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“excerllent hotel we will be back” 5 of 5 stars
Review of Hotel Club Bahamas Ibiza

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Hotel Club Bahamas Ibiza
3.0 of 5 Hotel   |   c/ Playa den Bossa s/n, San Jordi, 07817 Playa d'en Bossa, Ibiza, Spain   |  
Hotel amenities
Ranked #14 of 36 Hotels in Playa d'en Bossa
Leeds, United Kingdom
1 review
3 helpful votes 3 helpful votes
“excerllent hotel we will be back”
5 of 5 stars Reviewed June 14, 2011

we arrived at the hotel about 10am our rooms were ready upon arrival. we were greeted by very friendly hotel staff that could not do enough to help us. Wehad booked the hotel as we were renewing our wedding vows and Karen from guest services was absolutly brilliant she organised everything right down to the smallest detail. We had a small problem with the room but was moved immediatly. The food was lovely loads of choice everyday so glad we went all inclusive the vodka lemon is a must. The all inclusive is brilliant for the kids as much ice cream, drinks, hot dogs, burgers and chips as they can eat. There is plenty of entertainment daytime and evening and all the entertainment staff are very friendly. I was extremly impressed with how clean and fresh smelling the hotel is the rooms are cleaned on a daily basis. the only down side we found was there seemed to be a large group of Germans staying who liked to cause trouble early in the morning and were quit ignorant (but I suppose that's germans for you) The hotel staff did address the trouble they were causing and did solve the problems I think it went something like "either behave yourself or your out". we will definatly be back to this hotel

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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946 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 13, 2011

2euros a day per beach towel. 10eur deposit at from desk to receive your tv's remote. no elevator. understaffed. salty, gross tapwater and shower water. These are a few of the problems with Club Bahamas. It's located on the south end of Playa d'en bossa which is a very average beach by Ibiza standards. It's close to the airport and some of the clubs, but it's hardly worth it.

The worst part about my recent 3 night stay is that around 7pm every night this god awful sewage smell would envelop onto the resort and it'd REEK. The most rancid smell you could imagine at times. At night I couldn't open my sliding door to the balcony because it was so rancid. The desk claimed it was nothing at first, then tried saying it was the "weather." I hate being lied to. I honestly don't know if the smell is permanent, but it was seriously awful at times.

Breakfast is ok. Lunch is bad. Dinner is decent. They provide beverages for you in the morning, but you have to pay for all drinks (yes, even water) for lunch and dinner. I tried bringing in my own bottled water and they told me to put it away!

I found the staff standoffish. Not rude, but not too welcoming. Like I mentioned before they seem to try shaking you down for expenses left and right. They do have a concierge there most nights to book club tickets or recommend options. The location is decent, but not great. I should mention its good for families with kids. They have an arcade with billiards and ping pong, 2 pools, and activities for kids. Not a good place for couples.

I will never return.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelclubbahamas, Director Comercial at Hotel Club Bahamas Ibiza, responded to this review, June 29, 2011
Many thanks for taking the time to share your opinions about our hotel. In general most of our guests are highly satisfied with Hotel club Bahamas Ibiza and we are very sorry that you were disappointed with certain aspects of our service. We take note of all comments and complaints in order to be able to improve. We would like to take this opportunity to comment and expand on your comments about the smell: Over some days during your stay there was indeed a foul smell in the area. This emanated from the public underground sewage system whose pipes run close to the hotel but are not on hotel property. The smell was weather related, having been caused by precipitation and a build up of stagnant water which was accentuated by the wind. We have been in touch with the Town Hall and the local Government Authorities to have them rectify the situation and shall continue to insist that action be taken.

Once again thank you for visiting and sharing your experience
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Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2011

Hotel Club Bahamas ended up being a disappointing choice on my recent trip to Ibiza. What promised to be a 3 star hotel ended up being a two star at best. Throughout the day the disgusting smell of raw sewage would fill the resort. So much that it made it impossible to enjoy the balcony of the hotel room. Also, the hotel room showers only provided scalding hot or freezing salt water. It made it incredibly uncomfortable to bath and feel clean. Also the hotel nickled and dimed you for everything. The remote control to the tv in your room was a 10 euro deposit. The pool towels were a 10 euro deposit each. It seemed like the hotel was trying to cut corners and sucks as much money out of their guests as possible.

  • Stayed June 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelclubbahamas, Director of Sales at Hotel Club Bahamas Ibiza, responded to this review, June 15, 2011
Dear sir

We are really sorry mainly for the smell inconvenience, but this situation is causing big problems not only to the hotel but also to all the neighbours around the area. It seems that a general tube of the streets is stuck. We feel shame because it out of our hands to resolve this as soon as we can (imagine if we have this problem all year, surely all our clients will be gone!!).
More over the salty water, is also no in our hands. The end of playa den bossa beach has and old system of water and the local company knows it. we know its a big inconvenience to wash yourself with that kind of water, but no only happens in the hotel, happens in all the area of San Jordi.
In regards to the 10€ deposit, please do not forget they are refundable. Unfortunately some clients forget to give the towels or remote back (they simply dissapear...) so that its why we as for a guarantee.

Regardless all of this things we would like to thank you for staying in our hotel, hoping that if you visit us next time, you will have a better experience.

Best regards
HCBI Marketing & Ventas
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Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 13, 2011

Having read some of the review on Club Bahamas and just returned from there I can see why there are some mixed thoughts. For a family with very active children looking for a noisy holiday i would recommend it. For anyone else however i would really not.

I visited the hotel with my sister and so we thought, had fully paid for our trip in April. Upon arrival late at night tired from travelling we were informed we hadn't been charged and that the full amount was due before we could check in. Having left most of my credit cards at home, worried of 'expensive' Ibiza, we had to leave the hotel to walk in search of an ATM to take cash from, in the middle of the night in a strange country, with no help from the hotel staff as to where we might find this. There was no apology from the hotel for the duration of our stay for this mistake, although the reception admitted it was their mistake with the card.

Once checked in the plus points were that the rooms were lovely, very clean and cleaned every day. These are the only good points I can give the hotel. After mixing up our booking we were told no one was available to help with our luggage although there were several men behind the desk and on site and we are too small females!! Hauled our cases up the six flights of stairs (no lift) and saw various other families with buggies and elderly visitors doing the same during our stay.

The issue about the saltwater in the shower being a feature of Ibiza is a complete myth. Friends in the nearby Garbi and Jet complexes had perfectly normal water in their hotels, the Bahamas does not due to its proximity to the beach. You CANNOT brush your teeth with this water although the hotel insists on charging for bottled water. The pool is indeed freezing and below an acceptable temperature for swimming, parents with little ones beware! Myself and my sister both returned with heavy colds as a result, as i've seen other people mention in reviews on the hotel.

The most disturbing thing about the Bahamas is the attitude of the staff. I speak fluent Spanish unknown obviously to the staff, thus was able to understand their comments on guests and rude manner. I was short changed at the bar 3 times when i presented a 5 euro note asking for change to buy water in the machines, and was given 4 coins in return. That doesn't add up! I thought it was a coincidence the first time but after that it was obvious it was not.

We went for the bed & breakfast option and were so delighted as the breakfast options are cheap and sugary, even the fruit is served in syrup. Was dying for a banana or a normal cup of tea by the end of the week! We spend most nights in beautiful Ibiza town which is a short bus ride away (costs 1.50 just take the 14 into Evissa town) which has the most amazing tapas bars and restaurants. The staff in Ibiza town in every shop and bar are in stark contrast to the staff in the Bahamas. We told other people how rude we found them and apparently it's well known about the hotel. We almost got the impression the Bahamas tries to put off people without children staying there, although we are in our thirties.

Upon checking out we didn't even get a 'thank you' for staying or again any apology for the hassle caused to us. I would not recommend the Bahamas to anyone, I'll be back in Ibiza shortly and will be staying in the nearby Jet complex which is 1/4 the cost per night.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelclubbahamas, Director of Sales at Hotel Club Bahamas Ibiza, responded to this review, June 14, 2011
Dear

Thank you for sharing your experience, every word is valuable for us. We would also like to reply some point about your review, because we will like you to understand us:

- Any reservation online (apart from a Tour Operator reservation) must be paid upon arrival. It clearly says in the terms & conditions.

- The water: we are really sorry. We have contact many times the the water company but the end area of playa den bossa is like that.

About the rude staff: We fell really sorry you had the experience of a rude service because one of the most positive things is our friendly and attentive staff , which is always a point of reference among our guest.

Finally our entertainment team is also one of the best points we have at the hotel; but with yout valuable opinion we will make sure "non family holiday makers" will also have a wonderful time with fun and sporty activities.

I hope you can visit us in another time, to have the opportunity to change your mind!
best regards
Sales HCBI
sales@hcbi.es
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Walsall, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 8, 2011

Stayed here with my partner and daughter who is 2. We had a ground floor room poolside which was a little tired and felt damp. We had ants in our room on the first day so i pulled out the dressing table only to discover a sweet that had been left by previous occupants.My daughter also lost her dummy under the bed and i found a magazine left previously and alot of dust and sand!! The rooms could be cleaner. We found the food ok but as previous reviewers have wrote chips all the time but ate loads of lovely pasta cooked fresh every lunch and dinner. The pool area is lovely but the pool is FREEZING!!!! my daughter could only stand 30 mins in there and had a bad cold towards the end of our holiday. The entertainment was good and the staff were all great. Not enough to do in this area unless you like to sunbathe or get on the bus to ibiza town. We met loads of really nice people at his hotel from all over europe but wouldnt go back to Ibiza.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiston, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2011

we have just returned from a ten night all inclusive break at the club bahamas a group of 8 4 adults and 4 children 11,8 and 6. there was plenty fo do for everyone hotel run kids club every morning run by sandra who is amazing and well loved by all the kids!! games in the afternoon as well as a thomas cook kids club every afternoon and mini disco in the evening. plenty to keep the kids amused. as well as activities for the kids there is a full daytime activities programme for adults if you wish to participate and an excellent evening entertainment programme all of the team are excellent and ruth is amazing for co-ordinating it all! this is the best enterntainment programme we have had in resort and the good thing is no-one is pushy if you want to just sunbathe you can. food was excellent good variety and choice every mealtime. would definetly return!!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2011

Im a travel agent and did lots of research into this hotel before i booked it and it was better than my expectations.
The hotel is rated a 3* which i would say the rooms are but perfectly adequate.
As for the entertainment i would give it a 4*.
The entertainment staff were fantastic, i cant praise them enough.
There was something for everyone at this hotel and would definatley go back.
Me and my husband travelled there with our two young children and we thoroughly enjoyed it.
My 4 year old used the hotel run kids club, something she asked to do as at first i wasnt sure about leaving her but she totally fell in love with Sandra who runs it and she sobbed when it was time to leave.
The food was great, lots to choose from morning ,noon and night as well as a show cooking counter making fresh pasta as you like it and lots of different meats and pizzas.
The location of this hotel was ideal as its beach front and the resort centre in just a 5 minute walk away.
Ive been a travel agent for 10 years and this is the first time i have commented on a hotel on trip advisor, but it was so good i need to spread the word.

Room Tip: Low floor pool view
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  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Club Bahamas Ibiza

Address: c/ Playa den Bossa s/n, San Jordi, 07817 Playa d'en Bossa, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Playa d'en Bossa
#7 On the Beach Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Club Bahamas Ibiza 3*
Number of rooms: 511
Official Description (provided by the hotel):
Located in one of the best in Playa d'en Bossa and redesigned in time for April 2014.The hotel has the following facilities like souvenir shop, internet área, car hire, currency Exchange,safety deposit box and air conditioning. The gastronomic hotel offer includes our main buffet as well you can also have dinner in our thematical restaurant Mediterranean or Green and Grill.The hotel offers entertainment, sauna, massage, gym, spa...etc. ... more   less 
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Also Known As:
Hotel Bahamas Ibiza
Bahamas Ibiza Hotel
Hotel Club Bahamas Ibiza Playa D'en Bossa

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