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“Lotus of Pon Nagar Pond” 4 of 5 stars
Review of Hotel Abi Krishna

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Hotel Abi Krishna
3.0 of 5 Hotel   |   No:1,2,3 Pon Nagar 1st Cross Street | Reddiyarpalayam (Backside of Sri Kumaran Stores and Psr Silks), Pondicherry 60501, India   |  
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Hotel amenities
Ranked #52 of 60 Hotels in Pondicherry
Mumbai (Bombay), India
Top Contributor
105 reviews 105 reviews
40 hotel reviews
Reviews in 49 cities Reviews in 49 cities
190 helpful votes 190 helpful votes
“Lotus of Pon Nagar Pond”
4 of 5 stars Reviewed January 1, 2014

If you rate a hotel by its surroundings, this won't be the right choice for you. Like a lotus flower, it blooms amidst the dirt and filth of Pon Nagar - a weird Pondy township of disparate bungalows adorned by flowing gutters and filthy bylanes, quite far from the beach and other Pondy attractions.

But once you are in, the ambiance and decor makes the whole sojourn worthwhile. The rooms have been tastefully done although the toilets are rather inconvenient. You'll find the toilet seat at a ridiculous height leaving your legs suspended in air. Wonder whether the maker derived some kind of sadistic pleasure doing that. And the sink is in urgent need of a drainex-like solution Only if one is willing to make the effort. The hotel staff is a mixed bag of the good, bad and the ugly. In Mr. Purshottaman, we found one of the most agile and aware managers who went out of his way to guide us on the optimal driving routes in, around and outside Pondy. Ms Shobha Singh is a responsible marketing and guest relations professional but she needs to improve her proactive communication especially after guests have checked in. The guest, on his or her own, won't have any idea of the workload the staff is bearing. It's simply a matter of extending a warm welcome proactively rather than leaving it to the guest to come looking for you.

The room service is pathetic with erratic cleaning hours that extend to late noons. The reception is virtually non existent as the person in charge can barely communicate. The stony expression keeps you away most of the time. And the breakfast floor is never spot clean during breakfast times. Clearly, the hotel is facing a glaring shortage of qualified staff but that's an universal problem throughout India. Can't be an excuse especially when the guest comfort is largely compromised. The support staff needs a refresher course in customer service and interaction. The food is excellent - one of the redeeming hotel features and the cook deserves all praise for the inspiring innovation (try the beet rot halwa and you'll agree) Another positive is the kind-hearted watchman of the morning shift who doubles up as the car wash guy too. Do tip him handsomely - not that he demands it, he deserves it for sure.

The administration is a sorry state of affairs - it's left to the guest to cite the specifics of the online payments made. Agreed the hotel doesn't have a cash refund policy, the abrupt manner in which it is conveyed leaves much to be desired. We won't advise prospective guests to make unduly long advance bookings (we booked in October for the December stay) as the hotel is quite ruthless in the event of schedule changes that call for a refund. Not that we expected a cash refund, the manner in which the settlement was made was truly disheartening.

All in all, a good experience. Hope the next time we visit, things would change for the better.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    56
    27
    8
    0
    2
See reviews for
39
15
5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Bangalore, India
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 30, 2013

This is definitely value for money kind of hotel when it comes to interiors, size of room and cleanliness. Choose this if you have travelled to Pondicherry by your own vehicle. This is not very close to beach, and there's some repair work going on in front of the hotel due to which roads are bad. Be sure to reach breakfast buffet early, otherwise there would be nothing if you go by 9:00-9:15 AM

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2013

I visited Pondicherry with my parents earlier this month. Found this place on internet and really went by reviews. I should say, reviews helped. The rooms were really nice, well kept and amazing service. Food at the place is also like homemade. My parents were really comfortable at this place and I would recommend to all my friends/family visiting Pondicherry. Staff is knowledgeable about the city and been really helpful. Thanks to good reviews and of course the hotel management for a good experience in Pondicherry.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAbiKrishna, Manager at Hotel Abi Krishna, responded to this review, November 22, 2013
A break from the Cares of Life!!

We thank you for choosing HOTEL ABI KRISHNA as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing HOTEL ABI KRISHNA – amidst a natural environment that brings the best out of you - as your Pondicherry destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Shobha Singh
Manager Sales & Admin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2013

Recently visited Pondicherry for 2 days and stayed in Abi Krishna. Not far away from city and worth the price. This rooms are in good condition as shown in the photos. Best for family stay.
I would recommend to my friends who visit Pondicherry

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAbiKrishna, Manager at Hotel Abi Krishna, responded to this review, November 22, 2013
A break from the Cares of Life!!

We thank you for choosing HOTEL ABI KRISHNA as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing HOTEL ABI KRISHNA – amidst a natural environment that brings the best out of you - as your Pondicherry destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Shobha Singh
Manager Sales & Admin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2013

Hotel Abi Krishna, Pondicherry we have booked for two nights on 1st Nov 2013 for two adult and two kid. It is a budget hotel and we booked a suite to accommodate 2 adult and 2 kids. We checked review before booking there. Review was good, so also our experience. Which rarely happens in Indian context as many reviews are from owners only.
Room condition : The room quality is upto their published photos. Very good interior in comparison to the price we paid.
Service: Good Quality of service started our vehicle stopped in front of their hotel. Two guys rushed to take the luggage. Anything we asked for was mostly available in less than 5 minutes, say it extra towel, tea or water bottle etc.
Food: The vegetarian complimentary breakfast was tasty. Con side Evening dinner you can choose from only vegetarian buffet items, but it was surprising yummy.
Overall: It is good stay for us. Excellent service, interior and food. Only negative we had the toilet design is not proper. There is not enough right leg room to have comfortable seat on commode.

Room Tip: Good one, if you ignore toilet part
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAbiKrishna, Manager at Hotel Abi Krishna, responded to this review, November 13, 2013
A break from the Cares of Life!!

We thank you for choosing HOTEL ABI KRISHNA as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing HOTEL ABI KRISHNA – amidst a natural environment that brings the best out of you - as your Pondicherry destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Shobha Singh
Manager Sales & Admin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erode, India
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 30, 2013

Very good hotel but locatedinside a residential area, with no good approach road or parking space.Even the sign board from the main road directs the wrong direction!!!!
Otherwise every thing insideis very good.
Food and services are also very good.
Value for what you pay

Room Tip: Get the suits It is wonderful for that amount you pay
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAbiKrishna, Manager at Hotel Abi Krishna, responded to this review, November 4, 2013
A break from the Cares of Life!!

We thank you for choosing HOTEL ABI KRISHNA as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing HOTEL ABI KRISHNA – amidst a natural environment that brings the best out of you - as your Pondicherry destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Shobha Singh
Manager Sales & Admin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
114 reviews 114 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
212 helpful votes 212 helpful votes
5 of 5 stars Reviewed October 29, 2013

From the moment I arrived to the moment I left the service and value of this hotel was unsurpassed to anywhere I've stayed in India. I usually stay in budget hotels but treat myself when I've had a few days travelling (as was the case here) but the value here was incredible. My room was upgraded but regardless of that the finish, comfort and peacefulness of the hotel was superb.
I also had the evening buffet at the hotel which initially I thought at 200RS might be a bit overpriced but the selection of food really was quite special and absolutely delicious.
The location is about 150RS in an auto to the French Quarter. I looked at hotelsin the French Quarter and they were twice the price for the same standard of hotel so it really makes sense to stay here.
I cannot recommend this place enough!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAbiKrishna, Manager at Hotel Abi Krishna, responded to this review, November 4, 2013
A break from the Cares of Life!!

We thank you for choosing HOTEL ABI KRISHNA as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing HOTEL ABI KRISHNA – amidst a natural environment that brings the best out of you - as your Pondicherry destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Shobha Singh
Manager Sales & Admin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Abi Krishna

Address: No:1,2,3 Pon Nagar 1st Cross Street | Reddiyarpalayam (Backside of Sri Kumaran Stores and Psr Silks), Pondicherry 60501, India
Phone Number:
Location: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #52 of 60 Hotels in Pondicherry
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Abi Krishna 3*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Abi Krishnaa is one of the prestigious 3 star hotels that offer comfortable accommodation at affordable rates. All the rooms are well equipped with air-conditioners, Wi-Fi, LCD television along with 24/7 room service and other modern amenities. The state of the art of these rooms offers ample space and facilities to ensure rejuvenation and relaxation. Guest can select from different room types such as Suite Room, Royal Suite Room and Superior Room. ... more   less 
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