We stayed at the Rose Hall Beach the week of February 23rd to March 2nd. We travelled with two other couples and from the moment we arrived until our departure it was a vacation made in Heaven.
The food was terrific and we had no problems other than the tenderloin at the steakhouse was a little tough, but the rib eye was great. The japanese restaurant was both entertaining and the food not too salty. The cajun reastaurant was our favourite and the roasted steak was devine.
Rooms were very clean and fresh and though the beach was obviously man made it was nice for swimming and there were always chairs available and lots of watercraft around for your use.
The staff was excellent, in particular Delbert at the lobby bar, Sedrick at the pool bar , Kadine, Smiley and Lemonhead of the entertainment staff.
The staff was very friendly yet would also not push you into activities if you said you did not want to participate.
If you get a chance try the coconut chicken at the buffett.
We also made a day trip to Dunn`s River Falls é Ocho Rios and were lucky to have Raymond One Love as our tour guide. I strongly recommend him: very knowledgeable, friendly and proud of his Jamaican heritage. Here is his contact information; 1-876-887-1406 or email Bluebird1_2@hotmail.com
All in all it was a wonderful week, would go back in a heartbeat, already started saving for next year.
We stayed in room 1024 and found it was claose to everything.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 19, 2013
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It’s a pleasure to have had you staying at the Iberostar Rose Hall Beach property, and thank you for visit and your comments which are always appreciated by us.
We are delighted that your stay here we us was splendid and we look forward for your return as our repeat guest. We strive for our guest to have an ultimately experience while here as we are thankful that you have gotten that service and have taken the time out to update us about your overall experience.
As for the staff members you have highlighted and for our overall staffing, they are truly the ones who learn the idiosyncrasies of our clients and make each visit special.
And we are most delighted that you have enjoyed our amazing food, beach and even got the opportunity to visited one of Jamaica’s most popular attraction.
We are happy our team created an experience of a lifetime for you and you thoroughly enjoyed Iberostar Beach and our five star hospitality and service. Again thank you for choosing Iberostar Rose Hall Beach Resort and Spa, we look forward to welcoming you back 'home' in the not too distant future.
Quality Manager - Iberostar Jamaica
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.