This is a beautiful property. All of the common areas (lobby, pool, beaches, grounds, restaurants, etc.) are impeccable. My biggest concern and the ONLY reason I would not return is due to the awful smell in the rooms. We were moved from one room to another room because the musty/mildew smell was unbearable; only to find out that the room they moved us to also smelled. Every single person that I talked to indicated the same problem in their rooms. I don't know if it's a ventilation-A/C problem or what?? I went to front desk and asked about upgrading to the Grand and was informed that it was an ADDITIONAL $180/night to upgrade, which I was willing to pay (I would have paid anything at that point), but was informed that the Grand had no vacancy.....
Well, each and every person/employee that we encountered from the bartenders, waiters/waitress's, maids, gardeners, etc. was EXTREMELY FRIENDLY...they were absolutely the hardest working, sweetest group of people I have ever encountered. Please remember to tip the employees:) They do not expect it, but are so appreciative! This was my first all inclusive and I thought the food was good, and the service was excellent! I thought the facility was kept spotless. We took a day trip to Dunns River Falls (loved it). And did a snorkeling trip right there thru Dressel Divers that was GREAT too! So overall, it was a beautiful facility with wonderful employees; and with the exception of the smelly rooms I would give it a 5 star.
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay