We stayed one night Monday 17th September 2012
Being a Monday there was only one person on duty, when asked for help with our luggage the gentleman said he would help. He then decided to give us a downstairs room - Room 1. The room was very dark and opened onto a small court yard
The room was long and narrow with a free standing bath at the end. The bath was standing on laminate flooring and there was no shower curtain. When I went to put the tooth brushes etc. by the hand basin, as I stood on the laminate flooring water came seeping up through the cracks. not at all hygentic. The toilet was situated in a cubical with no extractor fan or ventilation, it was not very clean and smelt of uriine. My husband went to the gentleman on reception and asked if someone could come and clean the toilet, he said he was on his own and would send the chamber maid when she arrived at 7pm.
He then offered to show us another room which was upstairs (must have been the one we were going to have orgianally, until I mentioned luggage) It was not much better and very hot so we decided to stay put and wait for the maid.
Dinner was exceptionally slow, only 1 waiter and the maitre d for 25 guests. The table cloths needed ironing and there was a flower arrangement and all the flowers were dead. We ended up pouring our own wine and water and for the prices they were charging it just was not acceptable.
Breakfast wa okay but I asked for Earl Grey and got Darjiling. The table had obviously been used before us as there were crumbs over it. We got the impression the maitre d just coould be bothered.
We paid 360 Euros for the room - Deluxe Double - What a joke, we just wanted to go to sleep and leave as soon as we could.
The place looked like it needed a jolly good clean.
We had travelled from Freiburg in Germany, what a difference - at breakfast they put on a clean
starched table cloth every time some one vacated a table.
The gentleman at reception when we arrived told us the chateau was independantly owned by a gentleman living in the far east, perhaps he should come over and take a look.
No sure there are any
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.