My wife and I really enjoyed this place. We had a small problem with our room but Orlando at the desk took care of it. He also unlocked my safe for me...long story! My only complaint is that the pool bar needs more help...or another bar can be set up for the beach. Thanks for the great week!

I had my wedding here on March 7 2013. The hotel and all the staff with the exception of one person was beyond amazing. The rooms, grounds and beach are clean and beautiful.
The food is among the best I have had not just on vacation but anywhere. The breakfast buffet (served at two locations) was my favourite meal of the day. The selection was out of control and the quality was nothing but 5 star. Anyone who has bad things to say probably should just stay home next time because they was nothing I could find wrong with any of the restaurants or buffet.
The drinks are tasty and made to perfecton. There were pleanty of bars and places to kick back and relax.
The staff on the beach worked hard at keeping the washed up seaweed clear but it was an unforgiving task. As soon as they made it up the beach they'd have to turn around and clear it all again. None the less I was a beautiful location and the water was so warm, clear, and perfect.
The lady I think her name is Latonia she worked the pool deck by day and the lobby bar by night was my favourite person aside from my wedding coordinator on this trip. She was a pleasure to talk to and even offered us advice that will stick with me forever. She never made it feel like she was being forced to chill with us but rather that she wanted to be there conversating with our whole group. I even made it a point to see her after my wedding. She gave me a great big hug and even picked me up and spun me around. She is a wonderful person and should be rewarded for all her great work and hospitality. She is a beautiful lady on the inside and out and I hope that the resort will reward her for her greatness.
On to the wedding. Our personal coordinator SANTENA was beyond amazing as well. She did an amazing job of taking all my stress away and gave me the wedding of my dreams. Any time there was a problem the day of the wedding I'd go to her to have her fix it and low and behold she'd already have it done. We also had some help from CRYSTAL in the wedding/guest services department she was also a great pleasure to work with. Also Floyd was a great help. He always had such a big warm smile and made my worries melt away. The guest services employees are all so very great and need to be reconized for all the hard work and long hours they put in. To all the brides who are planning a wedding there you have nothing to worry about they are professional and have everything under control. They do everything in their power to give you the perfect day. The spa was great as well I did my hair and makeup with them and they made me look like a million bucks. They were friendly and blew me out of the water once I saw the final result. It was better than I had ever imagined. The bartender at the theater bar made sure we always were taking care of and even introduced me to the person who would be working my wedding day cocktail hour and beach bonfire bar. The entertainment staff was always friendly and did a great job of making everyone feel welcome and the did more than get the party started they also made sure it never stopped. The disco was a blast we shut it down more than once while we were there. The Dj always had us on our feet and made sure to play stuff to please the whole club. The night of our wedding we ended up there with a large group ranging in age from 18 all the way up to 60 something. When he saw the older people not getting up to dance he threw on some UB40 red red wine and got them all on their feet. From the maids to the belhop to the waitresses to the bartenders everyone and everything was perfect. There was only one person who caused a bit of problems for us and our group but we hope they will deal with him for the sake of Iberostar Rose Hall Beachs otherwise perfect resort.
I will tell you a little about it only as a caution to thoes going there in the future but Im pretty sure its not a big issue nor was it that big of a deal to us. Late night after the disco we would go to the cajun restuaurant where they have late night drunk snacks like pizza and fries. So we are talking late like 3AM some nights. So this will only pertain to young party animals like ourselves. Anyways, there was one guy a staff memeber of the cajun restaurant who only worked the night shifts. He was not a nice person. He made us all feel very uncomfortable. He would say to us if you take care of me Ill take care of you meaning tip wise. This did not need to be said because we are very generous with our tipping anyways. Then he continued to get loud and aggresive and yelled stuff like "I'm a real Jamaician" like wtf is he trying to say. I think he was on drugs. Also he was hiding a stash of drugs in one of the resorts bathrooms unbeknownst to any of the other staff at the resort. He then proceeded to try to sell us weed. When we wouldn't buy any off of him he once again became aggresive and rude to us. Our last night there he got really really aggresive and scary. We were once again coming in from a late night out. We all wanted a little something to eat so we took our group of about 10 20 to 30 something year olds towards the cajun restaurant. While walking there this shady guy appeared from behind us. We were all wondering why he wasn't in the restaurant where he is working but instead wondering around the resort late at night with two other guys who worked as room attendants. He then started yelling at us and tried to heard us all towards the restaurant. We began to feel uncomfortable and decided to skip the food and turn around and go back to the lobby bar. Once we turned around he started yelling more a started to also follow us. A few guys in our group being a bit drunk tried to defend the group and then we practically had to take all our group and move them before things got ugly. The security gaurds then came to see what all the yelling was about and spooked the employee enough to get him to back down. We then realize that this is not normal and we started to feel unsafe. After that we saw all kinds of guys hiding behind pilars and in the shadows as if we were going to be ambushed. Not a good night. We made a formal complaint the next day and left to go home so I hope the management will do the right thing and get rid of that guy. He is the only bad thing about that resort otherwise it is a great place. That being said I would return there again in the hopes that guy gets canned. Otherwise our trip, wedding and everything else was beyond our expectations. I just wanted to share that bad stuff so that any young girls travelling by themselves do not venture into that restaurant late at night by themselves or with our some kind of male accompaniment. That guy did not have any effect of how great my trip was he is just one rotten apple on a otherwise beautiful tree. Iberostar rose hall beach was a great place and I would recommend it to anyone young or old. I hope to go back one day. To all the staff thanks for making our wedding week a wonderful one. The resort, beach, rooms, food and people were beyond all my expectations. Thanks again Iberostar you are a true gem of the Caribbean.
xoxo another happy customer.

Also if anyone is looking for a wedding photographer Christopher Clare of Zuluspro Photography is out of this world if you need anymore info on him or anything else please email me at
mcc842002@hotmail.com

We took a family trip to Jamaica, myself, my two kids (18 and 13), my parents (65 and 70) and my sister in law and her husband and their baby (1yr). The hotel was elegant and beautiful, well kept, very clean.

After reading some reviews on here about staff being amazing, we had high expectations. Every staff member exceeded those expectations.

The star kids entertainment team (some of these are nicknames that they respond to); Smiley, Thunda (Khadar), Barbie (Suan), Jada (Jodi Ann), Monique, JR, Patrick (Lemon Head), Cadine, Jamile and so many more.

The servers in the buffet restaurant; Remona, George, the chefs who made personalized omelettes for me and my mom due to some dietary restrictions and allergies.

The bartenders, Andrew in the Lobby bar.

The photographers, Natalee, Gary, Ato, Mark, all the photographers that roam around the resort taking pictures of guests and you have the option of purchasing.

The food was to die for! They had some days where they taught how to cook Paella and did barbeque on the beach which was delicious! The buffet had a variety of food which was great for everyone. The Japanese and Cajun restaurants were delicious. The Steakhouse was good, but the later you went the less variety there was for an antipasto buffet and dessert buffet.

There were numerous activities throughout the day for every age group run by the star kids, Stretch class every morning, dance class, volleyball, soccer, table tennis, boccie ball for the older folks.

Every night they have different theme shows at different times, earlier for the kids and then a later show for the adults.

They also had a disco club at the hotel next door part of the same resort which is closed in for the young adult crowd and very safe.

The pool was great, swim up bar, a little whirlpool, all the same depth 4.4 ft. it was slightly cold but we spent most of our time at the beach anyways.

They brought drinks everywhere you were, good drinks that we enjoyed were miami vice, blue hawaii, mai tai, jamaican smile, tropical coconut, and for those non alcohol drinkers-- tigers and banana colada.

They had numerous activities you could do, para-sailing, banana boating, scuba diving, snorkeling.

The beach was well kept every day, every morning they would rake up the seaweed and pick it up along the shore. There were a lot of recliners available on the beach so finding a spot was not a problem. The water was kept clean and we had a wonderful time in the ocean.

Everyone had a wonderful time. We can't wait to go back and we would recommend this hotel for anyone!

Just letting you know we had a great honeymoon, thanks for a great room and fruitplate and wine in our room
The steak house was wonderful and our server Yanique was helpfull and pleasant.
The entertainment was great as well just the playmakers was not friendly or talkitive to us but hotels always have that problem, staff tend to pay more attention to american "white" but we are good.
On behalf of my husband and I we are happy we choose you guys over Secrets for our honeymoon.
Thanks again