Visited Oct 16-23. We've been to many AI's all over the Caribbean, and this was the nicest one so far! Food and drinks were very good. 24 hour room service, what more could you want? The grounds were spectacular, very clean, and all the workers were really friendly. The beach was perfect, sure there are pebbles that wash up, but a giant step takes care of all that, if one is worried about such things. The water this time of year is absolutely the right temperature, no shock at all getting in. Beach service was pretty good, sometime taking longer than others. Again, if thats a problem, its only about 100 ft to the bar. Everyone there seemed geniunely interested that we were having a good time. Asked directions a couple times, the staff would actually walk you to place, making sure you found it, rather than just telling you where it was. Nice touch! We were upgraded when we got there, given an oceanview room right next to the ocean. Room 6318, location was perfect. They met us with a cool towel, and a cold drink, again, much appreciated.
This was our 5th trip to Jamaica, if we return, would definitely look at the IGRH again, we felt the extra cost, was well worth all the pampering!!! Played golf at Cinnamon Hill, the "freebie" from the resort, and that place was beautiful. Highly recommend it!!!
Room Tip: Had "tip" money ready to secure a nice room, but didnt need it. Went back later, and gave...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 22, 2012
Dear Guest:
Thank you for your delightful review. We are honored to have been able to garner your high recommendation of our property. Here at the Iberostar Grand Rose Hall Grand we take pride in providing a quality vacation experience for our guests, so your comments are inspiring to our team. We invite you to come again soon as we hope to surpass your expectations even further on your next visit.
Quality Manager - Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.