We returned yesterday from a week long stay at the Iberostar Rose Hall Suites. Overall, it was an excellent stay and I would definitely return in a heartbeat. The grounds are kept up immaculately and the staff are all very friendly with many beyond friendly. We were in a room on the bottom floor meaning we really did not have a view of the ocean which was a little disappointing, but we were not in the room much anyway and where we were was close to the door to the exit at the pool which was nice. The rooms were very nice and spacious. The only thing I would request is that there be wifi in each room or at least improve the wired internet service which was some of the worst internet service I have ever experienced. It would also be nice to have some snacks in the mini fridge, but other than these two suggestions, the rooms and service to the rooms were great.
The location of the resort could not be better. The infinity pool was great because you could swim to the edge and just hang around and be right on the beach. The beach was well kept and great to look at.
My main suggestion would be regarding the food. The food was good, but not great. First of all, I understand it is Jamaica and the intent was to infuse Jamaica in all the restaurants, but a Japanese Hibachi should be Japanese. Johan, who was our chef was the best Japanese restaurant chef I had ever seen for entertainment, but please just allow the restaurant reflect the food it should be. Instead of using teriyaki sauces and having shrimp sauce and ginger to dip the food in, there was a green chili type sauce used on the meat. It just did not taste right. This is just one example, but it is the same with the other ethnic foods.
Our favorite restaurants were the gourmet, mexican, and medditeranean. The buffet for night was good as well. Also, the desserts really left a lot to be desired. They were in most all cases on the buffet and were about the quality of a cheap Chinese buffet. Having the desserts cooked and prepared fresh would go a long way. Other than these points, the food was pretty good.
One last thing relating to the food, please make it easier for making reservations. Instead of having to go to a desk and feel like I am having a credit check for a loan at a bank, work out another plan that does not seem so serious and would be able to do from our room or online. Also, there should not be a maximum amount of reservations that could be made ahead of time.
For those reading this, please note those are the only things I could find I would feel the resort could improve on and the only reason I gave 4 stars instead of 5. You really do need to go here if you have a chance and you will not regret it. The resort makes you feel relaxed and will make your trip enjoyable. If you get a chance, try some scuba at the dive center. It is a blast. All I have to say is 'no problem mon' .
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay