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“Saurashtra Hospitality” 4 of 5 stars
Review of The Fern Residency, Rajkot

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The Fern Residency, Rajkot
3.5 of 5 Hotel   |   Deluxe Cinema Chowk, Kuvadva Road, Rajkot 360003, India   |  
Hotel amenities
Ranked #1 of 36 Hotels in Rajkot
Certificate of Excellence 2014
Mumbai (Bombay), India
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Saurashtra Hospitality”
4 of 5 stars Reviewed March 2, 2014

Statyed there in the last week on business. Nice property and nice location. Rooms are cosy and well maintained. Felt very comfortable. Room temperature size perfect. Large size TV. Well stocked fridge. Matress not too soft or not too hard. Unlike the 3X2 bathrooms in most of the hotels bath room of right size.Well stocked with good quality toiletries.

Had breakfast. Big disappointment

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, April 14, 2014
Dear Guest ,

Thank you for sharing your valuable comments and feedback.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you. We thank you for your detailed feedback on the ambiance of the hotel.

We are disheartened to learn that you faced an unpleasant situation and we deeply regret the inconvenience caused. Please be certain that on your next visit you will receive nothing but the best service and amenities from us.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    69
    38
    12
    4
    3
See reviews for
30
11
3
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 16, 2014

It is good to see such hotels in smaller cities. Centrally located - close to the airport. Rooms are well furnished. They have Biotique toiletories in their bathrooms. Only, the bathrooms get flooded when you take a bath - so if 2 people are staying, one has to wait for the water to get drained.

Restaurant was good - had a range of breakfast which is complementary.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, April 14, 2014
Dear Guest,

Greetings from The Fern Residency Rajkot..!!!

Thank you for sparing time and posting your review of our hotel.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bangalore
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 29, 2014

Even though we stayed for a night, we were happy to have selected this lovely hotel. Neat, well kept , with a well spread out tasty food & helpful staff , there is hardly anything to complain about. All in all we had a very pleasent stay.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, February 3, 2014
Dear Guest,
Greetings from The Fern Residency Rajkot….!!!!

It is indeed a pleasure to read your review.

I am happy to note that you had a pleasant stay with us and the services extended by my team were to your satisfaction. We thank you for your detailed feedback on the ambiance and service of the hotel.

Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits.

My team and I look forward to welcoming you at The Fern Residency, Rajkot.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Top Contributor
64 reviews 64 reviews
60 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 27, 2014

Absolutely Recommended place to stay in Rajkot. This is the most relaxing hotel in Rajkot and cones at great value for money. I stayed here with my family during January, 2014. Very modern with all modern amenities it provides a very comfortable stay. The rooms are very spacious, nicely laid out. Bathroom is very nice, good shower area. Staff is really excellent and helpful. We had an early morning flt., so they provided packed breakfast. The hoolywood style temed restaurant at rooftop is very nice and offers good and tasty food. Not far from airport, it offers a nice ambience, though a little chaotic outside in terms of traffic, but perfect inside.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, February 3, 2014
Dear Guest,

Allow us to thank you for taking time to write your valuable feedback and also for patronizing our hotel. It was indeed our pleasure to have you at our hotel and look forward for many more such stays in the near future.

We will share your comments with the concerned team members, which will further boost their confidence in delivering par excellence services.

At Fern Residency, Rajkot we strive to ensure that every guest has a wonderful memory to carry back, our token of appreciation.

Once again, thank you for your support.


Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2014 via mobile

Stay was comfortable nd food was awesome. Staff was friendly nd had a homely experience. Will definitely recommend to others nd visit again. Have also asked my company to do a corporate tie up for future business relation nd my co workers can also have a good experience like mine.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, February 3, 2014
Dear Guest,

Greetings from The Fern Residency Rajkot..!!!

Thank you for sparing time and posting your review of our hotel.

I am delighted to note that you had an enjoyable stay and it was a pleasure to have been of service to you.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits


Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 11, 2014

After reading the reviews , booked for two nights . Its located in such a chaotic part of the city. The checkin was fine. The room is well appointed , but once I opened the curtains got a full view of a building under construction. And then the noise disturbed me during the day and the night too.
The food is just awful .
In the dal makhnni got a load of black stones and the paneeer butter masala with ice cold paneeer .

Well finished work in rajot so cut short my stay by a day and decided to leave early in the morning . Requested the reception to pack a few cheese sandwiches , no response. And then in the morning no HOT WATER for a bath.

Fern poor show.

Stayed January 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, February 3, 2014
Dear Guest

Greetings from The Fern Res

Thank you for sharing your valuable comments and feedback.

We are disheartened to learn that you faced an unpleasant situation and we deeply regret the inconvenience caused. Please be certain that on your next visit you will receive nothing but the best service and amenities from us.

We thank you for raising the concern and request you to please be rest assured that I will personally look into the same at priority so that our guests do not face a similar situation in the future. We thank you for sharing your feedback and hope to have the pleasure of serving you again and restoring your confidence in the hospitality of Sheraton


Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2013

The hospitality and ambience of hotel excellent. Rooms are rich in appearance. The restaurant is excellently arranged with dine. The menu is multi cousin with Kathiawadi tadka. Its pure veg. The attitude and behaviour of staff well mannered. The surrounding area outside hotel appears to be non toletable and approach becomes clumsy as it is on main road coupled with pollution

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THEFERNRESIDENCYRAJK, General Manager at The Fern Residency, Rajkot, responded to this review, January 13, 2014
Dear Guest,

At the outset, I would like to thank you for giving us the opportunity of hosting you during your recent visit to Rajkot.

I am happy to know that you enjoyed your stay with us. At The Fern Residency, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Encouraging words from valuable patrons like you motivate us improve ourselves and exceed expectations.

My team and I look forward to welcoming you at The Fern Residency, Rajkot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fern Residency, Rajkot

Address: Deluxe Cinema Chowk, Kuvadva Road, Rajkot 360003, India
Location: India > Gujarat > Rajkot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 36 Hotels in Rajkot
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Fern Residency, Rajkot 3.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Fern Residency, Rajkot has 69 contemporary rooms and suites where luxury and comfort go hand-in-hand with superior service standards. It is Rajkot’s premier hotel with large indoor conference facilities, The Fern Club Lounge, spa services, high speed internet, three restaurants and a host of facilities suited for efficient business travel. ... more   less 
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