We stayed at the Rose Hall Suites over President's weekend (2/14 - 2/19/13). The hotel was beautiful and the staff could not do enough for you. There were ten of us with four kids ages 4,6,13 and 16.
Pros: A quick ride from the airport. We stayed in Negril a few years ago and it was 90 mins from airport so that was nice. Mexican Restaurant was delicious. We celebrated my mother's 70th birthday in the gourmet restaurant, they served us champagne and brought out a beautiful dessert with candles. The pools and beach were nice, we were always able to get a chairs. Drinks were great, not watered down at all. Tips go a long way, please be nice to your housekeepers and bar tenders. The free scuba lesson was great in the pool. A must is to go to Jimmy Buffett Margaritaville. The water trampolines and slides were great.
Cons: The beds were uncomfortable. The buffet was just ok, we have been to other all - inclusives that were amazing. The fruit was not ripe and I would have expected fresh squeeze juices. The website stated that they had archery, which my kids were excited about,but when we asked about it, they said they stopped it years ago. Having to wear a wristband the entire time. I understand why they have to do this, but it really bothered us a night sleeping.
Overall - We had a nice time, but I would try another resort next time, maybe going back to Negril Beaches.
Overall, the people and resort was good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Let me begin by saying special thank from the Mangers and staffs for not only choosing the Iberostar Rose Hall Suites but to also share with the Trip advisor family the experience you have with us.
We are extremely proud to hear that we have contributed in the celebration of the mother 70th celebration and that you were pleased with the level of service that was offered to your during this very special occasion and that you enjoyed multitalented staffs in the bars. We regret to know that you did not found our beds the most comfortable and that you were unimpressed with our buffet. It is also regrettable true that we do not offer archery anymore but we do hope you enjoyed the other outdoor activities.
We thank you once again for your honest comment and we wish you all the best in your future trips and that you will receive the excellent service that we once gave you.
Quality Manager - Iberostar Jamaica
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.