Recently had our 9th stay at this wonderful hotel, it may not be 5*, but the staff & it's location on Watamu beach are superb.It was 4 years since our last stay, but the welcome we got from all the staff was truly amazing - they are like family, I couldn't possibly single out one member of staff, as they are all superb. You may have read that the hotel has a high percentage of repeat guests, many of whom stay for an average of 5 weeks, do not be put off by this, you may find it a little daunting to start with, but if you are a first time guest you will be treated exactly the same as if you are on your 100th stay!
Be prepared for the 2 hour journey from Mombasa airport & use it to familiar yourselves with all things Kenyan, from sisal plantations to the young children walking themselves to school.
On arrival at the hotel, apart from the warm welcome you will receive, check in is swift, with a cooling drink & you will soon be in your room, unpacked & lying on the beach!
The rooms are all good, with hairdryer, air con, tea making facilities & toiletries, a little basic yes and maybe the bathrooms are in need of a refurb, but they have all you need, who wants to stay in their room when you have an amazing beach to relax on.
Most meals are served buffet style overlooking the main pool, however both the pizzeria & Blue Turtle restaurants offer a welcome change & amazing food, make sure you have the lobster!
Do not worry about taking a walk on the beach, the beach boys are all friendly & of course will want to sell you a trip or some kind of souvenir, but, if you are not interested, a polite no is sufficient & they are just happy to chat and walk alongside. Borrow a bike from the hotel & take a ride into the village & soak up every day Kenyan life.
I would only have one word of advice to management after this visit & that would be that several of the public areas could do with a bit of a 'spruce up' & a lick of paint & also the bathrooms in the Lamu blocks are beginning to look a little outdated.
But don't be put off by this - if you are thinking of visiting Kenya for the first time & stay at this hotel you will not be disappointed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.