As we stepped off the plane in Montego Bay I suddenly remembered why we were hesitant to go back, customs. The airport is a zoo (2-3hr wait to get through) and the air conditioning does not reach all areas, and the areas it does reach, it is not very strong..which normally I would be ok with, after all we're in Jamaica, but with 3 babies in the family traveling with us, they were not fairing well. Regardless, because of the babies, we actually got ushered through, which was nice. I'm sure it pissed off some people but it wasn't like we asked for it.
Anyways, transfer to the hotel was as expected, air-conditioned bus with the driver offering us Red Stripe and some island info for the ride. It was a 20 min ride to the resort. Check in was a breeze.
Rooms were clean and spacious enough. I asked for two cribs in the room and I got two cribs. We did rearrange the furniture a little so we could put the cribs where we wanted. Every room has a balcony and the view is great, we overlooked the pool area and also the ocean. There was plenty of space for family of four, two adults and two babies, two suitcases and a carryon. The maids made up the room everyday and also provided turndown service.
Mini bar is refilled every other day, but if you needed more of something you can just call and ask. Beds were alright, comfortable enough. Bathroom was spacious wit a depart tub and shower, along with toiletries and hair dryer. The step down from the main room to the living room is a bit of a hazard for my 9.5 month old and 2yr old (their still working on going up and down stairs). That's enough about the rooms.
The food is amazing. Amazing. The main buffet is where we had breakfast everyday. It has two omelette stations where you can get any eggs made to order. There are lots of pastries, yogurts, cereals, pancakes, French toast, fresh juices, fruits. Everything you need for breakfast and more. The main buffet was also great for dinner, they had different theme nights every day. There was also the buffet by the beach, which is a buffet for breakfast and lunch but it is the steakhouse for dinner. The beach buffet is also where you can get snacks during the day. You are allowed four à la cart restaurant reservations but we ended up getting an extra one because we had mentioned it would've been nice to try the Cajun as well but we already picked four. The gentleman at guest services was really nice and offered us the Cajun restaurant that night if we wanted to try it. We are so glad we did the Cajun (duck, chicken and shrimp were awesome) was so good! We also ate at the steakhouse (tenderloin and rib eye), Mediterranean (seafood platter for two and the steak was good), the Japanese (teppanyaki cooking tables, octopus was delicious), and the Mexican (grilled lobster, shrimp and tacos were good). They were all really really good. The house wine at the Mediterranean was the best. All the bars make their drinks really strong, which isn't necessarily a bad thing, but if you want less just tell them to go light on the alcohol.
The resort itself was beautiful. The gardeners were always taking care of the landscaping. There are two pools, an activity pool and infinity pool. The infinity pool has the swim up bar as well as a shallow area for the kiddies. The lazy river was nice, but there are some real dead spots where you don't move at all. There are plenty of tubes available for it. We brought our own baby floats to use for the pool and lazy river, which was great because the little ones don't fit onto the tubes they provide. The kids club area was nice. Lots of toys to play with. They have their own little pools in the kids club along with a playground area. There's also movies you can watch in there. You can also leave older kids. We just brought ours to play with the toys in there, we didn't leave them. Next to the kids club is the water park. It's a giant ship, with water flowing through, a dunk bucket and slides. The kiddies had lots of fun in there. By the main pools there is also ping pong tables by the pool, along with other games. You can also borrow games from the towel hut. They also lend out their pump if you have anything you need to inflate...we used it for our beach ball and the babies floaties.
The beach was nice. Ocean waters were very warm. If you wanted to take a walk down the beach, it wouldn't take you long, but it's still a nice walk. The water is a little rocky in areas, water shoes would be nice. Plenty of chairs on the beach as well.
They have bonfires for the adults and dance parties for the kids on the beach a couple nights when we were there. Some days they have a beach BBQ for lunch..really good chicken!! Even though I go for the oxtail, their jerk chicken was so good too!
Servers do come around the pool and beach areas to take drink orders. Wifi was decent around the hotel, there are some areas where it doesn't work.
The lobby bar can get a bit cramped at times, but there is also seating out on the terrace which is nice. There's also a music bar with live bands and pool tables. The theater had some good shows and sometimes shows for the kids before the main show. There's a games room available. We never made it to the spa, but you can use their water areas even if you were not getting any spa services. There is a small "casino" with slot machines. There were a few stores in there for sundry items as well as souvenir shops and an Appleton store.
As a Suites guest, you are allowed to use the Iberostar Rose hall beach resort. The Japanese restaurant is over there, as well as the Cajun. Their buffet is much larger, and really good as well. They have a nice pier at the end of their resort (where the divers take off from).
When it was time to check out, we called a bell hop to help with luggage, he was there within a few mins. They held our bags for us until it was time to board the bus. Return to the airport was uneventful. We checked our bags, went through security and waited for the plane.
Overall it was a wonderful stay, at a beautiful resort. It was a great week, the weather held out and we only got about 20 minutes of rain one day, where the forecast had actually called for 80% chance of rain almost all week. We would definitely go back...after I cross off the other countries on my list!
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay