We were shown a room next to someone's balcony. We asked for a room with a bit more privacy and were told, even though we had booked and paid in advance, that this was the room and if you don't like it you can leave. We have never experienced anything like this in our extensive travels. There is no car parking, it is left in the piazza, and will tell anyone who is interested not to book into this hotel. They refused to refund our money even though we never used the room.
- Official Description (provided by the hotel):
- Romantic hotel on the Italian shores of Lake Lugano belonging to the same family since 1910. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Stella D'Italia Italy/San Mamete Valsolda
- Stella d Italia Hotel