We booked thru a booking agent and specified 2 adults, 1 Child and also requested a lodge as opposed to a room in the hotel due to needing peace and quiet for an early night in preperation for a very early morning departure to catch a flight.
On arrival, all was easy enough, given a map to our room, given lodge as requested and arranged early morning call... On arrival at our room I was impressed with the look and general feel and looked forward to a good nights sleep. Then it dawned on me that there was no 3rd bed set up and no room to even put one in the room had it been en-route..
Rang reception who told us to all come back up and they would give us another room... then it all went downhill!! We were given another room, this time literally just outside the hotel in a block that more resembled staff quarters! Two beds, with springs poking out and a fold down z-bed that didnt look as if it was gonna stand the test of anyone sleeping in it! It had a blanket thrown over it but no sheet - despite 3 attempts with reception to get one. Asked to be moved but told there was a wedding on so that was all they had.. despite the fact that they double checked my booking and confirmed that it was for 2 adults and 1 child, the receptionist even said it was the hotel's fault, they had missed the child off but (here we go again) there's a wedding on...
The bathroom looked like it needed a bloody good clean as did the bedroom itself... actually looked and felt quite grubby! I think this must be some kind of afterthought/overspill room!
We ate in the bar... food was adequate but slow to arrive and the order was wrong when we eventually got it with things missing! was simply told... yeah, it's a bit mad, there's a wedding on...
On arrival back to our room, was quite annoyed at the fact that we had the constant boom boom boom of the Wedding party's disco in the function room directly opposite us!!! Seriously, if you've made a stay and fly booking and requested a 4am wake up call... who in their right mind would think it's a good idea to put you next to the function room?%^$£"??
All in all... it's such a shame because the whole concept is a lovely idea, the lodge that we saw (briefly) looked homely and cosy... the hotel is in beautiful surroundings and only a stones throw to the airport and local attractions... BUT quite frankly my dear, the staff don't give a damn! --- unless of course your in the wedding party!!
- Also Known As:
- Chevin Country Park Hotel Otley
- Chevin Country Park Hotel And Spa
- Chevin Country Park Leeds
- Chevin Country Park Hotel
- Chevin Hotel Lodge
- Chevin Country Park Hotel & Spa Otley, Yorkshire
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