No sign of management, young staff lacking leadership.
On arrival, waited over 10 minutes to get served at bar.
Booking changed from 5 to 6 on previous day, obviously a communication problem somewhere as not registered. After confirming number as 6, shown to table for 5 which was obviously to small for 5 never mind 6. After complaint moved to larger table.
Then a further wait of over 10 minutes in a queu for a ticket for the carvery and on to a queu for the actual meal. Unable to have any beef on our plates as it was not just pink, it was seeping blood.
Although the rest of the food was not bad, by the time we sat down to eat the whole experience had been ruined.
A family birthday outing completely spoiled due to a badly organised establishment and exceptionally bad service.
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