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“Fifth anniversary trip” 5 of 5 stars
Review of Iberostar Rose Hall Suites

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Iberostar Rose Hall Suites
4.0 of 5 Resort (All-Inclusive)   |   Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica   |  
Hotel amenities
Ranked #2 of 5 Hotels in Rose Hall
1 review
1 helpful vote 1 helpful vote
“Fifth anniversary trip”
5 of 5 stars Reviewed May 24, 2013 via mobile

Just got back from our fifth anniversary trip. Don't second guess yourself, book this resort! By far the best hotel in Jamaica! You're pampered day and night, food is great, party every day, the grounds are lovely. Its hard to overstate how pleased my wife and I are that we decided to stay here. Excellent!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 29, 2013
Dear guest,

Words cannot express how grateful we are that you chose to once again spend your holiday with us at the Iberostar Rose Hall Suite, and your fifth anniversary. We are thrilled to know that we were able to be a part of this experience and provide you with an excellent vacation on your fifth anniversary.

We also would like to thank you for investing your time into posting a review of your stay on Trip Advisor for others to see.

We would like to thank you once more for choosing Iberostar, and we anxiously await your future visit, and to welcome you back home.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,578 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (619)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mississauga, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2013

Went week of April 14/2013. Weather was fantastic first of all. Hotel was spotless, staff always mopping and sweeping to keep it that way. Food which is usually a concern for all was nothing to worry about here, plenty of selection, and different for all tastes. Staff friendly, and there when needed. People from around the world happy to start a conversation with. Rooms clean and mopped daily and room service late afternoons to see if all was OK. Would go back in a SECOND!

Room Tip: You'll have a great time with a few $1's in your bathing suit.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 29, 2013
Dear guest,

Let me begin by saying a very special thank you on behalf of all the staff and the entire management team at Iberostar Rose Hall Suites for not only choosing our resort but also for taking the time to post your comments online.

We are thrilled to know that you were pleased with the cleanliness of our resort, the variety of foods and the friendliness of our staff.

It has truly been a pleasure serving you and we do hope that Iberostar will be the foremost hotel in mind when considering your next vacation.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hempstead, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

Just got back from a girls trip at the Rose Hall Suites. Can not say enough about this wonderful vacation! From start to finish everything was perfect! We got upgraded to the family suite which was absolutely beautiful! The food was great, we ate at the Mexican restaurant one night which was great, but spent most of our time at the buffet which offered such a variety of food! The star friends, VIP, Tweeta, MoMo and China brought so much to our vacation, it would not have been the same without them! We miss them already and would go back just to see them again! We had a blast with them by the pool and in the disco! They are really the best and add such a perfect vibe to great hotel! The hotel itself was beautiful! Loved the swim up bar! Usually there is not much to do at night on vacation, not here...the disco was perfect! We danced all night with the star friends! Doreen was our favorite bartender in the lobby bar! If your looking for a great hotel, with excellent service, nice staff, great food....stay here!

Room Tip: The Family suite is beautiful! The view was amazing!
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 29, 2013
Dear guest,

The management and staff here at Iberostar Rose Hall Suites, would like to take this opportunity to thank you for choosing Iberostar to spend your vacation, and for sharing your view of your stay with us here on Trip Advisor.

We are extremely delighted to hear that you had an amazing vacation at our resort and that you enjoyed the various foods, the disco, our pools and pool bar, and our vivacious entertainment crew. VIP, Tweeta, Mo Mo and China will all be congratulated to have contributed towards making your vacation a most memorable one.

With your recent visit being such an amazing one, we hope that if you are ever returning to our beautiful island of Jamaica, you will not hesitate to return to Iberostar as we would consider it a privilege to serve you once more.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 23, 2013

My (now) husband and I had the BEST time at this hotel. We had 53 guests for our wedding and everyone seemed to have loved their stay at this resort. It really is a great group resort. The resort was super accomodating with group reservations - rooms, dinner, events, etc. The beds were super comfortable, the beach is gorgeous, the pool was amazing (we used to not be pool people, but this pool changed us into pool people), the daily activities were fun, the water sports amazing, just everything was the best. I am going to do a more thorough review on my travel blog - CourtneyMara.com - very soon so please check it if you are interested. All in all, GO HERE!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 27, 2013
Dear guest,

We would like to thank you for choosing to stay at the Iberostar Rose Hall Suites and also for taking the time to write a review for Trip Advisor about your recent visit to our resort.
We are sincerely grateful for the opportunity you have given to us to coordinate your wedding at our resort and we are overly thrilled to know that you were truly satisfied with our rooms, pools, beaches activities and our accommodating staff.

It has been a pleasure hosting you at our resort and we anxiously look forward to your next visit to Iberostar.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 23, 2013

This place is amazing!! We had our destination wedding here with 70 of our family members and friends. The hotel far exceeded our expectations. Everyone from concierge, to front desk, to bartenders, to entertainment, wedding coordinators......A-AMAZING! Definitely one of our favorite hotels, for sure. Do not hesitate to book this hotel and you will not be disappointed. The kids water park is one of the best I have seen. Our three year old and eight year old nephew loved it.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 27, 2013
Dear guest,

On behalf of the management and staff, I would like to thank you for choosing the Iberostar Rose Hall Suites as your destination wedding resort. We are honored to have been chosen to host your wedding and we are thrilled that you have decided on sharing your review with others here on Trip Advisor.

We overly pleased to know that you had a really wonderful time at our hotel and that you enjoyed the various pools and the kid’s waterpark as well. We are also extremely proud to know that our staff did an amazing job by going above and beyond to exceed your expectations.
In closing we would like to thank you once more for choosing Iberostar and we sincerely look forward to your next visit.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2013

One of the most fantastic hotels i´ve been. Excelent service and conditions. The pool and pool bar is fantastic. The bedrooms are huge. And the sunset at the hotel beach, is even more beautifull then the Rick´s café sunset!

Room Tip: Pool view...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 27, 2013
Dear guest,

The management and staff here at Iberostar Rose Hall Suites are extremely grateful to have had you as our honored patron and are greatly appreciative of you sharing your comments online with other travelers.

We are glad that you enjoyed our pools, pool bars, comfortable rooms and beautiful beaches as well as the excellent service provided by our staff.
It has been our pleasure hosting you, and it is our hope that you visit Iberostar once more.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2013

What an amazing, beautiful place! The food was delicious; with buffets and 5 al a cart restaurants (yum). The resort is very large with self contained activities; along with other tours outside resort! I am sure you would have enough to do on resort without having to leave. The staff were amazing, friendly and knowledgeable. It nice to go somewhere there is no language barrier as they speak English! Lots of activities for adults and families. Disco was very fun too if your looking to dance up a storm :D It was also a bonus that there is a dive shop onsite and they were excellent. My husband and I received our "open water" certification there and it was very safe. Loved the resort and hope to go back in the future and take our sons with us! Thank you for the A++ hospitality :D

Room Tip: Rooms are large; be sure to get ocean view!
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, May 24, 2013
Dear guest,

We would like to thank you for the opportunity you have given us by choosing to be guests of the Iberostar chain of hotels and we sincerely appreciate you taking the time to share with others on Trip Advisor your view on your recent stay with us.

We are extremely delighted to know that you enjoyed the décor, the food, the various activities, and our friendly and knowledgeable staff whilst vacationing here and that you even ventured off property on a few excursions.

We are overly pleased to know that your vacation went well and we candidly look forward to your return trip to our resort. Thanks for making it Iberostar.

Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Rose Hall Suites

Address: Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Rose Hall
#2 Family Hotel in Rose Hall
#2 Romantic Hotel in Rose Hall
#2 Luxury Hotel in Rose Hall
#2 Top resorts Hotel in Rose Hall
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Rose Hall Suites 4*
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Also Known As:
Iberostar Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Rose Hall Suites Jamaica - Montego Bay

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