We have just returned from a 2 week stay at TBBC and spent 3 days during the stay on safari.
Main resort - we felt that the layout of the resort was good and the grounds were well maintained.
Rooms - we stayed in oceanfront rooms which were advertised as recently renovated. We did not feel this was the case.. Accommodation overall is basic which is fine because let's face it you aren't there to stay in your room all day.
Beach - a plus for the resort is that there is a private beach that leads onto the public beach. This prevents the beach boys hassling you all day long as they are not allowed access to the private beach.
Sunbeds - well, where do I start ! We were completely and utterly embarrassed by the behaviour of individuals , mainly returners, regarding sunbeds ! Firstly , there are plenty of sunbeds and the hotel has a clear policy that they cannot be reserved yet people leave items on the beds at night and early morning ( we are talking 6am,) in order to reserve them. On our first full day we went out fairly early( to use not reserve beds) and both us and our friends used sunbeds outside the oceanfront rooms that did not have any items on them...........the commotion this caused was unbelievable and more to the point were we're embarrassed by the behaviour (loud comments etc) of the British guests that had 'lost' their sunbeds and the other guests joined in the 'loud comments' and 'dirty looks'! This then resulted in beds being reserved and people being up extra early to make see they didn't lose them the next day! We were in Kenya not Spain !!! We can't be doing with behaviour like that so moved to another area the beach . Through talking to others this was not the only 'incident' and there was a general feeling the returners thought they were above all the rules .
Restaurant - food was ok, nothing special and not very varied. The salads and rolls were put out well in advance of the evening meal which concerned us as it meant flies were all over it. We stopped eating it once we realised and stuck to the hot food that was covered. We ate in the pizza restaurant and blue turtle both of which were good and a nice change to the main restaurant.
Service - in general the staff cannot do enough for you however restaurant service for drinks was very slow on most days.
Pools- 2 pools both of which are good and well maintained. The first week there were a few families with children so the main pool was in use quite a bit but once they had gone the main pool was fairly quiet. The adult pool is very quiet but had the same issue with people 'reserving sunbeds'.
People are clearly attracted to this resort given the large number of returners who have been going back for years and years - just observing whilst we were there we would put the average age of the majority of guests at 60yrs plus - clearly no issue with that but it does impact on the feel and experience of the resort. Very few younger couples.
Overall we would rate the holiday as average in terms of the accommodation and overall experience (excluding the safari which was fabulous).. It won't stand out as a holiday for us and we won't become returners. We have returned to other resorts before but this one just did not have anything special that would draw us back and to be honest the behaviour we witnessed was just embarrassing.
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- Also Known As:
- Turtle Bay Beach Club Hotel Watamu
- Turtle Bay Beach Hotel
- Turtle Bay Beach Resort