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“good business hotel” 3 of 5 stars
Review of Summit Hotel Bukit Mertajam

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Summit Hotel Bukit Mertajam
No. 556 Jalan Arumugam Pillai | Bukit Mertajam, Penang Island 14000, Malaysia   |  
Hotel amenities
Ranked #80 of 102 Hotels in Penang Island
Singapore, Singapore
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
“good business hotel”
3 of 5 stars Reviewed February 8, 2013

hassle free and nice tidy rooms with a great view and service.the hotel is connected to a mall which was convenient and a great pass time. the breakfast was nothing extra ordinary but good enough. had a good location which was easy to move around with.

Room Tip: ask for high floor to get a good view
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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18 reviews from our community

Traveler rating
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    11
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    3
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Malacca, Malaysia
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed December 23, 2011

stayed here with my family. rooms are not cheap but the ambience is horrible. bathrooms so so dirty and smelly. service horrible. in short never again!!!

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2011

I stayed here since this is the hotel nearest to my supplier's place. I find this hotel very comfortable. I traveled alone and the room was big for me, it has 2 double beds, and room and bathroom are complete with the usual stuffs. They provide daily newspaper, and they also have a shaving kit together with the bathroom kit. The old style tv had limited channels. I stayed on Disney Channel the whole time. There is a mall connected to the Hotel, there is a money changer near the hotel. I did not walk around so i cannot describe the surrounding a lot. The Buffet breakfast is not as grand compared with other hotels, but it was enough for me. As soon as I checked in, they gave me the password for the wifi in my floor. The connection was very good, it never turned off and on within minutes. They do not have an adaptor to lend me, but the reception was kind enough to give me the direction on where i can buy and adaptor.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kuala Lumpur
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed July 16, 2011

I stayed in The Summit Hotel for four days three nights in July 2011.

Rooms (Standard):
- Two single beds with three pillows
- Small bar fridge
- TV (with few Astro channels available)
- Armchairs and table
- Coffee and tea
- Water kettle
- Cups and saucers with spoon
- Two bottle of drinking water (compliments of the hotel)
- Free newspaper provided everyday
- Moderately spacious

Bathroom
- Shower and bathtub
- Two towels
- Shampoo, shower gel and soap available

Food:
- Buffet breakfast available (small selection)
- Food selection not fantastic

Bukit Mertajam is a small sleepy town located in the heart of Penang mainland. This hotel is located next to a shopping mall. The Summit mall is small and has limited shopping options, however a couple of fast food outlets are available. There is also a hospital 5 mins walking distance.

There are some coffee shops (Chinese and Indian food) located 10 mins walking distance and the food there is quite good, especially the Penang Fried Koay Teow and Koay Teow Tang.

Overall, it is quite a nice place to stay. The price is not too expensive and if you are looking for something comfortable and clean, The Summit Hotel would be a good place to stay.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ipoh
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 29, 2010

Location is very good, at the centrel of town. Bus Station & Shopping Complex within the same building. Highly recommend the superior room for family with kids. Consists of 2 double bed. In room wifi, bathtub, fridge and electric kettle. The hotel do provide free daily newspaper. The view from the hotel room is scenic and beautiful. The facilities are good equiped with SPA, swimming pool & children pool.

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summit Hotel Bukit Mertajam

Address: No. 556 Jalan Arumugam Pillai | Bukit Mertajam, Penang Island 14000, Malaysia
Location: Malaysia > Penang > Penang Island
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #80 of 102 Hotels in Penang Island
Price Range (Based on Average Rates): $
Number of rooms: 92
Official Description (provided by the hotel):
Your Comfort, Our Satisfaction At Summit Hotel Bukit Mertajam in Penang, we go all out to make your stay or event as remarkable and memorable as possible, because your comfort is our satisfaction. This 3-Star hotel in Penang, Malaysia is strategically located in the heart of Bukit Mertajam's and Seberang Perai's business districts. Summit Hotel Bukit Mertajam is also near the Prai Industrial Estate, Kulim Hi-Tech Park, Juru Industrial Park, Bukit Minyak, and Bukit Tengah Industrial Estate, and several international golf courses. Furthermore, Georgetown and Bayan Lepas International Airport are only 40 minutes away via the Penang Bridge. The spacious 168 rooms and suites offer tastefully-designed and comfortable accommodation to cater your satisfaction. Overlooking Bukit Mertajam's skyline, we offer best value for a Penang accommodation, whether you are here for business, leisure, or events. ... more   less 
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Also Known As:
Summit Hotel Bukit Mertajam Penang, Malaysia

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