From the moment we arrived, we were treated like royalty. Check-in was a breeze. Joedia and Mackennie provided a warm welcome at the Front Desk and congratulated us on our anniversary. On the way to our suite, our butler gave us a tour, which was extremely helpful because the resort is quite large. The rooms are plush, complete with all the amenities you can imagine. The bed is very comfortable (take advantage of the pillow menu) and the bathroom is huge. I recommend springing for an oceanfront view. Waking up every morning to beautiful blue water is absolutely incredible! You won’t be disappointed.
The food was amazing! I think I gained 10 pounds after trying everything – but I love Jamaican food. The buffets offer plenty of options for breakfast and lunch and the specialty restaurants were delicious! Be sure to try the Surf and Turf (we ate there twice) and Japanese for hibachi. Room service is there if you need it, but the menu is limited.
Loved the Star Friends!! They made us laugh everyday and feel at home. Special thanks to Samantha, Frosted Flakes, T.O. and Mr. Cool. You guys are awesome!! One day we walked to the ‘Beaches’ property (the Grande is connected to two resorts) and met Lady Tremor (another Star Friend). She had us in stitches the entire time and boy can she dance! No pressure if you don’t want to participate. Just simply say no. People who complain about them just don’t know how to say NO.
The infinity pools are breathtaking. There were plenty of beach chairs and beds available, so finding a place in the sun or shade is no problem. The bartenders kept our glasses filled. Shout out to Kerry, Garfield and Jodine at the pool bar. Jodine’s smile lights up the place, even when the sun is shining. We enjoyed her the most!! Morrison and Clive at the lobby bar were also great! Be sure to stop by and ask them to sing a song.
The evening entertainment was good. The dancers and musicians are extremely talented. You can tell they practice daily. The night club is also there if you want to dance.
Now the bad part…If we could change two things about the Grande, it would be the butler service and pool closing time. After our butler escorted us to our room, WE NEVER SAW HIM AGAIN! This was quite disappointing, especially since the Grande sells this as a perk. Of course, you can call the butler if you need something, but that’s just concierge! (Thank you Davian for helping me in my butler’s absence!! You’re the man!) I’ve stayed at other resorts that truly offer ‘butler service’ (i.e. Royal Plantation in Ocho Rios). They check on you every day and provide a cell phone to call your butler when needed. Now, that’s service!! Additionally, the POOL CLOSES TOO EARLY!! Everything shuts down at 6:30. What about those that don’t want to eat dinner or simply prefer to swim??
Overall, I highly recommend this resort for couples! We enjoyed our vacation and look forward to returning next year.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Rose Hall Jamaica - Montego Bay