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“Warm & Friendly” 5 of 5 stars
Review of The Promenade

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The Promenade
4.0 of 5 Hotel   |   23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India   |  
Hotel amenities
Ranked #16 of 60 Hotels in Pondicherry
Delhi
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Warm & Friendly”
5 of 5 stars Reviewed January 3, 2010

Having been to Pondicherry for a short break, I was looking for a hotel that was efficient... What i got was not only efficiency but real warmth from the hotel... The reception for more than informed of the places to go to - were helpful in arranging it...
Rooms were well spaced, had a great view of the sea... recommend this property highly...

  • Stayed October 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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631 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 28, 2009

I have been to Podicherry several times and have stayed at the Promenade before, which I quite liked. However this year I traveled with my family during the Christmas vacations and i have to say that the hotel has taken a turn for the worse. The service is extremely poor and the food at the roof top restaurant was the worst food I have ever had in a very long top. To add injury to the salt the food was overpriced, stale and it took 4 phone calls to get the manager to come and talk to us. In the end we asked the restaurant to wrap the food and we gave it to the dogs.

  • Stayed December 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 19, 2009

Really its a very good place to stay in Pondicherry. Its in the French colony & has an excellent sea view.Rooms are very classy with all modern facilities(AC,Mini Bar,LCD TV...).Have dinner in the roof top in the hotel,it's breezy & has en excellent view of the sea.Food is also good.If you want to stay in the best hotel in Pondicherry then go for it but the tariff is also very high.Now I think its 7500Rs/Night.Try to get Sea view room.

  • Liked — Location,Service,Quality
  • Disliked — Too costly
  • Stayed July 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Bangalore
Top Contributor
50 reviews 50 reviews
38 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 4, 2009

Great experience. Family loved the stay and enjoyed the vacation.

  • Liked — Location and decor
  • Disliked — Swimming pool
  • Stayed November 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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chennai
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 4, 2009

great place and good food.. perfect for a holiday in Pondi..

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Wellington
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2009

We had two rooms, one overlooking the pool the other overlooking the street, both had great views to the sea.
We loved the location, right on the Promenade. The rooms were great, the staff were so helpful. We would definately stay there again

  • Liked — It had a lovely international feel, however Indian flavour
  • Disliked — nothing
  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chennai
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2009

This is my 4th time to pondy and 1st time at Promenade.The hotel staff are very friendly.If at all there was any problem they would attend to it in a jiffy....definetly felt very pampered....very nice hotel....the best location....centrally located to evrything....a must stay...and the presidential suite is worth a mention ....the deluxe rooms are pretty good too....!!!!i would recomend it to family and friends....dont give it a miss!!!!!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Promenade

Address: 23, Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#8 Romantic Hotel in Pondicherry
#12 Family Hotel in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

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