We Stayed here for 3 night and four days as we upgraded from the beach. We came to organize somethings for our wedding here in January. With that being said we thought this place was great and pleased we choose it for the wedding.
Front desk check-in: The staff at the desk were always smiling and ready to help us whenever we were there check in was great and helpful. Told us where to find things, showed us where we could get food at that time, towel hut and other amenities. Room was ready but we went to hang out by the pool anyways.
Pool Area: People constantly around trying to keep up with the cups and such around the pool area, at times there were cups just left around but eventually they got picked up, pool was rather clean, good temperature and lots of space and access to get into it also had a lovely area with chairs in the water. Swim up bar....never a dull moment! the bartenders sure know how to keep everyone entertained. If you wanna do some shots that's the place to be lol Lounge chairs never seemed to have a hard time to find one, but always ones under huts were taken usually.
Beach: We walked this...even if you stay at the beach or suites and grand you can walk from one end to the other. The water was very clear and warm, many people were snorkeling and we had fish swimming around us just walking through the water very cool! Beach was kept very clean but found it the most clean near the beach resort property. There was always someone walking the beach and around the pool taking drink orders as well.
Room: We did check in around 2:00 had a bellman take our luggage, we were on the 2 floor near the elevators. Yes we were in a high traffic area but if you close the second door in the room you do not hear any of this (We slept well actually and both light sleepers) When you come in the room you have your closets, and mini bar to your left and bathroom to your right. Bathroom has a big tub, and separate shower there is no lighting in the shower and no where to put your soap and such but no biggy. We thought the lighting could have been better.... but good size, blow dryer was decent as well. Lots of towels. Mini bar was stocked when we arrived as well there's 2 robes in the closet coffee maker with tea sugar etc. Then there is another door (The one we closed to keep the noise out and found if closed at night kept the room cooler as well) to the main bedroom large king bed (extremely comfortable) a stand to put things on, Tv on the wall, there is a ceiling fan, temperature control is on the wall by the bed. two night tables great lighting in this area. Then you take a step down to the sitting area where theres a desk 2 chairs, another table and a couch (which pulls out into another bed) then you have your balcony I believe we were in 4216 not the greatest view but we didnt come to stay in our room!
Miads: We would leave a couple of dollars each day and I would write a note and she wrote one back and say have a wonderful day and thank you. Also would knock to see if we wanted turn down service or extra towels. Also one night stopped us in the hall to ask if everything was ok because we had our do not disturb on the door and if there was anything she could do. We said we were fine and she wished us a safe flight home and come back soon! Very nice!
Food we had to al la carte dinners which was Aunt Rubys Steak house good food, buffet style appetizers, we felt a lil rushed here by the servers so we were in and out literally in about an hour if that. We also did the Gourmet Calabash we loved it....(we will have our reception here for the wedding) The food was great! try the soup yummy! and the Lamb was perfect! We did the buffet and for both resorts (beach and here) found that the food was good just not a lot to choose from and not a lot of stations set up. But we always found something to eat! The service at all of the places was great fast and always replacing drinks and such. Room service is also good! place your order and get it in 30 mins and we did also hot when we got it and it is 24hrs! so you'll never go hungry. The only thing we didnt like was that you always had to get dried off to go eat there is no snack shack close to the pool so if you just wanted to get something quick you couldnt we have had this at other resorts and liked it.
Night life: Seemed to have something always going on but found things were mostly geared towards kids. Disco is alright we made it there one night and didnt stay to long. (We think if we had more people with us it would be different was only 2 of us) We didnt really go to the lobby bar or others as we liked the lobby bar at the beach and would venture over there seemed more people at that bar and bartenders were very entertaining there check it out!
All and all we enjoyed this resort and happy to be getting married here, the building is beautiful, the layout of the resort makes sense always places to sit and have a drink whether it be inside or outside, staff nice and helpful drinks were not watered down....lol lets just say! top shelf booze, clean inside and out. If you want to relax this is the place to be!!! Cant wait to go back!
Try to stay away from the 2 floor seems to be a lot of travel here as its by the elevators and the s...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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First and foremost please allow us this opportunity to thank you for your generous review of our resort and also for spending your holiday with us here at the Iberostar Rose Hall Suites.
We are truly delighted to know that you have decided to grace us with the honor of coordinating and hosting your wedding at our hotel. We are glad to know that you were pleased with the cleanliness of our resort and the measures put in place to ensure a clean environment, our spacious and comfortable rooms stocked with various amenities, the variety of foods available at our restaurants and the top class service you received from our friendly and courteous staff.
Your feedback is invaluable to us and we will be directing your comments to respective heads of departments for their consideration.
Once again I would like to thank you for choosing Iberostar, and we anxiously look forward to your return wedding destination trip.
Quality Manager - Iberostar Jamaica
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.