Just returned from my vacation a few days ago and I have to say, what a beautiful resort and country - this was my first visit to Jamaica and believe me, it won’t be my last. I spent a week at this resort with 3 of my friends on our annual girls trip and I think by far this is the best of the Iberostar’s I’ve visited, and I’ve been to 3 others in the past. First let me say how clean this resort is, you could literally eat off the floor everywhere, including by the pool. I’ve never been to a resort that has kept on top of the mess like this one. Even the bathrooms by the beach were always clean and tidy, which is impressive considering the amount of use they get. I loved the layout of this resort, especially the fact that that the main buffet and the theater were inside and air conditioned, it gave you a much needed break from the heat. The food was incredible, both in the buffet and the restaurants, my favorite of which was the Japanese Grill. We booked our a la cartes as soon as we arrived, just because we knew from past experience that you got better selection of times that way.
Now to the staff, upon check in we met Schewa, and right from the start we knew we had met a gem, what a friendly, helpful man, our rooms were ready when we got there but when we went to see them they were on the 1st floor and we had requested the 2nd, we went back to him and he worked with us to change it right away, and within a half hour we were happily settled away on the 3rd floor. You can’t ask for any better than that! Next to the pool, we had always had a good experience with the entertainment staff at past Iberostar resorts and we were not disappointed here. Your staff are very good at reading people, they know who would like to sunbathe in peace and who welcomes contact and attention. We were the people who loved to talk and laugh and I think we managed to get to know most of the staff during our stay. We had a great time with Maria, Patrick, JR, Kedar, Jamiel, Barbie, Tootsie and Angel (just to name a few), these employees are very good at their jobs and made our vacation that much more enjoyable. And boy, can they dance! We asked JR (Lightenin) and Kedar (Thunda) to show us some of their dance tricks one day and we got a full on show which drew in a crowd. The bartenders at the pool bar were incredible as well, each had their own specialty drink that they made, we enjoyed the libations of Steve (Chris Rock) and Desrick on a daily basis... go ask for their specials, you’ll be pleasantly surprised! Finally I can’t say enough about our waitress Lovena by the pool, she always brought us water first thing in the morning and checked frequently offering us a sample of her wonderful singing voice and boisterous personality throughout her shift. I have to agree with previous reviews in that the music can get a little loud throughout the day by the pool, but there are places to go to get any much needed quiet and if you asked them to turn it down a little, they would.
The only thing I wish was different on this resort is the disco, not only is it at the resort next door, but the stairs leading down to it made me extremely nervous as it’s a circular marble staircase - beautiful, but a little scary. My advice is to hold on to the rail and keep to the right on your way down - however once you’ve manoeuvred the staircase, the disco is a great spot. We were told by the staff that Friday night was the best night there and they were right. We had a blast!!
I really can’t say enough about this resort, its family friendly and I felt very safe, so I know for me, it’s definitely a place that I’d return to.
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay