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“A good night's sleep........” 4 of 5 stars
Review of Premier Inn Mansfield

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Premier Inn Mansfield
3.0 of 5 Hotel   |   Carter Lane East | Alfreton, South Normanton DE55 2EH, England   |  
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Rooms from £53
Ranked #1 of 2 Hotels in South Normanton
Certificate of Excellence 2014
Southampton, United Kingdom
1 review
“A good night's sleep........”
4 of 5 stars Reviewed April 13, 2011

Great location for our purpose (family tree searching in Derbyshire). Easy to find, once you are on the A38, you will get to the hotel. Once over the hitch of the payment system not working the first two times, I felt very comfortable straight away. You may have to wait a little for a member of staff to seat you at breakfast, but, once found, they are very polite, friendly and helpful and breakfast is worth any wait you may have. The room was extremely comfy although I got the better deal as my cousin arrived later and I had allocated her the sofa bed, my kingsize bed however, was extremely comfortable :) The cleanliness of the room was spot on.

Room Tip: Book for dinner Fri and Sat night...... very busy.
See more room tips
  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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324 reviews from our community

Traveler rating
    156
    123
    34
    4
    7
See reviews for
82
94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Derbyshire
Top Contributor
119 reviews 119 reviews
58 hotel reviews
Reviews in 59 cities Reviews in 59 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 16, 2011

Stayed just for the one night and checked in late. Our room was in need of some tlc and at breakfast, there was buidling work. Not the best Premier Inn experience

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evesham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2010

My husband and I stayed at thie Premier Inn and found it clean, pleasant, convenient for the M! and good value.
Pleasant helpful staff a large bedroom and bathroom and a TV which we could actually watch unlike so many hotels.
We had a good inexpensive meal in the evening and a satisfactory breakfast with good quality bread not cheap supermarket stuff and a good choice of fruit , cereals etc.
Stay here with confidence.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 1, 2010

As part of a very large group wr stayed over the last weekend in October. The location is excellent being just off the M1. Facilities were great, room was spacious and well serviced. The bar & restaurant were very busy but the staff were excellent and friendly throughout the weekend. Cooked breakfast in
the restaurant is not to be missed. Would certainly use Premier Inn again as it certainly is excellent value for money

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Premier_Inn, Online Guest Relations at Premier Inn Mansfield, responded to this review, November 11, 2010
Thanks for your review, we are really pleased that your stay with us was a good one and you received the great service that we are committed to giving all our guests. It really matters to us that our guests enjoy their stay and your feedback is very much appreciated. We look forward to welcoming your back in the future.
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London, United Kingdom
1 review
4 of 5 stars Reviewed September 5, 2010

We always stay at a Premier, because you know what you are going to get and no nasty surprises. This one was above average, really helpful reception staff, cleaners very good - I would recommend this hotel to anyone.

The Pub / restaurant on the other hand was disgusting. Too many tables so you are crammed in. You wait for ages for a drink at the bar - not enough staff. You wait for ages for your very average food - not enough staff. The place was filthy - not enough staff.

Stay in the hotel, it is excellent quality, but eat and drink elsewhere

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Premier_Inn, Online Guest Relations at Premier Inn Mansfield, responded to this review, September 8, 2010
We apologise for the service you received whilst dining at our Castlewood Brewers Fayre. We endeavour to give all our guests the highest level of service and on the rare occasions this does not happen we take all feedback very seriously. Please be assured your comments have been noted and will be duly investigate. Thanks you very much for taking the time to review your stay as your feedback is of paramount importance to us.
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Kidderminster, Worcestershire
Top Contributor
127 reviews 127 reviews
75 hotel reviews
Reviews in 98 cities Reviews in 98 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed August 22, 2010

Although we only stayed one night, we found the hotel good value for money and the staff very helpful, particularly the receptionists. Although this is one of the older Premier Inns, our room was comfortable, but with windows that didn't open very far. We had a fan in the room, but one of the receptionists kindly brought us another, so we had a good night's sleep.

We had a meal at the hotel next door and this was well-cooked and enjoyable. The waiting staff were also attentive and hard-working. We saw none of the mess some reviewers have noted. Breakfast was also good.

The hotel was very busy the night we stayed, but staff coped admirably and were all pleasant and cheerful. Well done Premier Inn!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed August 4, 2010

Stayed in the Premier Inn last week and have no complaints. The rooms were clean and tidy and also quiet. We had breakfast the everyday and the staff were always smiley and helpful. The breakfast was fantastic lots to choose from and they even did things like boiled eggs and porridge fresh to order. We stayed for dinner on the first night and it was also excellent with a huge choice and a great range of specials which seemed to change daily so we were never stuck for choice, though one night I asked for something that was not on the specials that day but was on one of the previous days and the staff were more than happy to cook it for me. We tried the Derbyshire across the road one evening for dinner as it is a 5 star hotel and we wished we would have stayed at the Castlewood as it was no where near as good and cost twice as much.
Fully recommend the Castlewood Premier Inn to anyone.

  • Stayed August 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Mansfield

Address: Carter Lane East | Alfreton, South Normanton DE55 2EH, England
Phone Number:
Location: United Kingdom > England > Derbyshire > South Normanton
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in South Normanton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Mansfield 3*
Number of rooms: 120
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Also Known As:
Premier Inn Mansfield Hotel South Normanton
Premier Inn Mansfield Derbyshire/South Normanton, UK

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