Went as a couple for 5 days during the last week of February. It was our first time vacationing in Jamaica as well as our first time staying at an Iberostar resort. Needless to say, we will always look into Iberostar resorts first in other locations that have them and would definitely stay here again if we go back to Jamaica! From location to service to cleanliness, this was certainly top notch.
We got to the resort around 2pm but check-in wasn't until 3pm so they encouraged us to go eat lunch and have a cocktail while waiting for our room to be ready. Once we got into our room we realized the mini-bar fridge was not stocked so we called down and they sent someone up right away to fill it up. This was the only slip up throughout the entire experience.
The rooms, pool and grounds are all kept extremely clean throughout the stay. We saw guests at the other Iberostar resorts come down to the Rose Hall Beach to hang out because they said it was the nicest of the three for daytime relaxation. They have 3 restaurants, not including the 2 buffets, and they allow you to make guaranteed reservations at 2 of them but can make extra reservations at the other restaurants the same day you want to go if not booked. They made extra accommodations so we could eat at all 3. The Japanese Hibachi restaurant and the Steakhouse were the best. The food is great quality throughout the resort, even at the buffets. We read previous reviews before-hand and don't understand how anyone can diminish the food quality or not enough options at the buffets? We talked to many other couples on our trip who had been to other countries, resorts, etc. and they all agreed that the Iberostar Rose Hall Beach in Jamaica had the best food of them all.
At night they have shows at the Theatre which are all very entertaining and a disco/club at the Iberostar Suites next door that is a 5 minute walk and is available to all Iberostar guests. All of the staff took great care of the guests and even played with their children so that the adults could relax a little more. Special thanks goes to Dalbert at the Theatre bar and Julious at the pool bar. They both went the extra mile to ensure we both were always happy and well taken care of. We can't say enough about the level of service they provided to us each day.
Overall, this was an incredible vacation at an incredible resort. We would definitely recommend Iberostar Rose Hall Beach to anyone looking to travel to Jamaica!