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“All in One!” 5 of 5 stars
Review of Summit Ttakshang Residency

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Summit Ttakshang Residency
Kazi Road | Near M.G. Marg, Gangtok 737101, India   |  
Hotel amenities
Ranked #16 of 76 Hotels in Gangtok
Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“All in One!”
5 of 5 stars Reviewed February 10, 2014

Stayed at the Hotel for 3 days. The rooms were excellent and well kept. The furniture in the room was well arranged. One of the main aspects is the delicious food and also the staff who were really helpful and warm. The day of the check out we had to leave early due to some change in the plan and when they saw us leave they stopped us packed breakfast for us and arranged for the cab while we waited. Fantastic!

Room Tip: top floor!
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Summit Ttakshang Residency, responded to this review, February 22, 2014
Thank you choosing to stay with us the pleasure was all ours. Your appreciation means a lot to us and will conveyed to the staff as well.
Do visit us again it will be our honor to serve you with your family & friends again and re-create the Summit experience to remember.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    73
    92
    48
    15
    14
See reviews for
103
78
6
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Any
English first
Dehradun, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 7, 2014

Was taken aback by the experience in this hotel!
The service in the restaurant and in room was equally sad.
Had the geyser not functioning in our room. They asked us to use the washroom of the room opposite and trust me, the hot water tap in that room was jammed!
We had the plumber running to and fro in the 2 rooms and finally after about a couple of hrs, these guys decided to lead us to a third room! Pathetic experience across services.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Summit Ttakshang Residency, responded to this review, February 22, 2014
Dear Guest,
Thank you for visiting us and choosing to stay with us. We have noted your constructive feedback and we assure you the same has been rectified with immediate effect. We hope to serve you again.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014 via mobile

We booked this hotel for 2 days but eventually stayed for 4 days. The main reason being the extremely helpful staff who attended to our every needs.
I would specially like to mention Mr Pravesh (F n B) and Mr Amar (reception) who honor their jobs by being excellent at it. Service was their prime concern.
Location and food great too.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagdogra, India
1 review
4 of 5 stars Reviewed January 14, 2014

We stayed at the hotel for a weekend holiday trip at gangtok. Property is nice and has a beautiful touch of traditional sikkim. hotels is near to MG road so we were able to have late evening strolls in the market. Food served was also excellent especially Non Veg. Hotel Staff is very co-operative and nice I will like to specially mention about Mr. Vivek (Booking Manager) who made all the arrangements for the trip, and we had awesome time in gangtok..

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Manager at Summit Ttakshang Residency, responded to this review, February 25, 2014
Dear Guest,
Thank you for choosing to stay with us and completing the review following your stay at the hotel.

As you mentioned,the location of Summit Ttakshang Residency is its unique feature.It is close to the main Hub, M.G.Marg, where our guests can shop or take a leisure stroll without any traffic disturbance or just sit and watch passersby and admire the beauty of the beautiful Gangtok city.

We make sure we upkeep our services to offer a memorable stay to our guests and we are glad we could match up to your expectancy.
Thank you for your feedback,your appreciation will be conveyed to the staff, it means a lot to them.
Thank you.

Warm Regards,
Nidhi Nahata
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gangtok, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

this was the second hotel of summit hotel we stayed in, in short it was Amazing, Amazing, Amazing!!! great food, greater staff, excellent service. one should definitely try the Indian cuisine it the the best in town..

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SumitMitruka, Guest Relations Manager at Summit Ttakshang Residency, responded to this review, January 16, 2014
Dear Guest,

Thank you for taking time to review us, we appreciate your time.

We are pleased to read that you had an "amazing" stay in Summit Ttakshang Residency Hotel & Spa. We were delighted to know that you loved the food especially the Indian Cuisine. It is a pleasure for us to note you complementing the services and facilities of our Hotel.

Thank you so much for your feedback and we hope to have the pleasure of welcoming you back soon.

Best Wishes,

Poonam Rai
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 12, 2014

We Stayed for 2 Nights in the Suite, and was just Great :)

Straight to Point :
PROS:
1. Good Hotel,
2. Great Food.
3. Hotel Staff was very helpful and had always greeted with a Big Smile :)
4. Washroom was Clean n Tidy/Dry
5. Suite was Spacious and View of Kanchenjunga from Bed was just Awesome.
6. All travel/trip needs including Paragliding taken care in House !
7. Very nice Paintings in whole Property
8. Restaurant/Bar staff was very generous and Service was Prompt and Apt.
9. Express Check-in with Welcome drink.
10. Located just above the MG Marg, free from any Noise/Disturbance.

CONS:
1. Suite was not clean as per Standards of Suite Rooms
2. Bath tub was Broken and had strange marks
3. Walls of the Suite were not clean had Scratches/paint/ Stain marks all over it.
4. Wire of Table Lamp was broken.
5. Chairs / cushions in the Balcony were quite Dirty/Stained.
6. Travel Coordinator's Rates are Very High. We got Scorpio for 1/2 Rate than what Hotel's Travel Coordinator was charging for SUMO/MAX !!!

No issues with Hotel as such, just Suites should be Maintained as Suites. They charge the Rate of Suites, but the Cleanliness was certainly not up to the mark for Suites.

We also saw the Deluxe Rooms, which were so small & without any view that we had to change to Suites.

Over all had a great stay, and would certainly stay again in future,

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kokata,West Bengal,India
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 12, 2014

I visited Gangtok on business on 7th January, 2014. I went to Summit Ttakshang Residency with a hope that after a long days work in Gangtok, I will be able to relax and may be even enjoy the brief stay. It was quite the opposite in reality. The room (room 204) was clean but the mattress was hard as rock. One wonders why? Breakfast spread offered mostly Indian, no muesli, no yoghurt. The spa is only a massage centre. No shower, No steam bath available. At the time of check out on 8th Jan, at around 12 noon, there was nobody at reception. I had to climb upstairs to the restaurants to find their staff. Not coming back.

Room Tip: only the suites are allegedly good with some prospect of mountain vista
See more room tips
  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summit Ttakshang Residency

Address: Kazi Road | Near M.G. Marg, Gangtok 737101, India
Location: India > Sikkim > Gangtok
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
#5 Spa Hotel in Gangtok
#7 Best Value Hotel in Gangtok
Price Range (Based on Average Rates): $
Number of rooms: 21
Official Description (provided by the hotel):
Located high up in the lap of the Himalayas, Ttakshang Residency welcomes you for an unparalleled experience of a pristine holiday in the capital city of Sikkim – Gangtok. Ttakshang residency offers an exceptional blend of modern amenities with a taste of warm Sikkimese hospitality to make your stay comfortable and memorable in this mountain state. Situated right in the heart of the city, a walk to the city center is only a few minutes, thereby enabling our guests to visit the local markets at their own leisure or stay away from the bustling town. Each of the 21 rooms together with our team of experienced and attentive staff ensure that you savour the true essence of Splendid Sikkim. ... more   less 
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Also Known As:
Summit Ttakshang Residency Gangtok, Sikkim

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