Went there over the Christmas holidays. Had a great time with the family. I really liked the layout of the resort. Waterpark was nice. One good slide and a decent lazy river. Can’t compare to Atlantis but way better than Beaches Turks and Caicos. We went a couple of times. The kids did the tubing, which is huge inflatable that two people lie down on and then towed at high speeds behind a motorboat. You book it by the dock beyond the waterpark. It was 50$ for two people for 15 minutes and the kids had a great time. There is also banana boat, snorkeling and scuba options. We saw a lot of people bring their own tennis racquets. There were courts behind the hotel. You are going to have the play the “towel game” in the morning. Every resort we have been is like this. Get up early in the morning and reserve your chair (especially if you want something by the pool!). The Aquafit classes in the morning were fun if not a tad crowded. There is also a room with PS, Xbox and Wii for the kids/teens. They had decent selection of games. It was much better than Xbox play lounge at Beaches (where there were often demos or not working). We went to Dunn’s falls in Orchos Rios. We took the tour bus which was 60$ pp. We did look at the option of getting a driver but the cost did not seem that much different. The Falls were beautiful and definitely more exciting that I expected. I thought it was going to be just some tranquil scenery watching but it turned into ecoadventure thrill. We also went to the Shoppes at Rose Hall. It was minutes away by direct shuttle bus, which goes/departs every half an hour from the resort’s entrance. We did not go into the jewelry stores but there were just as many souvenir, T-shirt and food/alcohol stores. You can bargain and the prices were actually better than the beach side vendors at the resort!
Food was pretty good. The Fresh restaurant is buffet and your only choice for breakfast. The French toast was incredible. There were very popular omelet stations. Lunch is either at Mangoes BBQ, which is by the water park and has great jerk chicken, or Seaside Grill restaurant, which is sit down restaurant, great view and has even better jerk pork. We called and booked dinner at the other restaurants a few days before we arrived in Jamaica. I would definitely recommend you do this if you are going during the holiday season. There are four places, Seaside Grill, Luna di Mare, Three Palms, and BBQ dinner (at Mangoes). None of them were outstanding but we were glad we went. Unlike other resorts we have been to, there were all open to children so it was nice to sit down with the entire family for a nice dinner. Other nights were at Fresh restaurant which had a great selection. Great pasta bar (worth the wait!) and make sure to try some of Jamaican dishes. The bread at everyplace was incroyable. We found out later that one of the reason is that the resort bakes all their own bread.
We had a partial ocean view room. It faced inwards toward the pool and had a nice view. One problem is that the nightly entertainment is on the stage above the pool and is loud. It stops at 1030pm at night but there is some noise from the open bar which is located on the second floor of the complex. Didn’t really bother us since we were pooped by the end of the day but you can hear people talking past midnight. If you have anyone who is a light sleeper then you may want to get a room not facing the pool area. Our room was on the 5th floor and water pressure and hot water was not an issue for us. The room was very basic. It was very clean but don’t expect too much. You can tell the rooms have probably not been updated in some time since there are very few electrical outlets. There were none by the bedside and few by the desk on the opposite wall. In this age of every family member having at least one electronic device, we were glad we brought our traveling electrical power bar. The wi-fi issue was not really a problem. They had a nice and spacious wi-fi lounge, in which the wi-fi was free. One you connected, then you had free wi-fi for the next 24 hours even if you went back to your room. The only one caveat is that the signal in your room was quite weak. It was fine reading the newspaper or email but you are not going to be able watch any Youtube videos from your room.
The staff were very friendly and helpful. We learned that the staff earn minimum wage. They make about 1$ per hour. Many have to work long hours or overtime. We tipped at least one to two dollars or more. It makes a big difference to them! We really enjoyed the nightly entertainment. Being centrally located, it really drew the guests in the hotel together. Some of the entertainers, especially the singers, were really professional. The other guests in the hotel were all very polite. My theory is that it is because the majority were Canadian. During one of the nightly events, the hostess had 5 children volunteers. When she asked where they were from, 4 of the 5 said they were from Toronto! The TV channel selection also includes CBC Toronto and City TV!
We would definitely come back. Despite some of the negatives, the overall place was great. Jamaica also has an incredible culture with music, food, history (and of course the fastest man on the planet), which other islands do not have. I really liked the smallness and friendliness of the place which I could not find at Atlantis or Beaches Turks and Caicos. Irie Mon!
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- Also Known As:
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- Hilton Rose Hall Hotel Rose Hall
- Rose Hall Hotel
- Hilton Hotels Montego Bay
- Hilton Rose Hall Resort & Spa Jamaica - Montego Bay