I'll be candid and say most, if not all of my gripes, I believe, are because Im Jamaican. Ive stayed at several properties in Jamaica and have found the service to be less than stellar, once the staff realizes that you're local, as if somehow, they do not have a standard to live up to.
Having said that I will try to objective in my review.
The hotel is beautiful. Very modern and tastefully decorated. No loud tropical curtains, mostly white and mint colour scheme. Yes, the bathroom is quite small, the bathtub needs some upgrading and the towels are not exactly plush but the rooms are clean, airy, simply but tastefully decorated, and the bed is super comfy! I had a partial ocean view room on the 7th floor and had no issues with noise. My room had no mini bar but am not sure if that prevails throughout the hotel.
I transferred there from RIU Negril and compared to that hotel, the selections were somewhat limited. . The drink options also were somewhat limited and way tooo strong! However, the food at Hilton is significantly better and I really enjoyed it
Except for when I was recognized to be Jamaican and the standard dropped, I found them to be very friendly and accommodating.
Hmm....tricky one. If you're young and/or single, you'll be bored. But then I usually am in every hotel. The entertainers are not professionals and it shows. It's a family resort so I'm sure that restricts them somewhat. I've read complaints about the band but actually I liked it because I'm Jamaican and all they do is reggae. Another issue was that unless you sat close to the "stage" you had hard time seeing what was going on as the band would be on the stage but the performers are on the same level as you, making it hard for people in the back to see. I did not see a nightclub so after the band packed up, that's it, unless you leave the property.
I didn't hear or see anything during the daytime, in terms of entertainment or activities for adults.
I would not stay there for more than two nights on another visit only because it's a family resort and do have tons of children running around. I would prefer a more single friendly resort but for families, it would be one of my top choices.
- Also Known As:
- Hilton Rose Hall Hotel Rose Hall
- Hilton Rose Hall Hotel
- Hilton Rose Hall Resort And Spa
- Rose Hall Hotel
- Hilton Hotels Montego Bay
- Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
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