Having read the very positive reviews, we were amazed with the poor staff attention, state of the room and quality of food that we were served with during our 3 night stay. The room was very small, the fan in the very very hot room was not working all the time because of power cuts and lack of back-up. When the fan was working, it was doing so poorly and not relieving us of the heat. When we asked about this the owner replied that we should not have chosen a room with a fan. As a couple living in Nairobi, and travelling throughout Kenya a lot, we always prefer a fan over airconditioning so felt her reply very awkward. The solution was to remove the mosquito net to feel some breeze. We had no choice but to stay full or half board, therefore could not eat a la carte, and the food options for us were not impressive at all. Had the feeling the restaurant is losing its good name as it was not busy at all during our stay. The only positive element was the pool which was nice. Will definitely not return and not recommend it to anyone else.
- Official Description (provided by the hotel):
- Tembo Village is a family-run boutique Hotel with 11 rooms and self catering apartments. The small Hotel is build in Swahili style on one acre of property, set in beautifully landscabed gardens, second road to Kenya`s internationally acclaimed Watamu National Marine Park. It offers guests an atmosphere of quality comfort, tranquility and privacy. ... more less