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“Sun and beach mixed n one excellent stay” 5 of 5 stars
Review of Grand Palladium Imbassai Resort & Spa

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Grand Palladium Imbassai Resort & Spa
4.5 of 5 Resort   |   Rodovia BA 099, Linha Verde Km 65 | Condominio Reserva, Imbassai, State of Bahia 48280-000, Brazil   |  
Hotel amenities
Ranked #2 of 2 Hotels in Imbassai
Salvador - Bahia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Sun and beach mixed n one excellent stay”
5 of 5 stars Reviewed December 12, 2010

I recomend for sure this hotel. The rooms are excellent, the pool is big, the beach is close anda the service is the best.
Dont miss the swimming pool of the spa!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBRTEAM2, Manager at Grand Palladium Imbassai Resort & Spa, responded to this review, March 10, 2011
Thank you Mr. Salume for taking the time to share your comments with us concerning to your recent stay in Grand Palladium Imbassaì

We really appreciate the feedbacks from our guests, this provides us important information for improve our services every day.

Please, don't hesitate to contact with us if you came back or for farther information

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,266 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Sao Paulo, Brazil
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed November 25, 2010

SERVICE - The front desk was ridiculous. We booked 4 rooms for the whole family 2 months in advance, requesting ground-floor as we had babies. They put us each in different villas and on the 2nd floor. Only after a day and a half of complaints were they able to get it right...actually, our room was dirty when we finally got it, and I mean sand inside the bathtub and 2 cockroaches the next morning. On the bright side, the bar/beach/kid's club personnel usually tried to do their best, although they looked lost sometimes.
FOOD - Breakfast was fine. Lunch and dinner at the main restaurant were of irregular quality. The Japanese restaurant was a bit better, specially the grilled teppan dinner. The "Brazilian-style" meat place served simply the worst meat I have eaten in many many years. The roadside "churrascarias" is small villages down here serve better meat. We ate there in a Tuesday evening, and the meat looked and tasted like it was on and off the grill for the past 3 days, completely juiceless and tasting horribly. Yes, they call themselves a five-star hotel. Even if you consider you won't eat gourmet food at an all-inclusive resort, what they served us was a complete joke. The wine menu is horribly assembled and overpriced.
ROOM and POOLS- Aside from the cleanliness (or lack thereof), which got better after the first day, the room is fine and the pools/kid's clubs also.
BEACH - Nice infrastructure at the beach with a beertap nearby, but you have to take a short ride to get there, and I suppose it will be troublesome to come back and forth when the hotel is fully booked.
FINAL OPINION: They have to try harder, because relying only on fancy rooms and front lobby will get them a lot of one-time visitors.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PBRTEAM2, Manager at Grand Palladium Imbassai Resort & Spa, responded to this review, March 19, 2011
Dear Mr. Jonass;

I am sorry to know that your stay and experience at the Grand Palladium in Brasil was not as desired. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do to better meet our guests’ expectations.

I would like to say that we are working every day to improve our services and the comments that we receive from our guests help us.

Therefore, please feel free to contact us to: info.brasil@fiestahotelgroup.com and qualidade.brasil@fiestahotelgroup.com
For any further comments or if there is anything else we can do, please do not hesitate to contact us.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palladium Imbassai Resort & Spa

Address: Rodovia BA 099, Linha Verde Km 65 | Condominio Reserva, Imbassai, State of Bahia 48280-000, Brazil
Location: Brazil > State of Bahia > Imbassai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 Hotels in Imbassai
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Grand Palladium Imbassai Resort & Spa 4.5*
Number of rooms: 654
Official Description (provided by the hotel):
Grand Palladium Resort & Spa Imbassaí is the first project all inclusive luxury of Fiesta Hotel Group in Brazil. Located in the region of Bahia Beach Imbassaí is one of the most beautiful beach in Brazil, the resort occupies an area of 57.000m ² between the beaches of "Forte" and "Costa del Sauípe." A paradise, located in the Atlantic forest,with dunes, waterfalls, mangroves and lagoon, perfect for an unforgettable vacation. With 654 Junior Suites rooms, divided into 11 villas of 3 floors each, the suites have two queen beds or one king size bed, bathroom with tub, hair dryer, magnifying mirror, airconditioning, scales, TV LCD 32 "satellite TV, MP3 player with alarm clock, ceiling fan,minibar, coffee maker, ice bucket, iron, sofa bed, mosquito net, wifi and terrace. ... more   less 
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Also Known As:
Grand Palladium Imbassai Resort And Spa
Grand Palladium Imbassai Hotel Mata De Sao Joao
Grand Palladium Imbassai Resort & Spa Brazil/Bahia

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