Our family of four, two adults and two children aged 11 and 5 visited 8/25 - 8/31. I'll detail the positives first. The beach is gorgeous and well maintained with an adequate amount of lounge chairs. The hotel created an artificial reef only 150 - 200 feet from the shore that you can see many tropical fish in their natural habitat. We had a junior oceanfront suite and were very pleased with the size and cleanliness of it. The fridge was well stocked but we discovered that the tv was broken which was quickly changed after calling the front desk. We found the people at the resort probably some of the friendliest people we have ever met in our travels, especially Nadine from the Gourmet restaurant and Shane in the Steakhouse. Nadine even gave my daughter a bow for her hair! The quality of the food in the restaurants was very good as well as the service. They have two shows at night: the children's show at 8:30,which is good for the little ones,and the family show at 9:30. We found the family show even though we were told they were appropriate for all ages to be a bit too "adult" for our children, but that would be something each family would have to determine on their own.
As far as the negatives I would say that there are none that stand out. My suggestions to the management would be to have a bar on the beach so that the patrons on the beach don't have to walk up to the pool to get a drink or have more people taking orders on the beach. We didn't see someone taking drink orders on the beach until the third day of our visit. I also felt that the lobby looked dated to me and none of the water fountains inside and outside the lobby were working, they were all empty and created an eyesore.
In summary I would say that our visit was positive and with a little work this property would be a diamond. I would recommend this property to my friends.
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay