We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“3rd visit - this time with family - still Fantastic” 5 of 5 stars
Review of Iberostar Rose Hall Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Iberostar Rose Hall Suites to your Saves list
Iberostar Rose Hall Suites
4.0 of 5 Resort (All-Inclusive)   |   Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica   |  
Hotel amenities
Ranked #2 of 5 Hotels in Rose Hall
Ottawa
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
“3rd visit - this time with family - still Fantastic”
5 of 5 stars Reviewed March 6, 2014

This was our third trip to the Rose Hall Suites. I can say that it has only improved since the last time we were there.

The staff was always pleasant, and went above and beyond to help with any requests. We were a group of 8, all in our 50s, and our parents, in their 80s. The walking was a bit much for my parents, but again, the wonderful staff helped us arrange a wheelchair for my Dad and everything went smoothly from then on.

The food was delicious, the weather fantastic, the rooms quiet and clean, the resort gorgeous. Can't wait for the next trip back to Iberostar Rose Hall Suites!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 22, 2014
Dear Guest,

On behalf of all the hotel staff, and particularly the manager we would like to thank you for opting to be our valued repeat guest, and for selecting Iberostar Rosehall Suites for your vacation. It pleases us to know that you had a great time once again; your comment certainly strengthens our determination to maintain our excellence in the hospitality industry.

We are delighted to know that you were again pleased to know that you found our staff friendly and accommodating to your needs. We will share your review with the staff and congratulate them on their contribution towards another fantastic vacation.

We look forward to seeing you again and thank you for your loyalty to the Iberostar.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,686 reviews from our community

Traveler rating
    1,770
    639
    183
    53
    41
See reviews for
1,310
778
32
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (652)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pelham, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 5, 2014

Just returned from the resort, travelled with three children - 20, 18 and 8. The resort had lots of activities for everyone. Star friends were awesome; Peaches, OMG, VIP, the Professor, Cupid, China, Moo Moo kept us busy throughout the day. Kids looked forward to the pool games, darts, dance classes on the beach, volleyball, water polo and soccer. Visited the gym with boys. If interested in spinning class, arrive early to get a bike. We all loved the Mexican restaurant and boys enjoyed the room service. Beautiful pool with swim up bar overlooking the beach. Restaurant and bar staff were friendly and provided excellent service. Highly recommend the resort for a fun family get away.

Room Tip: Recommend a 4th or 5th floor to appreciate the ocean view.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear Guest,

We would like to thank you for choosing Iberostar for your vacation. We certainly appreciate you taking the time to share with us your review with us and the online community and indeed we are pleased to know that you had a great time here at the Suites Property.

We will share your review with the star friends you’ve mentioned (Peaches, OMG, VIP, the Professor, Cupid, China, Mo Mo) congratulating them on their contribution towards making your stay a great one to remember. We look forward to seeing you again and thank you for choosing Iberostar.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2014

stayed at IRHS Feb 25 to Mar 4, 2014. The place was kept clean and often monitored and maintained immediately. Rooms are clean, comfortable and private. Terrific beach to walk and swim with the main pool overlooking the ocean. Every staff person greeted you and every one was positive. But I really need to point out the three "amigos" from the swim up bar at RHS. Jules, Clement, and Christopher. what great characters. Truly enjoy their work singing and engaging everyone at the bar such that everyone begins to interact. I must especially point out Jules at the bar. I had the occasion to watch him open one morning by himself. This man worked; if there was truly Jamaican time, his watch was broken. He hustled. He fussed. The same goes for Peaches; enjoyed his conversations openly and honestly. Can not forget OMG who also made our trip more enjoyable. I can not recall the name of the male iberostar who conducted the aqua size one afternoon. It was the second funnest time had in a pool. he was awesome. he had this high pitched scream that was too funny.

I would recommend a visit to this property; now our third Iberostar visit and consistent with them all, there is a team to take care of you.

Room Tip: we were on the fourth out of five floors on east side overlooking the children's pool. quiet at...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear Guest,

We really appreciate you having confidence in our company to host your vacation spots. On that note the manager and hotel staff of IBEROSTAR Rose Hall Suites would like to thank you for spending your vacation here. It indeed pleases us to now that you had an enjoyable time while vacation at the Rose Hall Suites property.

We will definitely congratulate Jules, Clement, and Christopher from the bar & also OMG from the entertainment team who significantly contributed towards ensuring that you were well taken care while been here on property. We hope to see you again and once more thank you for choosing Iberostar for your vacation.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 4, 2014 via mobile

Still here at the suites until 10th march. Having a fabulous holiday, the food is amazing in the speciality restaurants, bit boring in the buffet. Room is very spacious and comfortable. Pool can get a bit lively and noisy in the afternoons, so avoiding. Beach area lovely, always can get a bed. Waitress service for drinks in the bar areas is a bit hit and miss, most of the staff work hard, few don't look that interested! Trips- Bob Marley one worth doing but avoid the trip to black river (was okay), waterfalls (good) and last the Appleton rum factory tour (boring), the whole trip was from 7 am and we got home at 8.30 pm - what a long day and the roads are horrible, like being on a roller coaster, thank god the driver Michael was a great driver! Jamaican people are lovely and friendly. The place is great - would easily return. Iberostar suites are nice but there are quite a lot of kids, wish had of booked the Grand next door, adults only. Weather has been great.
C & P

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear Guest,

We would like to thank you for choosing Iberostar for your vacation. It pleases us to know at you are having a fabulous vacation here at the Suites property and also appreciate you taking the time to share with us and the online community your review about your current stay with us.

As we continue to maintain our standard for excellence in this hospitality hotel industry we do hope that while you are here we will offer you superb service that will exceed your expectations.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 4, 2014 via mobile

I'm quite particular, but found this hotel a great family escape with high quality and a fair price. Staff is engaging, facilities pristine and food top notch. It's tough, I think, for the entertainment team to make everyone happy, but they did really well - how they show up and smile day after day for those 12 hour shifts escapes me! We will get back.

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear guest,

We would like to thank you for taking the time to share with us your review on trip advisor about your stay here at the IBEROSTAR Rose Hall Suites Property.

It motivates us to know that you were pleased with the hospitality that was offered at the hotel. We will congratulate the entertainment team for the input the made towards ensuring that you had a great time. Thank for choosing Iberostar for your vacation and we look forward to seeing you again.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Colborne, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

A nice hotel with very good food and facilities. House band was excellent play Sun., Wed. and Sat. night, should be more at least Friday night also. Friendly staff that try very hard to make your stay enjoyable.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear Guest,

On behalf of the entire team here at the Iberostar Rosehall Suites, please allow us to express our gratitude for staying with us.

It pleases us to know that you were satisfied with your stay with us, and are appreciative to you for taking the time to share your experience online.

Knowing you had an enjoyable stay is satisfying and we look forward to seeing you again.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkenberg, Sweden
1 review
5 of 5 stars Reviewed March 4, 2014

Excellent, very friendly staff, good food, good service, the hotel has everything to make a good vacation ,beautiful white sand beach, the water in the sea is warm, even in the pool, the water is warm
One people One love !

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, March 10, 2014
Dear Guest,

We would like to thank you for taking the time to share with us and the online community the great time you had while staying here at the Iberostar Rose Hall Suites property. It indeed motivates us to continue improving our hospitality and strengthens our determination to maintain our highest quality service as one of the Top brand hotel chains in the world.

We look forward to seeing you again and thank you for choosing Iberostar.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Iberostar Rose Hall Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Rose Hall Suites

Address: Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Rose Hall
#2 On the Beach Hotel in Rose Hall
#2 Family Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Iberostar Rose Hall Suites 4*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Caribbean Online Mgt Corp., Expedia, Tingo and Despegar.com so you can book your Iberostar Rose Hall Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Rose Hall Suites Jamaica - Montego Bay

Owners: What's your side of the story?

If you own or manage Iberostar Rose Hall Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.