Our entire family of 12 were thoroughly pleased and impressed with the quality of service and the accommodations at this hotel. Staff were eager to please and provided assistance when needed. The rooms were super clean and updated. The grounds were gorgeous and the beach was pristine. The food, overall, was satisfactory, but not enough authentic Jamaican dishes.
A few areas where improvement are needed are as follows:
1. The rooms initially had musty smell due to condensation when the A/C is off to conserve electricity. However, the smell disappears once the A/C is turned on.
2. Door keys often do not work.
3. Internet access is very slow and costly.
Despite these drawbacks, I would definitely stay again.
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay