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“AWESOME!!!!” 5 of 5 stars
Review of Iberostar Rose Hall Beach Hotel

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Iberostar Rose Hall Beach Hotel
3.5 of 5 Resort (All-Inclusive)   |   Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica   |  
Hotel amenities
Ranked #4 of 5 Hotels in Rose Hall
Certificate of Excellence 2014
Coldstream, BC
1 review
3 helpful votes 3 helpful votes
“AWESOME!!!!”
5 of 5 stars Reviewed November 13, 2012

The Iberostar Rose Hall Beach is an awesome resort! The room was spacious and clean with incredible views of the ocean, pool and gardens. Our room was on the 2nd floor and was situated close to everything. Our bed was very comfortable. The drinks were plentiful with great service everywhere, whether in the bars inside, at the beach or the swimup bar! The buffet restaurants had lots of selection and the food was very good! The Japanese restaurant was amazing! The entertainment staff was awesome! They all seem to love their jobs! That is true of everyone who works at the resort. All of the staff seem to have a great time working there and this make for a very enjoyable atmosphere! We really enjoyed all of the nightly entertainment shows. They were thoroughly entertaining! Lots of onsite activities. Parasailing was awesome! The resort is close enough to town, so you can take the shuttle bus or taxi, yet far enough away that you're not in the midst of all the hustle and bustle. Very easy to arrange tours from the resort. Thanks to the Iberostar for making our anniversary so special! We will definitely return and recommend to all of our family and friends!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing the Iberostar Rose Hall Beach to spend your vacation/ anniversary. We are happy to know that on such a special occasion that you’ve had a wonderful time with us and that the amenities and services provided by the resort were to your satisfaction. It fills us with joy to know that you were able to partake in so many of the activities and complimentary offers that are on and off site. Your kind comments will be forwarded to the appropriate heads of department so that they know that their staffs’ services are on par with Iberostar standards, as well as noticed and appreciated by guests.

We look forward to having you as our guests again where the great services and staff will be waiting.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,019 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (661)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Pickering, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012

We traveled from Nov 3-10th and we all had a wonderful time. The resort is beautiful and everyone was very friendly and accomadating. It started with check in and we had Sandrine take care of us and even upgraded us to an oceanview room. She has a great big smile and made us feel welcomed and at home, thank you! Our room was very clean and spacious for the 4 of us. It was always cleaned everymorning by 9:30. The food was great, alot of variety and the kids never went hungry. We had the pleasure of dealing with Milton in the evenings at the buffet and he made a rose for my daughter every night and she loved it. The entertainment staff was great and we enjoyed watching them everyday. Their was a mini club for the kids and the two girls Annia and Ameika were great. The kids had a great time with them. We would for sure recommend this resort and we look forward to going back.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing Iberostar Rose Hall Beach for your vacation destination as we know you have a plethora of choices when it comes to picking a resort. We are thrilled to know that you and your children had a marvelous time and that the food choices were to satisfaction and that you enjoyed the entertainment provided by our “Starfriends”. We appreciate you taking the time to post such a kind review on “Trip Advisor” for us and the online community about your experience with us. We will be sure to forward your comments to (Sandrine –Front Desk) (Milton aka. Magician- Buffet Waiter) and to the entertainment/kids club staff so that they know that their service was an important part of making your vacation as enjoyable as it was. The fact that you’ve stated that you would return for another stay as that you would recommend us to others strengthens our determination to keep up the good work and to uphold the standards of “Iberostar”.

We look forward to the opportunity to offer you our hospitality again.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2012

Had a wonderful stay at Iberostar Rose Hall Beach! The resort and our room was VERY clean and in great condition. Food was tasty, and staff were very polite and friendly. If you are debating, look no further- this was my first trip to Jamaica and it was fabulous. Simple and affordable good times. Wouldn't change a thing. Special mention to the following staff who were amazing: Dion, Michael and Duane (Uncle Tony's), Alan (Music Bar). See you all next year hopefully! Thanks so much!

Room Tip: We stayed in room 1214 i believe. It was good. No complaints. Very clean.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing the Iberostar Rose Hall Beach for your vacation destination and for taking the time to write such a kind review about your stay with us on “Trip Advisor” for us and the online community. We are happy that you enjoyed your stay with us and that you were satisfied with the services and amenities that our resort had to offer. The fact that it was your first time here makes it even more satisfying to us knowing that you’re going back home with a positive and enjoyable experience about not only our resort, but the country as well.

Your comments towards the staff will be forwarded to the appropriate heads of department so that their manager know that their service was especially exceptional during your stay.
We look forward to having you as our guest again, where your “repeat guest” amenities and great staff will be waiting.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 11, 2012

We were here for our 25th Wedding Anniversary. While we were here we renewed our vows, everyone was very helpful. A special thanks to Vanessa who took care of all the details they even sent us a bottle of Champagne to our room, and after the ceremony everyone had a glass of champagne. We had a suite with an ocean view the view was fantastic and the room was large and comfortable. Food was lovely something for everyone's taste. They have 3 a la 'carte restaurants Japanese, Cajun & steak bar on the beach. Japanese was lovely and so was the Cajun, the Steak bar was just OK we are from Alberta so we are spoiled with our steak. Make sure you get Delbert in the entertainment room, tip him well and he will look after you, after a while you don't have to ask he just fills you up when he sees you are getting low. You will not be disappointed with this place we would definitely go back and will be back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 13, 2012
Dear Guest,

Thank you for choosing the Iberostar Rose Hall Beach & Resort for your vacation. We appreciate you taking the time to write a review of your experience of your stay with us and we are happy that you were pleased with the services provided by the staff and the amenities that our resort has to offer.

We are humbled by such a review and will definitely forward your comments to each department and definitely to Vanassa (Public Relations) and Dalbert (Bartender), so that they know that their hard work is noticed and appreciated. It fills us with pride to know that you would indeed visit us again where we look forward to providing you the same great hospitality and service that you’ve come to expect from us.

Again, thank you for the kind review and we hope to see you soon.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed at this resort for 1 week & had an amazing time. We went zip-lining, scuba diving, para sailing & had massages on the Beach. Everything about this resort was amazing! The staff were all very professional, friendly & made us feel very welcomed. If I could rate this resort a 10 I certainly would & it is definitely a 10 in our eyes. To Gregory G., Kevin, Sergio & The Entertainment gang keep doing what your doing because you are all great at it & it certainly makes people have an amazing holiday with lots of memories! We will definitely be returning to this resort in the very near future!!!!

Room Tip: Oceanfront room,beautiful view to open your eyes to!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 13, 2012
Dear Guest,

On behalf of all the hotel staff, and particularly the manager, we would like to thank you for the opportunity you have given us to host you for your vacation at the Iberostar Rose Hall Beach. We are all delighted to know you had a great time and we appreciate you taking the time to write a review on Trip advisor so that other readers can know how your stay was. We are thrilled to have provided you with an exceptional holiday.

We are looking forward to welcoming you once again in the near future at our beautiful hotel.


Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gaylord, Michigan
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 10, 2012

Had a wonderful 6 day, 5 night stay at the Iberostar Rose Hall Beach in September. We went the week after labor day and it was great because it was pretty quiet due to everyone being back in school! We have travelled to Jamaica many times and we usually stay at the Riu in Ocho Rios. We love the Riu for the great location and the service is great! This was the first time we've stayed somewhere else and the Iberostar did not disappoint! Beautiful facility, very clean and the beach is amazing! The water was so warm and the snorkeling reef is very nice! My friend and I walked the entire beach area in front of the Iberostar Rose Hall Suites and the Iberostar Grand Suites and the beach area at the Iberostar Rose Hall Beach area was BY FAR the nicest!!! The beach in front of the Iberostar Grand was terrible...really rocky and the water was filled with rocks!

The staff at the Iberostar Beach was amazing. Some of our favorite people were: Auvril (dinner area), Chevel (trainee), Shimarie (trainee), Gregor (lobby bar), Dane (front desk), Lava Girl (entertainment). If you are looking for "real" Jamaican wares (jewelry, statues, etc...) there is a man named Michael that floats up in his wooden boat every day at 8:00 am and 6:00 pm.

There were a few things about the hotel that I would have liked. You have to pay for internet ($2 a 1/2 hour...not bad), but you have to stay in the lobby to use it. The hairdryer was very small and not very powerful (I would bring my own next time). There is no fan in the bathroom and the room gets VERY humid. The entertainment was so-so. Usually a person singing or a dance show for a couple hours. We liked the Riu better for nightlife (great entertainment and fun audience participation games).

All in all, I would definately stay at the Iberostar Beach again for a quick trip (it's only about 25 mins. from the airport which is great!) For a longer trip, I would recommend the Riu Ocho Rios (about 1 1/2 hours from airport, but closer to Dunn's River Falls and 9 Mile).

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 17, 2012
Dear Guest,

Thank you for choosing the Iberostar Rose Hall Beach this time as your vacation destination, especially since you’ve stated that you usually stay in Ocho Rios. We appreciate the opportunity to offer you our hospitality and based off of your review we are thrilled that we did not disappoint and that you enjoyed the amenities and services that our resort has to offer. The staff that you’ve mentioned by name in your review will receive a copy so that they know that there service was not only appreciated but was special part of making your vacation as enjoyable as it was.

Your suggestions will be forwarded to the appropriate head of department so that any improvements that may need to be made are known by management.
We do hope for the opportunity to offer you our hospitality again in any of the “Iberostar” resorts where the great service that you’ve come to expect from us will be waiting.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Ontario, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 10, 2012

entire vacation exceeded our expectations
from the moment we arrived until departure we felt like we were in your home, very welcome, in the most sincere way
the staff, the food, the pool, the beach, the entertainment, the shops, the room all 5 star
thank you
p.s. improve the pillows and the hair dryer and you have "heaven on earth"

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Beach Hotel, responded to this review, November 13, 2012
Dear Guest,

Thank you for choosing to stay at the Iberostar Rose Hall Beach for your vacation destination as well as for taking the time to share with us and the online community your experience with us. We are thrilled that you were pleased with your overall experience with us and that you enjoyed the amenities and services that our resort offers. I will be sure to forward your suggestion to the appropriate departments for proper consideration so that improvements or adjustments may be made were deemed necessary.

We appreciate your comments and suggestions as we find dialogue such as this to be invaluable to the company as the point of view from guest’s are always welcome.
We look forward to the opportunity to offer you our hospitality again.


Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Rose Hall Beach Hotel

Address: Rose Hall Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Beach Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Rose Hall
#3 Top resorts Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Family Hotel in Rose Hall
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Iberostar Rose Hall Beach Hotel 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more   less 
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Also Known As:
Iberostar Montego Bay
Montego Bay Iberostar
Iberostar Rose Hall Jamaica
Iberostar Jamaica
Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay

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