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“Very Warm Family Hotel in Menorca” 4 of 5 stars
Review of Royal Son Bou Family Club

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Royal Son Bou Family Club
4.0 of 5 Hotel   |   Playa Son Bou s/n, 07730 Son Bou, Alaior, Minorca, Spain   |  
Hotel amenities
Ranked #1 of 7 Hotels in Son Bou
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Very Warm Family Hotel in Menorca”
4 of 5 stars Reviewed November 8, 2013

This well maintained family hotel in Menorca has got all a family would need onto make a family holiday special. Staff is great and always helpful, beach is amazing particularly for kids and it's just all about family, this is a place where it's difficult to end of being disappointed!
Really hope they continue to manage the infrastructure in the way they do because it is very good and it's good value for money.
James

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tumeu J, Director General at Royal Son Bou Family Club, responded to this review, November 11, 2013
Dear James,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel.


We hope to see you and your family again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
    350
    146
    28
    4
    3
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455
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Leverkusen, Germany
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2013

It was our fifth stay at Royal Son Bou! I love it! All things are perfect! Many good reviews speaks for themselves. I will come back next year! The room was excellent clean. Very friendly staff. Veried Food in the Restaurant.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, October 18, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed again your holiday at our hotel. Thank you so much for great valoration! :-)

Sincerely, thank you for your confidence and support!

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wondelgem, Oost-Vlaanderen, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013

It was our second time at Royal Son Bou! It must say something if we came back!
It was great again. When the children are happy, parents are to!
Maybe 1 hint to the manager, you chould have an animator who talks dutch. There are so many Belgium people and Netherlands people, it would be a good idea.
Thanks for the great time we had!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, October 11, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday again at our hotel.

Regarding your comment about Dutch speaking at Kikoland, we would like to apologize for the inconvenience this may caused you during your holidays. We do take note about your suggetion. In this way, you help us to improve our service. Thank you!

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 2, 2013

Overall, a good trip. The entertainment, activities & care for children is very good. We used Kikoland a few times for few hours each time, which meant mummy & daddy could have a small holiday too.
Hotel is close to beach, and 30 mins from airport. Beach is nice. We had a sea view room, but the view was partially looking at the hotel in front, but ok.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, October 5, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It is great your children had fun at Kikoland and you and your wife could relax and enjoy also your holiday.


Kiko, Cuqui & Hooky send a big hug to your kids! :-)

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 1, 2013

We have just arrived home from this hotel and I can honestly say it was perfect for us. Beautiful sea view from apartment, lovely food on all inclusive, very clean and all staff very friendly especially the ones in the restaurant, one even fed my son and got him to eat his lunch when he was been naughty. All facilities are great and ideal if u have young children ( ours is 2 and a half). I personally would love to return here. Definately recommended.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, October 5, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. Thank you for the good valoration of the apartment, food, cleanness and staff.

It is so nice the experience you tell us about the waitress. We are very proud! Our staff will be very happy to know about your review. :-)

Kiko, Cuqui & Hooky send a big hug to your child!

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2013

We requested a quiet a room but were given the noisiest room in the complex and had very little sleep thanks to the constant noise of the hotel air conditioning plant on the roof next to us. A nightmare with two young children. For this reason shall not be returning as cannot risk being put in the same room or block of rooms again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, September 30, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very sorry for your comment about the noise. We would like to apologize for the inconvenience this may caused you during your holidays. However, we are wondering if you asked at the reception for an apartment change, beauase it could have been a possible solution.

In order to know more about your experience, we ask you to send us an email to rrpp@royalsonbou.com. On this way, we will try to explain you exactely the reasons and at the same time you could help us to improve our services.

Sincerely, sorry for the inconvenience. We always try to do our best.
We kindly ask for your understanding.

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 27, 2013

We signed up for this as grandparents so we can't blame anybody else ! But it is just as you'd expect,full of kids and noise.
Like most people I would criticise the food for being formulaic and lacking in variety but apart from that - I thought it was great ! The staff are brilliant and I wish I'd got all the names of the ones I found really friendly and helpful.However I can mention the wonderful Gloria in the bar.Wished she worked in my local !

Room Tip: Upper rooms are quieter and more private and, in our case, we had a view of the pool.The downside is...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, September 30, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel.

Regarding your comment about the number of children, we may remind you we are a family club. That is the reason why there are a lot of children. However, we would like to apologize if you were not so confortable as you expected. We kindly ask for your understanding.

We take note of your comment about the food variaty. With your suggestions you help us to improve. Thank you!

We would like to thank you for you great valoration about our staff. They will be very happy to know about your review. Specially, Gloria. :-) Sincerely, thank you so much.

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Son Bou Family Club

Address: Playa Son Bou s/n, 07730 Son Bou, Alaior, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Alaior > Son Bou
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Son Bou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Son Bou Family Club 4*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the Royal Son Bou Family Club, we are fully focused and conceived for families with children. Our motto is: the perfect holidays for and with children. It means that we offer active, amusing and entertaining holidays, knowing this is the way to assure to all members of the family that they can fully enjoy their holidays in Menorca. ... more   less 
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Also Known As:
Royal Son Bou Family Club Hotel Son Bou
Royal Son Bou Alaior
Royal Son Bou Family Club Minorca

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