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“"Shervani Hilltop" Nice Place to Stay” 5 of 5 stars
Review of Shervani Hilltop

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Shervani Hilltop
3.5 of 5 Resort   |   Mallital Hilltop, Nainital 263001, India   |  
Hotel amenities
Ranked #2 of 44 Hotels in Nainital
Gainesville, Florida
1 review
“"Shervani Hilltop" Nice Place to Stay”
5 of 5 stars Reviewed September 9, 2013

Nice and clean Hotel. Kind of rustic and heritage touch. I stayed during off-season after Uttarakhand flood disaster. There were very few guests. Manager and Staff were extremely helpful. Food preparation was excellent. Given one less star because I think the property is little expensive compared to what you...Excellent!

Room Tip: "Rooms on the south side are quieter"
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, September 10, 2013
Dear Guest,


Greetings from Shervani Hilltop Nainital.

Thanks for your review on tripadvisor.com.

Looking forward to host you soon.


Thanks & regards


Gopal Datt Suyal
General Manager
Shervani Hilltop Nainital
05942-233800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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343 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 31, 2013

Nice and clean property. Kind of rustic and heritage touch.
We stayed during off-season after Uttarakhand flood disaster. There were very few guests.
Manager and Staff were extremely helpful. Food preparation was excellent.

Given one less star because I think the property is little expensive compared to what you get.
I was little disappointed with the location... wherever you stay in Nainital you cannot avoid view of shanty house roofs from you window... kind of spoiler for this otherwise beautiful hilltown.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, September 3, 2013
Dear Guest,


Greetings from Shervani Hilltop Nainital.

Thanks for your review on tripadvisor.com.

Looking forward to host you soon.


Thanks & regards


Gopal Datt Suyal
General Manager
Shervani Hilltop Nainital
05942-233800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 29, 2013

We reached nanital in night and found this hotel. I say it is a good hotel to stay. Staff was ok and also we bargained a good package for our stay.

We visited this place in off season , so onlly 3 couples were staying there. As i was the only person to visit bar which is good one at the hotel, the hotel staff extend the bar closing time just for our sake. That is good gesture.

Rooms are good, small but ok. Good space to sit outside. Hotel staff have put table and chairs outside the rooms in open area. So we spend a good time sitting there in chilly air and enjoying tea.
Food was not that much good. Need to improve on that.

Otherwise i can say its anice proporty to stay. Rate is little bit high. But manageable.

Room Tip: Go for independednt super deluxe rooms. those are good
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, September 3, 2013
Dear Guest,


Greetings from Shervani Hilltop Nainital.

Thanks for your review on tripadvisor.com.

Looking forward to host you soon.


Thanks & regards


Gopal Datt Suyal
General Manager
Shervani Hilltop Nainital
05942-233800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2013

Its often said that "Service Maketh the Hotel". The Shervani Hilltop lives this in the most sublime fashion. Ever smiling, prompt, and courteous the staff and managers of the hotel made our stay (24 people!) memorable. It helped that the hotel really knows its North Indian cuisine, though I'm not too sure about the South Indian or the Chinese cuisines.

We were there over the 15th Aug weekend; the hotel was @ 100% capacity, so a bit noisy. However, its far removed from the honking of the mall area and the environs are peaceful.

There's a few too many staircases in the property as the different blocks are spread out... but its not too inconvenient. Unless you have a baby in a pram.

The shower takes some getting used to .... the hot water emerges at leisure! However, overall cleanliness levels in the loos and the rooms are really good.

The leisure room with carom, TT, Playstation, chess, etc. was great to keep kids occupied. It was big enough that even with a full hotel, there was always capacity there.

Bottomline: I'm going back one day!

Room Tip: Ask for Rooms from 201-206 or 301-306 for the best views.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, August 26, 2013
Dear Guest,


Greetings from Shervani Hilltop Nainital.

Thanks for your review on tripadvisor.com.

Looking forward to host you soon.


Thanks & regards


Gopal Datt Suyal
General Manager
Shervani Hilltop Nainital
05942-233800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Noida, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2013

We were 4 families with small kids and had a wonderful experience at Shervani hilltop , rooms were good and very private (only downside was too many steps to reach there) but we overlooked that due to privacy that we were getting as a group to talk loud without anybody getting disturbed , we even had our own private garden.
Food was good both in terms of taste and spread , little bit of queue for omelette during breakfast but manageable.
Waiters were very helpful and served with smile throughout.
Kids play area helped us manage the kids in a confined and safe facility and they loved it .

Must stay property in Nainital.

Special thanks to Mr. Naval for making the entire experience memorable right from the booking to check out.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, August 23, 2013
Dear Sir,


Greetings from Shervani Hilltop Nainital.

The entire team at the Hotel is thrilled to have such a kind review from you.
It is heartening to know when the efforts that the team makes are appreciated by the Guest.

I thank you for having taken the time to write about your experience with us.


Thanks & Regards


Gopal Datt Suyal
Team Leader
Team Shervani Hilltop Nainital
05942-233800
nainital@shervanihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2013

We celebrated my brother's wedding at Shervani Hilltop, Nainital, in April 2013.

Both families are from Delhi, and had agreed to organize the wedding in Nainital, away from the maddening traffic, long commutes and heat of Delhi. We and some of our friends and family had stayed before at Shervani, and since the hotel was closest to our requirements in terms of rooms and facilities, we settled for the place.
In retrospect, it turned out to be a very good decision.

We stayed for four days, and had booked all the thirty rooms for about 2 days in the middle with around half the rooms for the first and the last days. All the meals were served in the hotel, and our guests really enjoyed the varied spread during the entire stay. The food at the hotel is all cooked in house and their bakery presentations are something to die for. Breakfast in the mornings under the sun and shade of the outdoors was the most enjoyable meal for almost everyone.

On the Cocktail Night the barbecue was awesome and the live singer added much to everyone’s entertainment with old Hindi numbers and some English ones as well. Arrangements for the Sangeet had to be shifted indoors, because of an unexpected hail storm in the afternoon, but the guests enjoyed every bit of the evening. The wedding night was magical with the splendor of lights on the trees, a dark star-spangled sky and the cool, brisk air of the evening. The warmth of the bonfires, the taste of local Kumaoni cuisine and Choliya music added more charm to the celebrations.

The staff and management of Shervani Hilltop exceeded expectations on all counts.
The rooms were well appointed and very comfortable, with efficient housekeeping.
On the service front, not once did any staff member of Shervani refuse any guest request. They always ensured that even if it was not their job, somebody else came and serviced the request.
Small things like the ironing rates were very reasonable, much lower than what we had expected, and so nobody had to think twice about such things.

The kids made full use of the well maintained games room, toddler's area, and well kept lawns. And the guests also made use of the regular shuttle service between the hotel and the Mall road.

Shervani helped the families coordinate all wedding arrangements for the jai-mal stage, the mandap, dance floor, et al.

All in all, it was the perfect wedding destination and we would highly recommend Shervani Hilltop for their hospitality, professionalism, and attention to detail.

Harshita & Gautam Gupta

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, August 20, 2013
Dear Sir,


Greetings from Shervani Hilltop Nainital.

The entire team at the Hotel is thrilled to have such a kind review from you.
It is heartening to know when the efforts that the team makes are appreciated by the Guest.

I thank you for having taken the time to write about your experience with us.


Thanks & Regards


Gopal Datt Suyal
Team Leader
Team Shervani Hilltop Nainital
05942-233800
nainital@shervanihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 13, 2013

Excellent Food. Class hospitality. Having best man-resource. If you want to open Hotel business just visit and stay and learn how to run a hospitality business.

Reminder: Few blocks needed renovation as soon as possible.

Room Tip: Try to get your rooms in new blocks
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shervani H, General Manager at Shervani Hilltop, responded to this review, August 20, 2013
Dear Guest,


Greetings from Shervani Hilltop Nainital.

The entire team at the Hotel is thrilled to have such a kind review from you.
It is heartening to know when the efforts that the team makes are appreciated by the Guest.

I thank you for having taken the time to write about your experience with us.


Thanks & Regards


Gopal Datt Suyal
Team Leader
Team Shervani Hilltop Nainital
05942-233800
nainital@shervanihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shervani Hilltop

Address: Mallital Hilltop, Nainital 263001, India
Location: India > Uttarakhand > Nainital
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#1 Business Hotel in Nainital
#2 Top resorts Hotel in Nainital
#2 Spa Hotel in Nainital
#2 Family Hotel in Nainital
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shervani Hilltop 3.5*
Number of rooms: 47
Official Description (provided by the hotel):
Shervani Hill Top has been recently renovated, and upgraded into a 47 rooms garden resort spread over 3 acres having the most beautiful terrace garden and lawns in Nainital. Rooms are spread out in the form of cottages, each cottage having 8-10 rooms with a veranda where the guest can sit out and enjoy the beautiful hills all around. Shervani Hill Top is 2 kms away from the Mall Road, well-located, yet away from the maddening crowd. ... more   less 
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Also Known As:
Shervani Hilltop Hotel Nainital

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