We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best holiday ever fantastic!!!” 5 of 5 stars
Review of Iberostar Grand Rose Hall

Save Saved
You added Iberostar Grand Rose Hall to your Saves list
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Iberostar Grand Rose Hall
5.0 of 5 Resort (All-Inclusive)   |   Rose Hall, Rose Hall, Montego Bay, Jamaica   |  
Hotel amenities
Ranked #1 of 5 Hotels in Rose Hall
Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Best holiday ever fantastic!!!”
5 of 5 stars Reviewed yesterday NEW

My partner and I stayed at this hotel xmas and new year and I must say it was spectacular to say the least,food was fabulous,room was fabulous staff were amazing ,especially are butlers Duran & Kevoy who couldn't do enough for us, the hotel is immaculate the grounds are beautiful only issue was sunbeds every day it would be much better if you were allocated your sunbed on arrival, this would stop all the morning rush and no matter what time of day you went down your sunbed would be there that is the only issue we had other than that holiday was FAB. We met some amazing people and will definitely be visiting again

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,608 reviews from our community

Traveler rating
    2,905
    526
    120
    37
    20
See reviews for
340
2436
70
60
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,101)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maastricht, The Netherlands
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Wonderfull stay. Service is very good, even drinks are brought at the pool and beach. Private-butler for whatever you need. Service with a smile throughout the hotel. Food is very good with a lot of options and there can be choosen from several restaurants. Surf&Turf and the French restaurant are our favourites. Entertainment is very good especially the Boogie Night is not to be missed. Rooms are big, clean and nice with a nice bed. Just be ware that the hotel is all-inclusive but tips in US-dollars are very usual.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a great experience. The personnel at this hotel were always in the best mood and always willing to provide service with a smile. The hotel was very clean and the facility is very wheelchair friendly.

The food was very good and if you can't have spicy food Jamaica No Problem they will advise you on what foods are not spicy as well as they will even cook some for you without spicy or jerk sauce upon request.

My wife loves bread fruit and the kitchen staff went out of their way to cook it in many ways to satisfy her cravings.

The beach is amazing and there is plenty of water sports to enjoy.

The staff is excellent. Thank you all for the great customer service.

Great Wi-Fi through out the Hotel.

Room Tip: Ask for rooms facing the pool all of them have Ocean View or Ocean front.
See more room tips
  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

At Iberostar Grand Rose Hall, my wife and I spent 5 wonderful days and nights, we were well taken care of by all of the hotel staff. The staff goes all out making sure we were having an excellent time on our vacation. My wife and I will definitely come back to Iberostar again. We will recommend Iberostar to all our friends and everyone we know. It was an Awesome Vacation.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon arrival there was a bell boy/ bell hop- what ever you call them who took out bags and made sure they got to our rooms and given a Mimosa-yum. My husband and I was traveling with another couple. We were escorted to the check in desk. The hotel is beautiful. As soon as you walk in your eyes see marble and beautiful furniture, the aroma therapy is awesome. I don't know what kind of incense they burn but the whole hotel smells sooo good.

Our room was well appointed. There are two grooming/vanity area in the bathroom, a large tiled shower, a jetted tub, and a seperated area for the commode. The is a stocked mini bar, large closet, coffee maker, iron, & blow dryer.

The bed was so soft, they have a pillow menu, they have a desk/sitting area and a balcony with a swing over looking the ocean and pool area. It was awesome.

The butler service was awesome. Every time we left our room butler was there asking what he could do for us for that day. Other time we would be at the pool and and he would come around and ask if we needed anything.

The restaurants: The Japanese was ok, I got sushi, tempura shrimp which was not good, hibachi steak and shrimp which was really good. We had to wait over an hour to get our food. I don't know if this was typical or not. The Mexican- The food that I ordered was just ok but there is a buffet there which had a larger selection and better tasting food. The Jamaican- It was yummy and you sit out overlooking the ocean.

The pool- is large and really nice.

The drinks are watered down but tasty. Get a shot of your favorite beverage or get some wine if you want a buzz. SERIOUSLY

I have no complaints at all! It was the BEST vacay I've been on. I've always gone on cruises and have really enjoyed cruises but not I plan to return to the Iberostar in Jamaica or somewhere else.

Oh and the Grand Rose Hall is all adults but they put an armband on you and you can walk through and into the other "sister" hotels to but the other guests can't come to the Grand.

The shows are hit or miss. The piano bar- there is a guy who sings pretty much any song you give him and we sat and drank and sang along, it was fun.

Night Club- we went several times and had a good time but depending on which night you go it may or may not be alot of people there.

You can't go wrong choosing this hotel.

Room Tip: All rooms are the same however, some balcony's face the ocean and some face the pool but they al...
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Grand Rose Hall, responded to this review, 5 days ago
Dear Guest:

Thank you for your pleasant review of our hotel. Your comments about our hotel’s décor, well-appointed rooms and cuisine at our Jamaican Restaurant were very motivating to our team members. Please be assured that we have noted your comments about the inconsistencies in our food. We will be passing on your comments to our culinary team and assure you that such issues are not the norm. Our team is grateful for the chance to have been able to serve you hope that you will choose to return to the IBEROSTAR Grand Rose Hall soon.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When deciding on my honeymoon Jamaica was a clear choice and so was Iberostar Grand! I stayed at the Suites last April and had no clue what I was missing out on by not being at the Grand. We were so spoiled at the grand that it was difficult out of our eight days to spend one day at the Suites eating dinner. This hotel has such a great reputation that we were teased when the shuttle picked us up to take us to Dunns River Falls and Mystic Mountain for having a butler. They wanted to know if the Butler stayed in our room, of course not, when we needed him he was there at a blink. Over the course of eight days there one or two mishaps with our butler but they were minor. We wanted at rose petals, champagne, and a bubble bath at 10pm, however, he came at eight. Small problem in our opinion, something similar happened a few days later...

The restaurants are magnificent we had a glorious time at the Japanese hibachi restaurant with Jason.

Marvin was a joy every single day, consistently smiling and no matter what we asked him he said no worries and did it!

This resort makes you so spoiled that it's difficult to come back home to reality, we asked for top shelf alcohol to be placed in our room it was done. Yes for new sheets eight days in a row it was done. We asked for reminders to be woken up in reminders for all our dinner reservations and it was done. We asked for quite a few towels every time we went to the pool and it was given to us . We asked for things to do and our options were spelled out for us, we asked for items that were not on the menu... Yet they were provided to us. We even asked for a dessert at a particular restaurant, that night, to be sent to us in our room and it was done!

If you can afford/justify it, why stay anywhere else?

It's a small utopia, that for moment, can make you forget reality.

We recommend going in off-season, some amenities might be touch & go and light construction maybe going on, but you are spoiled rotten because of the low occupancy and it's much cheaper!

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Iberostar

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Grand Rose Hall, responded to this review, 5 days ago
Dear Guest,

Thank you for your cordial review of our hotel. It was a great privilege for us to have been able to serve you on your honeymoon. We have noted how pleased you were with your overall visit. Your comments regarding your Butler service has been passed on to our relative Manager – whilst we understand you had a positive Butler experience, we assure you that we will seek to improve on our Butlers’ efficiency. We apologize for any miscommunication with your requests from your Butler.

We look forward to being able to welcome you back soon.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I just got back from Jamaica for our honeymoon and booked our stay with Iberostar Grand! Was hands down r he best experience we've ever had at ANY hotel we've ever been to! From the time we arrived and Andrea helped us at the front desk, through our stay with Randy as our butler and we Def cannot forget our main man Sylvester! Everyone was so friendly and willing to help. We felt like family. We will Definitely be returning! We miss you all already!!

Mr. and Mrs. David and Jessica Smith

Stayed September 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantoValdez, Online Reputation Manager at Iberostar Grand Rose Hall, responded to this review, 5 days ago
Dear Guest,

Thank you for your kind review of our hotel. Your comments will go a far way in motivating our team. We have noted that you received superb service from our Front Office staff, Butlers and Bellmen. Our team remains committed to serving our guests in a personalized and genuine manner. To this end, it was inspiring to hear that you had experienced that sincerity in our service to you.

We look forward to your return and hope that you will not hesitate to recommend us to your friends and family.

Online Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Iberostar Grand Rose Hall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Grand Rose Hall

Address: Rose Hall, Rose Hall, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Iberostar Grand Rose Hall 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz and Venere so you can book your Iberostar Grand Rose Hall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Rose Hall Jamaica - Montego Bay

Owners: What's your side of the story?

If you own or manage Iberostar Grand Rose Hall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;