I am currently staying at the hotel and am part way through an 11 night stay and have very mixed feelings. The party's are amazing and probably some of the best on the island however the attention to detail as a hotel is far from acceptable. The staff are rude, the service is poor, the rooms are average with cheep fittings, everything accept breakfast costs extra even the sun loungers on the beach and the prices are astronomical.
Upon arrival at this hotel we had to wait for 20mins before anyone at reception would acknowledge us we were then told that our room would not be ready until 12:00 so we went out and got some lunch and returned to be told that our room was still not ready and that we would need to wait 45mins which I did and we went out to the pool area. I returned 45min later and you guessed it room still not ready, I started to get annoyed with the woman at reception where I was promptly told that rooms did not need to be issued until 3:00, so I was lucky that I was getting it sooner. We eventually sorted our room out and entered to find that my bags had been brought down but not my wife’s five phone calls later and one trip back to reception, bag arrives. At no point did anybody explain what or where the facilities were in the hotel and we were left just to find our way around and considering there are so many rules and charges for things this is not acceptable.
On one of the party nights both myself and my wife were moved from the pool area twice whist they set up for the event eventually we went to the beach area where we were told to pay for a sun lounger so we were left with two choices pay or return to our room.
We were in Ibiza with friends and trying to get them into the hotel was like a military operation and you are treated like criminals by security if you are not wearing the guest bands even if are guests where accompanied by us.
There are many other hotels in Ibiza which will offer better service for the amount of money you spend to stay here and it would be a far better move to just book tickets for the events. VERY VERY VERY POOR!
- Official Description (provided by the hotel):
- Set on Playa d'en Bossa Beach, the adults-only Ushuaia Ibiza features a spa and 2 outdoor pools with large sun beds. Guests enjoy free entrance to live DJ performances hosted by the hotel. The minimalist rooms are equipped with air conditioning, a 42-inch plasma TV and iPod docking station. They also feature a furnished terrace. The Ushuaia Ibiza Beach Hotel is made up of 2 separate buildings. The Ushuaia Club houses the bedrooms and hosts the hotel's famous parties. The exclusive Ushuaia Tower offers 24-hour room service, 2 outdoor pools, Balinese beds and a poolside cocktail bar. The hotel offers a Japanese fusion restaurant with a Zen garden, as well as a Beach Club restaurant with Mediterranean cuisine. The property's Montauk Restaurant specialises in steaks and other grilled meats. The hotel is 2 km from Ibiza Airport and 3 km from Ibiza Old Town. It is located directly opposite Space Nightclub. ... more less
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- Also Known As:
- Ushuaia Ibiza Beach Hotel Playa D'en Bossa