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“Dated hotel with nice view & spacious room” 3 of 5 stars
Review of Copthorne Orchid Hotel Penang

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Copthorne Orchid Hotel Penang
3.0 of 5 Hotel   |   Tanjung Bungah | Penang, Penang Island 11200, Malaysia   |  
Hotel amenities
Ranked #59 of 102 Hotels in Penang Island
Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Dated hotel with nice view & spacious room”
3 of 5 stars Reviewed December 27, 2013

We stayed here as I had one night free stay. Entrance and lobby were nice. Food at the restaurant next to the pool was good and reasonably priced for a hotel restaurant. Try the hor fun and prawn noodle. Service was good at the restaurant and front desk.

We had a free upgrade to a deluxe room on level 4, which was recommended by the front desk as opposed to a junior suite. Room was very spacious with a balcony with an unblocked fantastic sea & beach view. The beach and small garden were pretty. But swimming there is not encouraged cos of jellyfish.

The pool was nice with a sea view.

There are a few eateries nearby. The Korean restaurant opp the hotel is nice and run by a friendly Korean family.

On the negative side, the room furniture, carpet, bathroom etc were very worn out. Generally the hotel is very old & run down and needs some serious renovation. Not what I'd expect fr a Copthrone hotel. Hotel is also far from attractions like the historic centre. But buses are available, so are taxis which would cost around RM15-30 per trip. Taxi from/to airport costs ard RM55.

The butterfly farm and toy museum were very good for a visit esp with kids. The Gurney plaza food centre has nice food but is extremely crowded.

Stayed December 2013
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458 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Penang Island, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 27, 2013

Stay for a night, given a room on top of the generator room, is so noisy, and we asked to change room. Furniture are old and tired. Not very clean room, and the bath room not very clean either.
Dissapointed stay.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bateau Bay, Australia
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed December 19, 2013

On arrival you would expect that this is going to great. The front of house reception was polite and prompt on arrival which was 10pm.
However, our room was not clean when we entered. Benches, bathroom and room were not cleaned to our expectations. We changed rooms the next day. The shower ran continually until maintenance fixed this, The beach was pretty but was grey sands and the water was strewn with rocks. Also jellyfish warning signs were displayed. Those who enjoy lying on a beach would be disappointed. Units near the beach seem to think they have exclusive use of shaded beach chairs. Constant blackouts occurred.
This hotel was a long way from Georgetown and for better options staying closer would be better most. Island attractions are quite distant.
Positives- friendly staff, reasonable pool and reasonable breakfast.
I would not recommend this hotel. Not really a beach resort!!!!
Being Australian, maybe just spoilt for beaches.

Room Tip: Get a room on floors 1-6- these did seem better serviced and had views of beach.
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  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 16, 2013

Book 2 rooms and stay for 3 nights. First night, complained Tv not working. call twice but no one attend, Second night complained again, no one attend. Give up calling. Power trip twice for the entire floor. not sure of other floor or building because we remain in the room. The kettle is dirty as some residue has form on the base and feel the stickiness and can be remove easily when touch.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Chanbrothershotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 16, 2013

I found the location to be excellent, with easy travel on the buses to the national park and lively Georgetown.
Beach was lovely and pool that looked over the beach.
Room was big but the aircon left walls very wet!
There was a buffet with Cantonese foods and bar.
There was a night market close by and a great cheap place to eat across the road!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 15, 2013

Truly dated hotel with furniture dating back at least 10 years. Leaking taps and tired faucets. They didn't even allow an additional towel for my son!! WiFi may be free but slow. Bed was sagging. Basement parking only for cars. Not very disabled friendly for my inlaw.

Not quite living up to the nice name it has. Truly disappointed.

Room Tip: Go find another hotel.
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed December 10, 2013

A few of us stayed at the hotel over the weekend and while the location is good, the rooms are dated and needs to be refurbished. We were upgraded to a Junior suite which was good but the condition was not. The bathroom leaked from many places. I am sure housekeeping knows the problem but it has not been fixed. The cupboard doors were creaky and old. They still have the CRT TV and reception was bad. Good thing there is free wi-fi. The pool is big but has no trees around it and so it got very hot. Checking-in was very slow. We got a good price for the hotel but don't think we will come back,

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Copthorne Orchid Hotel Penang

Address: Tanjung Bungah | Penang, Penang Island 11200, Malaysia
Location: Malaysia > Penang > Penang Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Penang Island
#14 Spa Hotel in Penang Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Number of rooms: 318
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Malaysia

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