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“Quite a pleasant surprise” 5 of 5 stars
Review of Platinum Hotel

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Platinum Hotel
4.0 of 5 Hotel   |   Jawahar Road, Opp. Jubilee Garden, Rajkot 360001, India   |  
Hotel amenities
Ranked #11 of 36 Hotels in Rajkot
Certificate of Excellence 2014
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Quite a pleasant surprise”
5 of 5 stars Reviewed March 24, 2014

We stayed here for one night. We were looking for a hotel near the airport as we had a 6:45 am flight. The hotel came with decent reviews and I am glad to say that it was all justified. We got a good deal through Makemytrip with 20% off on tariff and free airport transfer.
The check-in/check-out process was quite smooth. The front desk staff is quite helpful and offered to give us a wake up call as we had an early morning flight. The bills were kept ready in the morning and we were done in 5 minutes.
The rooms are very well designed and have all modern basic amenities. The bathrooms are clean and well stocked with the usual toiletries. The shower cubicles are specially worth mentioning.
We ordered Chinese food through room service. The food was delicious and we really recommend the Paneer Chilly and Tom Yum soup. My parents had stayed in the same hotel a few days later and had enjoyed the complimentary breakfast. The selection is quite good and the Dosa counter churned out some excellent crisp dosas.
I am giving the hotel five stars and I was pleasantly surprised by the overall quality of the hotel and the food. I would recommend the hotel to anyone who is looking for a quiet stay at a reasonably priced hotel.

Room Tip: All rooms are good. No major views from the room, so choose any.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
    36
    44
    12
    3
    3
See reviews for
31
8
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Luton, United Kingdom
1 review
4 of 5 stars Reviewed March 22, 2014

I stayed here for 8 days and I had a very pleasant stay. The hotel is in a good location and close to all the amenities. The staff at the reception desk do struggle to speak in English with you, and can be a little moody but overall fast service. The room is very clean and modern and if you have an issue with the room, room service is very quick to solve the problem. Overall a great hotel with excellent prices and definitely would stay there again in the future.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
4 of 5 stars Reviewed March 22, 2014

Good location, away form the noise. Very clean, very well equipped with excellent, helpful staff. A must experience. A five star from me. The restaurant, good value for their super meals. Veg though. Fully recommend for those visiting Rajkot.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fom_rajkot, General Manager at Platinum Hotel, responded to this review, December 2, 2014
Bonjour Valued Guest,

Thank you for choosing Platinum Hotel RAJKOT as your accommodation choice during your visit to Rajkot and for posting your feedback through TripAdvisor.

It is always a pleasure to receive positive feedback and we are delighted to read your gracious compliments on the hotel and the warm and friendly service of our staff.

We look forward to the opportunity of welcoming you again to the Platinum Hotel RAJKOT in the very near future.

Sincèrement,

Birju Pandit
General Manager
Platinum Hotels ( Rajkot )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 13, 2014

We stayed here for one night on our way back from Gir Forest. It appears to be a new property or recently refurbished. The rooms are decent,well decorated,with modern amenities.However,our room suffered from inadequate sound proofing. In fact,we find this as a major problem in many Indian hotels,especially in small towns.
The hotel is right on a busy street. Continuous traffic noise came straight in to the room. We were on the first floor and we could clearly hear the proceedings of a conference held on the ground floor. Worse,in the night we could also hear TV next door !!!
Considerable amount of money is required to build and run a good hotel. Why not spend a small additional amount to minimise the sound in the rooms ,if not eliminate, by proper sound proofing. Simple techniques like using thick sandwitch glasses,relocating hotel facilities can be easily deployed. Otherwise,why shall a guest spend his hard earned money to buy noise ?
The staff is friendly and helpful. The restaurant is nice. Most of the shopping area of Rajkot is nearby.The hotel arranges for free pick up & drop for the guests,very helpful.
For one night,may be just about OK.

Room Tip: Avoid road side rooms
See more room tips
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this review, March 18, 2014
Bonjour Valued Guest,

Thank you for choosing to stay at the Platinum Hotel RAJKOT and for taking the time to share your comments with us.

It is with regret that we note the guestroom did not meet your expectations. Your comments have certainly raised many areas of concern that need to be addressed. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves.

I hope we will have the pleasure of welcoming you again soon to the Platinum Hotel Rajkot .In the meantime, should you wish to further highlight any areas of improvement, please feel free to contact us on rajkot@platinumhotels.in

Sincèrement,

Sadhukha Rajesh
Platinum Hotels - RAJKOT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2014

Stayed for a few nights here. The rooms were big, modern and staff friendly. The location is great, 10 mins from airport.

The restaurant was also good for lunch, safe food with no issues. (coming from a Westerner - we are cautious )

They also arranged transport for us when needed and kept the room nice and tidy.

The only problem we encountered was a power outage here and there, but that is common in Rajkot I believe and it only lasted a minute or two each time.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this review, March 18, 2014
Bonjour Valued Guest,

Thank you for choosing Platinum Hotel RAJKOT as your accommodation choice during your recent visit to Rajkot and for posting your feedback through TripAdvisor.

It is always a pleasure to receive positive feedback and we are delighted to read your gracious compliments on the hotel and the warm and friendly service of our staff.

We look forward to the opportunity of welcoming you again to the Platinum Hotel RAJKOT in the very near future.

Sincèrement,

Sadhukha Rajesh
Platinum Hotels ( Rajkot / Ahmedabad)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 21, 2014

had a wonderful experience nice and clean rooms nice ambience calm surrounding. Most important in a very attractive budget. highly recommended for all purposes business as well as family or personal visits.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this review, March 4, 2014
Bonjour Valued Guest,

It was a pleasure having you stay at Platinum Hotel RAJKOT and we thank you for sharing your feedback through TripAdvisor.

My team and I are very pleased to read your positive comments in praise of the property and the service provided by our staff.

It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

Sincèrement,

Sadhukha Rajesh
Platinum Hotels – (Rajkot & Ahmedabad)
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Bangalore
Top Contributor
57 reviews 57 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 5, 2014

Nice neat place in the heart of Rajkot, rooms are of a good size, decent toilet and friendly staff. Ideal place to stay when on a short business trip. Good banquette hall. the food is also quite good if you like vegetarian

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RajeshSadhukha, Public Relations Manager at Platinum Hotel, responded to this review, February 12, 2014
Bonjour Valued Guest,

It was a pleasure having you stay at Platinum Hotel RAJKOT and we thank you for sharing your feedback through TripAdvisor.

My team and I are very pleased to read your positive comments in praise of the property and the service provided by our staff.

It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

Sincèrement,

Sadhukha Rajesh
Platinum Hotels – (Rajkot & Ahmedabad)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Platinum Hotel

Address: Jawahar Road, Opp. Jubilee Garden, Rajkot 360001, India
Location: India > Gujarat > Rajkot
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 36 Hotels in Rajkot
Price Range (Based on Average Rates): $
Hotel Class:4 star — Platinum Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
Enter our impressively spacious and elegantly furnished rooms to experience comfort in all new way. Platinum Hotel welcomes you with a basket of dry fruits and a heavily stocked soft mini bar. Also, while you are busy in responding to your mails through wireless internet in hotel accommodation, our staff serves you with delicious morning breakfast. Situated 650 metres from Rajkot Railway Station, Platinum offers conference and banqueting halls, a fitness centre and complimentary Wi-Fi access. It also provides 24-hour doctor-on-call and concierge services. Urban Spoon serves pure vegetarian Indian, Chinese and Continental delights. 24-hour in-room dining is possible. Fitted with wooden flooring, contemporary air-conditioned rooms feature a flat-screen TV with cable channels and a personal safe. Tea/coffee making amenities and a minibar are included. The en-suite bathroom comes with hot/cold bath and shower facilities. The hotel is 1.2 km from Rajkot Race Course and 2 km from the Rajkot Bus Stand. Rajkot Domestic Airport is 3 km away.Platinum operates a round-the-clock reception. It offers luggage storage, tour arrangements and currency exchange services, along with an express laundry service. Free private parking spaces are available. ... more   less 
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