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“Relaxing and Friendly Hotel.” 5 of 5 stars
Review of Contessa Hotel

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Contessa Hotel
3.0 of 5 Hotel   |   Argassi 29100, Greece   |  
Hotel amenities
Ranked #2 of 30 Hotels in Argassi
Certificate of Excellence 2014
Vale of Glamoran
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Relaxing and Friendly Hotel.”
5 of 5 stars Reviewed June 17, 2013

Just returned from a most relaxing holiday. The Contessa Hotel welcomed us as soon as we arrived, with friendly and helpful staff. Demy was on reception when we arrived, she gave us a choice of rooms.
The rooms were very clean,the bathroom was tiled very nicely with a modern decor. The rooms were cleaned everyday and the bedlinen was changed 3 times in the week we stayed.
Gina, the owner, worked long hours everyday with her daughter and wonderful staff, so guest's enjoyed their holiday.
Thankyou to Marius & Mariangela who always had a smile and nothing was too much trouble.
We would certainly recommend this hotel and would like to re-visit in the future.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 29, 2013
Dear Lisa,

Let me first apologize for not being able to respond to you language.

I am really sorry that we did not manage to meet your expectations. I do sincerely apologize for all the inconvenience the dogs have caused. I understand that you are on vacation and you want your peace and quite. The dog that you are refering to is a stray dog that we have recently found and hosting until we could give it to a foster familly. We are really sensitive on the matter of pets and thus every time we see that we can help, since society is not, we are making an effort to help those poor animals. Irrespective of this however we will not keep them in the hotel if they are causing discomfort to our guests. It will be very helpful for us if we could be aware of the problem. If for example we knew that it was disrupting your sleep we would have taken the dog from the hotel. The other guests found it very sweet and they were truly engaged in its care by taking it out for walks and feeding it. We thought that it was the "mascot" of the hotel. I really wish you had informed us so we could take some action.

Regarding the internet i must inform you that if you could not connect on that time it was a problem with the network service in the area and unfortunately not something that we could do. We havent received this kind of complaint before. If we were aware we would gladly return the money back. This is why the reception is 24 hours so we can always and at any time cater your needs.

Again I do apologize. I really wish you have informed us so we can make your stay more pleasant.

Thank you for taking the time to write your review. You feedback is always important to us so we can improve our services.

Best Regards
Kladi A.
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356 reviews from our community

Traveler rating
    248
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Bucharest, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

We spent two vacations here in August 2011 and 2012 and it was great.
The hotel is very clean and well maintained. Rooms are simple but very comfortable. The pool is perfect to spend an afternoon after a full day of traveling on the island.
The employees are extremely friendly. Angela and her team are great :)
After the first holiday I came here with a large group of friends who were excited.
I would always return here, even in 2013 :)

Room Tip: choose the upstairs rooms
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 23, 2013
Dear Andree,

Thank you for taking the time to comment on us. It give us great pleasure to know that we made your vacations comfortable and relaxing.

I will pass your kind comments regarding friendliness and promptness to all the staff and especially to angela.

We hope to see you again really soon at out hotel.

Have a great summer and dont forget us!

Best Regards

Kladi A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

A fantastic week in Zante staying at The Contessa Hotel.
Such an accommodating and friendly family run hotel. Nothing was too much trouble, including making sure our rooms were close to reception on the ground floor to make life easier for our retired Mum and Dad......Especially in the evenings when Dad had been sampling the Ouzo ;-)
The hotel is spotlessly cleaning and the whole place had a good feel to it.

Continental breakfast was nice and fresh and was topped up frequently, with plenty of fresh brewed coffee.
We look forward to visiting again soon!
There's some great photos of the hotel on their website.

Stayed May 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 7, 2013
Dear David,

Thank you very much for your kind comments. It is so nice to hear that we make you feel like home. I would like to reassure you that I will pass your comments to the rest of the stuff.

We hope to see you and your lovely family again at Contessa hotel.

I wish you all the best.

Kind Regards
A.Kladi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 4, 2013

Returned recently from the Contessa hotel, Argassi with son and daughter-in-law. Had a great week there and the staff are fabulous. Can't speak highly enough of them. Nothing was too much trouble and they make you feel so much at home..
Breakfast was good and fresh and the whole hotel was spotlessly clean.
Would return to morrow.......

Room Tip: All rooms appear to be in good position... Quiet.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 7, 2013
Dear Sheila,

I would like to thank you for taking the time to share your nice comments about Contessa hotel in Trip advisor. It gives us great pleasure to hear that we have managed to make you feel like home. It was really nice having you and the rest of the family with us. We are definitely waiting for you again as we never got the chance to hear the guys singing!!!!

Take care,

The whole contessa stuff is sending you their love.

Best Regards
Kladi A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 2, 2013

We have just returned from a return visit to this hotel after 2 years away to find that it is as good if not better than previous visits. The family make you feel at home as soon as you arrive, the hotel is very clean and tidy. Everyone is friendly and make you feel that nothing is too much trouble for them to make your stay more enjoyable. The breakfast is so much better this year with the introduction of a different hot dish every day and also a toaster - for us English who like our tea and toast ! I am looking forward already to a return visit later in the year for another relaxing break in my Greek home from home !!! Thank you to everyone at Contessa for everything - Bravo xxx

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 7, 2013
Dear Milton,

I would like to thank you for taking the time to write your kind comments about Contessa hotel in Trip-advisor. We are really happy to see that you liked our changes and you enjoyed the improvement of the breakfast. We try to do our best to improve our services every year so we can make you feel like home.

We hope to see you again really soon.

Best Regards
Kladi A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
1 review
5 of 5 stars Reviewed June 2, 2013

We stayed 2 weeks at the Contessa hotel in Argassi and it was really really nice. The staff is very friendly and tries to give you a comfortable stay all the time. There is a familiar atmosphere and the rooms are very clean (every day). It has a nice poolarea, where are free sunbeds and umbrellas, we liked it very much. The food was excellent!! We enjoyed every dinner. Every day different typical dishes from the country and also international food. And the bbq!!! Oh my god it was amazing delicious :-)))
If you go there you have to get a bike or any wehicle to go around this amazing island!! We had very very nice hollydays and we try to come back again, and of course we will stay in CONTESSA

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 9, 2013
Dear Kathi,

Thank you very much for taking the time to write your nice comments for us. It gives us great pleasure to read that we had created such a friendly atmosphere for you. I will definitely pass your compliments to all the staff especially the DJ of the BBQ!!

We hope to see you again in our island and at Contessa hotel,

Best Wishes
Kladi Alicia
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milton keynes
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 1, 2013

Yet again,another visit to this excellent hotel.every year it just gets better and better,added aditions to this hotel is extension to the snack bar,the breakfast has improved by far with toasters and hot food daily.everthing is clean and tidy and the staff take pride in the work they do,they are so friendly and make you feel part of the family.my personnel opion is this hotel is by far the best hotel in argassi,and would recommend this hotel on anybody going to argassi.......thankyou to all at hotel contessa for a wonderful stay and see you later in the year.

Room Tip: do not hesitate to ask at reception if you have any issues they would gladly help to make your stay...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicia k, Manager at Contessa Hotel, responded to this review, June 7, 2013
Dear Guest,

Thank you so much for taking the time to add your review on Contessa hotel and for choosing to share your thoughts with the rest of us. It gives us great joy to hear that we have manage to please you in terms of cleanliness, food and hospitality. We try to do our best to improve our services day by day so we can make your holidays unforgettable. There are more changes arranged for the next year so I would lik to invite you to check them out yourself!!! We are looking forward to seeing you and your family again in our hotel....

Best Regards
Kladi A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Contessa Hotel

Address: Argassi 29100, Greece
Location: Greece > Ionian Islands > Zakynthos > Argassi
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Argassi
#1 Family Hotel in Argassi
#2 Romantic Hotel in Argassi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Contessa Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Contessa Hotel Argassi
Contessa Hotel Zakynthos/Argassi

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