I just recently got back from Jamaica and stayed at the Iberostar Rose Hall Suites. Beautiful resort very clean. The only issue I had with our vacation is that the service personnel of the resort are very unfriendly to foreigners. Service at their restaurants and bars are not what they should be. Service is slow and not friendly at all. It doesn't matter if you tip well, the service remains the same. The front desk had us waiting two hours after our arrival for our room. Keep in mind that the check-in time is 3:00 but we didn't get our room until 4:30. Our luggage was not delivered to our room, until I called the front desk and was informed that I needed to contact the bell person to get our luggage. I wasn't informed of that or anything for that matter at time of check in. We tried to make reservations right after we got there and were informed several of the restaurants were booked and I would be put on a cancellation notice. They did finally work us in at around 9 p.m. for several of the gourmet restaurants. I would probably not go back to Jamaica because of the personnel not because of their resort or the island itself.
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay