I stayed here for more than 2 weeks for work purposes. The service and facilities is nothing more than what a 2 to 3 star hotel would deliver, but it's quite good for a short stay (three nights maximum. I on the other hand, had no choice).
This hotel is a safe (not the best) choice. The room rates are too expensive (considering the rather poor service and poor condition of the facilities), quite comfy, the food not that great, the service is quite good - there are indeed many rooms for improvement.
It's not a new hotel - the bed is comfy though, but don't expect any Burj Al Arab-ish designs here. Bring your own hangers because they only provide a few in the cupboard. Ironing station is available at every floor.
The toilet doesn't look great - leaking taps, the walls not sparkling clean.
The staffs are friendly and genuine to help.
The WiFi. The connection is better at the lobby. Not so on the 3rd floor.
There's a strawberry park in less than 10 minutes' walk from the hotel. There are quite a few eateries outside the hotel (Indian, Chinese, Malay) as well as some groceries. Always do a survey before buying stuff from the groceries as some price their items way too high. There is also a clinic some 2 minute-walk away.
If you want to go to the theme park, you can always go by taxi or get it (or go on a free shuttle service) to send you to the SkyWay Station and go on the Cable Car to get there. There is a bus stop not far from the clinic near the hotel.
All in all, this is a safe choice. Expensive, but in terms of its service and facilities, this is good enough for non-luxurious travelers.
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- Also Known As:
- Seri Malaysia Genting Highlands Hotel Genting Highlands