We decided on Iberostar Rose Hall Beach Resort on recommendation by our travel agent Mitch @ TripGuy.com. Our goal was to find a resort that allowed children within 30 driving of the Montego Bay airport (due to the long travel time our guests would already have flying to Jamaica) at a reasonable price (under $350/day/couple was the goal). Mitch was a very helpful contact as the resort has no US phone number. Some of our guests reported finding better prices online, and others reported that Mitch was able to price match, we found the prices to be reasonable and the level of service to be excellent.
Mitch managed to upgrade us to the Ocean View room which was on the 4th floor with a balcony looking out on a beautiful beach/pier. The room was clean with a King bed, flat screen tv, fold out couch, and large bathroom with soaking tub/shower. Only complaints about the room are due to the electric saving strategies the resort has in place. There are motion detectors in the room and if movement is not sensed for a period of time (maybe 10 minutes), everything shuts off… tv, lights, air conditioner, ceiling fan… everything. The air conditioner also shuts off if either of the doors (room door or balcony) is open, this didn’t seem to be an issue for us, and other guests complained that they wanted to have room service on the balcony one night while their children were sleeping, but didn’t want to close the door in case the baby started crying. Due to the auto shut off of the air conditioner, the room never seemed to cool down enough; it was bearable, but not what we would prefer.
The service was great, maids were consistent, wait staff always had a smile and everyone we came across was willing to help us. I did find I got better bar service when busy if I gave the bartender a tip (usually a dollar or two every few drinks).
The wedding coordinator was hard to get ahold of and this made us nervous, but she did not push us to add any extra features to the wedding we had planned nor were there any unexpected fees at checkout. The wedding was beautiful, on the beach at 5:30pm. We also had a cocktail hour for our guests as well as a bonfire with DJ/open bar. Everyone seemed to have a great time.
Drinks were good and strong (again, could have been my tipping), food in the specialty restaurants was great and the first few days of the buffets were good, but then it just started to be a bit repetitive (we were there for 8 days). Pool closed at 7 every night which was kind of a bummer as we didn’t really want to swim in the ocean after dark. The resort puts on a show every night and they were very entertaining.
The beach was nice, but there was only about 10 feet of sand in the water before you found yourself in seaweed. There were NO peddlers around harassing us (prior trip to Negril they were very bad). There was a little makeshift village right next to the resort where you could buy things if you wanted to, but we didn’t visit, other guests did and came back with some small trinkets and stories of being asked about the ganja!
At this point we have seen all we would like to of Jamaica and probably will not return, but I would highly recommend the resort to anyone wishing to visit the island and we intend to seek out Iberostar resorts in other countries for future travels.
- Official Description (provided by the hotel):
- This new 5-star- hotel is located in beautiful Montego Bay, Jamaica. Directly on the beach. Elegant colonial design. Water sports galore. Scuba diving. 3 specialty restaurants. ... more less
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- Also Known As:
- Iberostar Montego Bay
- Montego Bay Iberostar
- Iberostar Rose Hall Jamaica
- Iberostar Jamaica
- Iberostar Rose Hall Beach Hotel Jamaica - Montego Bay