The rooms were okay. Staff is not well trained. This place is not well managed; seems like management doesn't have any H&R management knowledge (or even minimum Customer SErvice knowledge) in order to run this place.
* No info whatsoever of the resort services in the rooms
* No restaurant menu in the rooms
* Everytime you call for room service, you are told to call the F&B department - they don't have that information available to you in a brochure.
When I booke for our rooms over the phone (three phone calls and I made sure everything was clear before heading to this resort which is a 1.5 hr drive from where we were), as soon as I arrived and checked in, the first thing the front desk told me was "sorry there is a problem with the room you booked...."
The first night we dined at the restaurant there were bugs all over. They probably haven't heard of such a thing called a bug zapper or even yet a citronella candle.
I have been to a few resorts some expesive, some not - I don't mind paying 5,300 a night if I get my money's worth. This one was just a total dispointment. Very mediocre service. I really think they need to shut this down for a few months in order to train their staff and re-open with a manager who is knowledgeable in the Hospitality Industry!
- Also Known As:
- Bahura Hotel
- Bahura Hotel Dauin
- Bahura Hotel Dumaguete
- Bahura Resort Dumaguete
- Bahura Resort And Spa Dauin, Dumaguete City, Philippines
- Official Description (provided by the hotel):
- This premier beach resort, located in Dauin, offers a variety of recreational activities. Bahura is a beachside property housed within a coconut plantation, and is only half an hour from Dumaguete Airport. Guests will enjoy easy access to a variety of locations, such as numerous historical, cultural, and tourist attractions. Guests can enjoy a vast selection of interesting attractions such as hiking, kayaking, rappelling, picnicking at the beach, and diving in the amazing dive sites of Dumaguete. The Bahura Resort and Spa is the perfect property for visitors that want a sensibly priced hotel in a grand location. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Asiatravel.com Holdings, Booking.com, Agoda, Travelocity, Hotels.com and Tingo so you can book your Bahura Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.