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“Wonderful place to stay !” 4 of 5 stars
Review of The Sunway GRT Grand Pondicherry

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The Sunway GRT Grand Pondicherry
3.0 of 5 Hotel   |   155/D,100 Feet Road,, Pondicherry 605004, India   |  
Hotel amenities
Ranked #18 of 57 Hotels in Pondicherry
Chennai (Madras), India
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
“Wonderful place to stay !”
4 of 5 stars Reviewed March 2, 2014

I know my review is very late, but trust me this is a wonderful property, I stayed here for 2 nights, this place is really marvelous, staffs are very helpful, and the B'fast spread is amazing, quite an amazing pool they have got, inroom service is also top class, but it take kinda very slow for them to serve it. rooms were so clean, the bath tub is amazing, they are really a fantastic property !! way to go ppl !!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, March 14, 2014
Dear Mr Prashanth,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is very important to us to improve our standard and it is also a motivation to our team. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do come and visit our GRT properties to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
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    48
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 2, 2014

I stayed at this hotel recently for a couple of nights. I was guided heavily by the reviews on TA while making the choice. Overall experience was ok, but there are aspects which must be noted. Pros: Clean, reasonable, GRT "standard" (I have stayed at other properties of the group also), polite staff, clean pool, safe, sumptuous breakfast included. Cons: Located away from "happening" areas of the town, food is terribly expensive (the lunch/dinner buffet is 750/- per head), bathrooms are tiny, mattresses are hard, the ACs are not proper - they are set too high and can't be adjusted - we were told all the controls (Honeywell brand no less) on the entire floor were malfunctioning. So we had to shiver the first night. On the second day they changed our room but the new room had the same problem - couldn't adjust either the temperature or the fan speed! Didn't bother to complain again though...
Overall, its a decent, clean hotel with reasonable pricing for the rooms and very polite staff. Wouldn't categorize it as excellent though, in view of the lack of proper sleep...!!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, March 14, 2014
Dear Valued Guest,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback will be very valuable and thank you for your compliments which will be a morale boost to our entire team to do more as per our slogan "The Promise of More". Have noted your suggestions and we will address the issue. Please do visit again to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camp Hill, Pennsylvania
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 2, 2014

The only major downside of this hotel is that it is far from the town. Make sure you have your own transportation otherwise you end up paying lot of money for going to and coming back from town. If you can ride hiring a bike is the best option.

The hotel and room was clean but we found little stain in commode.

This hotel offers Spa, Gym, Swimming Poll, Boutique, Restaurants, Complimentary WIFI, and Kids Play area. Overall it is a good hotel at the edge of the town at a good price but keep your options open.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, February 7, 2014
Dear Mr Shaw,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is very important to us and also useful to tripadvisor readers. We at GRT always strive hard to satisfy every guest who visits. Your positive feedback will be a motivation to our team to do more as per our slogan "The Promise of More". Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Top Contributor
78 reviews 78 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 30, 2014

Clean and safe. It was a bit far from town so a disappointing for exploring Pondicherry. The town itself is wonderful and really interesting. The hotel was clean and tidy just a bit dull although we had a super evening meal. The sizzling dishes were excellent and the choice very good. The bar was sleazy and smelt musty

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, February 7, 2014
Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel to stay. Your feedback will be very useful and important to us to enhance our services. Your positive words will be a motivation to our team to do more as per our slogan "The Promise of More". Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 28, 2014

Extremely comfortable stay, courteous personnel, and very well located, quiet and yet not far from city! Value for money! The buffet spread at breakfast could be better thought out (repetitive). Will come back soon!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, January 29, 2014
Dear Ms Meenakshi,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing to stay with us. Your feedback will be a big motivation to my entire team to do more as per our slogan "The Promise of More". It is also useful to all tripadvisor users. Please do visit all our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taastrup, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2014

We really enjoyed our stay - everybody welcoming and nice...
the winter-wonder package was super for kids as well for grown-ups - we, family of 6 with 2 grandchildren of 3 & 5.
This hotel is very recommendable!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, January 28, 2014
Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing to stay with us. Your feedback will be a motivation to our entire team. We at the GRT always strive hard to satisfy every guest who comes to stay with us. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 25, 2014

Stay for 2 days with Family i.e. wifey & 2 kids, from December 28-30 2013. the hotel got all the facilities i.e. valet parking, swimming pool, spa and serve nice food. However they can add more items in breakfast. The staff was nice and well behaved. I enjoyed the stay, will surely go back for stay there in my next trip.

Room Tip: Try and go for breakfast bit early, else it gets crowded.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRTHotels, General Manager at The Sunway GRT Grand Pondicherry, responded to this review, January 28, 2014
Dear Mr Sandeep,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive feedback will be a motivation to our team. Also it will be useful for all tripadvisor users. Have noted your suggestions. Thank you for encouraging us with your compliments. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sunway GRT Grand Pondicherry

Address: 155/D,100 Feet Road,, Pondicherry 605004, India
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Pondicherry
#4 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
#9 Business Hotel in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sunway GRT Grand Pondicherry 3*
Number of rooms: 61
Official Description (provided by the hotel):
The hotel is part of the GRT Hotels & Resorts who are leaders in the hospitality business in South India.The hotel is strategically located on the 100 feet road and just 02 kms away from the railway and bus stations. The convenience of its location is further enhanced with the facilities offered at the hotel that include: RA - Biggest shape outdoor swimming pool in town, Wi-Fi access throughout the hotel, Round the clock coffee shop - Open House that serves Buffet meals for all 03 sessions, a Multi specialty restaurant - Gardenia, Round the clock In room Dining, Asta Bar – Spirited Lounge, Business centre with meeting and board rooms and an elaborate convention facilities with halls from 1300 sqft to 4400 sq ft. In addition, the hotel can host outdoor functions in its lawn and pool side. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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