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“Highly recommended for families” 5 of 5 stars
Review of Royal Son Bou Family Club

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Royal Son Bou Family Club
4.0 of 5 Hotel   |   Playa Son Bou s/n, 07730 Son Bou, Alaior, Minorca, Spain   |  
Hotel amenities
Ranked #1 of 7 Hotels in Son Bou
Mahon, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Highly recommended for families”
5 of 5 stars Reviewed July 12, 2013

Super 4 star hotel with lovely spacious apartment. Two fab buffet style restaurants both serving excellent food. On our first night we were too late for dinner so they had put a picnic style meal ready for us which was greatly appreciated after a long journey.
Two pools, 1 for little ones and the other large pool for everyone which is very big.
All staff very helpful and polite at all times.
Wifi good.
Kids club for all ages. Ours dipped in and out depending on what was on. Evening entertainment very good for whole family.
Beach a very short way along a private path from the hotel - perfect.
The ONLY moan was the mattress which was very hard. We asked after the first night for a change and toppers were put on the beds. This did help but still not fantastic.
Highly recommend for families.

Room Tip: Sea view good. First or second floor better as people can't walk by your balcony (only 3 floors...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 13, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It's great you liked your apartment, the food, Kikoland, both pools... and our staff! The whole staff will be very happy to know about your review.

We appreciate also you value the dinner we prepared for the your late arrival. Thank you! ;-)

We take note about your mattress comment. In this way, you help us to improve. Thank you!

Finally, we would like to thank you again for the nice recommendation!

We hope to seeing you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Lebbeke, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2013

We stayed for 12 days at the end of June, beginning July and immediately decided to go back next year again. This hotel is a paradise for kids. My daughter is 2, she loved the place. Kikoland is perfect, we rushed there every morning right after breakfast. Kiko is the star of the hotel, my daughter was crazy about it.The pools are really nice and clean, although the big pool is a little cold. The beach is just a few minutes walk through a tunnel. There is great animation, especially for the younger kids. The playground is also nice and safe, great place to play. The apartmans are nice. We stayed in block A, in a renovated apartment. Next year we would like to try out a bigger, 2 bedroom apartment. They are located in block D, which is more quiet. Blocks A, B and C are a little noisy in the evenings. Food is pretty good, I think we gained a little weight for sure:-) Everyone is really friendly, even the waiters recognized our daughter after a few days and greeted her on her name wherever we met them. Only negative thing I can say is the noise in the evening.

Room Tip: Blocks D, E, F and G are better if you want to avoid too much noise in the evening (show is over at...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 12, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It 's great to read things than "we immediately decided to go back next year again". We are also very happy to know you daughter enjoyed so much Kikoland and you like our food. Thank you! :-)

We would like to inform you that the childreen's pool is heated with solar energy according to our environmental philosophy. That is the reason why the water is warmer than normal, but it depends on the sun intensity.

About your comment about the noise we take note. In this way, you help us to improve. Thank you!

We hope to seeing you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridlington, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2013

We chose this because of the short transfer times as we were travelling with two small children. We were a little apprehensive as it wasn't in any of the brochures in our travel agents but there was no need to worry at all. This was a brilliant hotel for families. 2 great pools, one specifically for children with slide and heated. Lovely apartments , we were lucky enough to be upgraded. Lovely decor and well equipped. Lovely food, plenty of choice. SO close to a lovely sandy beach with clear seas. Lovely quiet area, beautiful scenery. Children loved the Thomas train which tours the resort. Excellent supermarket nearby too for essentials and fresh bread or snacks.
Very few English guests, predominantly German, so our children couldn't chat or really play with many other children. Kikoland was very well resourced and equipped for children to play.
Just watch the showers, ours didn't hold its temperature and fluctuated from cold to burning!

Room Tip: We asked for a quiet room and it was perfect. D block. Near to a restaurant too for meals and close...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 7, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It 's great to know you value our hotel as "a brilliant hotel for families". Thank you also for the compliments about the pools, your apartment, the quality & variaty of the food and the Son Bou surroundings.

We take note of your comment about the shower warter temperature. In this way, you help us to improve our services. In order to check it, we have taken note also of the block you lived (Block D).

We hope to seeing you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nieuw Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 5, 2013

We visited for a week in June, and I’m still sorry to have left. My kids (1 & 4) really loved the place, and I’m now quite familiar with most Spanish Mini disco favourites…especially Veo Veo. The new rooms were OK, the beds were reasonable but be prepared to do some pram carrying as there are stairs to negotiate.

The entertainment was the best I’ve seen in a hotel, as well as the organisation. Everything is there for children. Wasn’t bad for dads too as I played football most days, in true English style the last game was lost to the Germans on penalties.

Outside the hotel there isn’t much, a handful of bars and restaurants but nothing I could recommend. There was one Bhudda bar that was OK for a relax. The food in the restaurant was also pretty impressive for mass catering. The pasta station was also excellent for a fresh cooked plate-I went back for seconds one night which I later regretted! Eyes bigger than my belly I suppose. The beach was quiet, quiet unspoiled and quite green.

I would book with confidence-they do everything right I’d say in relation to the price. I found HB far better value than AI-you’d really have to hammer the drinks to make it worth your while.

Room Tip: We stayed in G-1st floor-rooms were refurbished. Sunny balcony and next to the entertainment which s...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 7, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It is very nice to read things like "I’m still sorry to have left". Thank you! ;-)

It is a pleasure to know you liked your apartment. We take note of your suggestion about some mechanism to carry the prams. In this way, you help us to improve our service.

We are very thankful for valuing our entretainiment and the food so good. It is also great to know you liked our beach. However, we take note of your comment about Son Bou surrondings. As you say, one of the best bars in Son Bou is Buda Louge. We know the owner. He will be very happy to know about your review ;-)

We would like to thank you also for the title of your review " Book with confidence". Thank you so much for your support! :-)

We hope to seeing you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

Iv just recently got back from staying at royal son bou hotel with my partner and two kids aged 4 and 5.
This hotel is all about the kids and kikoland is amazing as all we got was"can we go to kikoland" everyday!. This is very good for the adults because you can get a break from the kids from 9:30-12:30 and 3pm till 5:30 leaving adults to do what they want secure in the knowledge that the kids are safe and happy doing lots of different activities.
The hotel is very clean and well kept,think it has had a recent refurb and the rooms look nice and tasteful.
We specifically asked for a sea view and to be on the top floor,we didnt get either of them requests as per our booking so be prepared to not get what u requested!!. The hotel was full so they couldnt have moved us anyway! We was given a ground floor apartment and it was terribly noisy!!!!! Dont think they know what sound proofing is!!!. When i did eventually complain about the noise i feel nothing was done. I phoned reception at 2 in the morning complaining of noise from the apartment above. I got a prompt response from reception and one of the reception staff came round who told me they would log it in the complaints book but did absolutely nothing else so i had to indure another night of hardly any sleep!!.
The beds are rock hard and the worst BY FAR! i have ever slept on,all four of us where exhausted when we returned home which u shouldnt expect from a holiday. My parner joked of sleeping on a lie low they were that bad!,the beds and lack of sleep ruined our holiday.
Food was pretty good,no complaints there although a tad bit repetitive.
The hotel is not 100 metres to the beach!
We would not return to that hotel!!!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 5, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know that your kids enjoyed so much Kikoland and you and your wife felt secure about leaving your kids at Kikoland. Thank you much for your compliment about the cleanliness and the food.

Regarding your comment about your apartment request, we would like to inform you that unfortunately we did not get any of your requests. Furthermore, the apartment type you booked (Hooky Royal) is an refurbished apartment with pool view. In exchange, the apartments with sea view are not refurbished.

We would like also to apologize for the noisy. As you said, you called the Reception and the reception team talked the family was living above yours to ask for being more silent. However, it is difficult to check if they are being silent every time.

Sincerely, we are very sorry about the inconvenience with the beds. In order to make your sleep more comfortable, we changed the mattress for a softer one under your consent. On this point we kindly ask for your understanding.

In spite of the inconveniences, it would be a pleasure to be able to see you and your family again.

Kiko, Cuqui and Hooky send a big hug to your girl and boy! :-)


Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 1, 2013

We've just returned from a lovely holiday at Royal Son Bou and were all very sad to leave. We went with our 2 kids, aged 4 and 2 and they had the time of their lives.

Service - absolutely wonderful. I have stayed at many 5 star hotels that could learn a lot from the quality and sincerity of the staff at Royal Son Bou. My husband and I marvelled at how the hotel could have recruited and retained such a brilliant team of service personnel. A special thank you to Mauricio and Gemma from the Kikoland team as they took special care of my son.

Apartment - we were upgraded on arrival to a 2 bedroom apartment in Block E, overlooking the pool. THANK YOU ROYAL SON BOU! It was a lovely apartment with loads of space and high quality furnishings. We made friends with someone staying in a 1 bed as well and it looked great too. Must congratulate the cleaners who got the room cleaner than anywhere else I've stayed.

Food - good quality and lots of variety. Only downside is I now have a few extra pounds to lose! We were half board and that turned out to be the best option because the sum total of what we spent on lunches and drinks (we didn't scrimp) was around half the cost of the upgrade to all inclusive. Maybe this is something the hotel need to look at if they want to encourage more guests to go all inclusive.

Kikoland - great activities for the kids and plenty to keep them entertained for our 10 day stay. What was really special though was the staff who were very friendly, caring and hard-working.

Entertainment - really fun and lots of variety. Kids stayed up till 10 every night and had a blast. Service from the bar staff was superb and we were amazed at how efficient they were.

We would definitely consider returning to the hotel next year and would recommend it to anyone travelling with young kids.

Room Tip: 2 bed apartments are very spacious indeed
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, July 3, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel.

Thank you so much for valuing our staff so good comparing us with a 5* hotel staff. The will be very happy to know about your great review. I will personaly thank Mauricio & Gemma for their job in name of you! ;-)

We also are very happy to know you liked your apartment and its cleanness and you value so good the quality and variaty of our food. Thank you so much!

We take note about your AI Upgrade price suggestion. In this way, you help us to improve our service.

Thank you for your recommendation! :-)

We hope to seeing you and your family again.


Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandbach, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

Just come back from a weeks stay at Royal Son Bou, and couldn't have wished for a better holiday. It provided a fantastic holiday for my husband and I, and our 3 year old daughter. We chose this Resort/Hotel because of the trip advisor ratings and comments, but also because the Resort of Son Bou, is so close to the airport reducing transfer tantrums from the kids!
We had a 3rd Floor, sea view room which was fantastic, as when our little one had her afternoon nap, we had the sun on the balcony. It was also very quiet. Our room and all communal areas were spotless and well maintained. The pools were excellent with the childs pool being heated. All staff were extremely friendly and helpful.
We sampled both restaurants and found both to be of excellent standard, however there is more choice in the Es Prat restaurant situated in the main hotel. The variety and choice on offer was superb, both at breakfast and evening meal.
Kikoland and the child entertainment was brilliant for our 3 year old, as was the evening entertainment for both children and adults.
The only downside was that we did not venture far out of the complex, due to the extensive entertainment program on offer, so next time would probably book for longer than 7 days, so we can hire a car and venture out!
We will definitely be looking to revisit Royal Son Bou next year.
Excellent choice

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, June 24, 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writting a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It's also great to know you felt good in your apartment and you found our restaurants, Kikoland and our staff excellent. They will be very happy to know about your review.

As you say, it is a very good option to hire a car in order to discover the fantastic island of Minorca! It is strongly recommended ;-)


We hope to seeing you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Royal Son Bou Family Club

Address: Playa Son Bou s/n, 07730 Son Bou, Alaior, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Alaior > Son Bou
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Son Bou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Son Bou Family Club 4*
Number of rooms: 252
Official Description (provided by the hotel):
Welcome to the Royal Son Bou Family Club, we are fully focused and conceived for families with children. Our motto is: the perfect holidays for and with children. It means that we offer active, amusing and entertaining holidays, knowing this is the way to assure to all members of the family that they can fully enjoy their holidays in Menorca. ... more   less 
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Also Known As:
Royal Son Bou Family Club Hotel Son Bou
Royal Son Bou Alaior
Royal Son Bou Family Club Minorca

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