We visited this complex for 2 weeks in Jul/Aug as a family with an older teenager.This was our 6th visit to Fuerteventura and we chose the Bahia Calma (BC) as we wanted to explore the south of the island and the complex had good reviews. We booked flights, accommodation and hire car through Thomas Cook Flexitrips as the complex is not offered through UK tour operators as a package.
All the reviews on the website that mention quiet, calm, pleasant gardens, nice pools etc are accurate. However, if you are travelling during the peak period on a non-package booking, you could be unlucky and end up in one of the 8 terrible apartments. If you are travelling off-peak, disregard this review as you should be fine.
To explain; the BC complex consists of 5 separate areas. Casa Catalina (bookable separately through UK websites), Las Palomas 1 (very nice looking apartments with the main pool and pool bar), Las Palomas 2 (as per Las Palomas 1, reception is in this area), Las Gaviotas (these thave the roof terraces mentioned in previous reviews) and Las Pardelas (eight, unmodernised apartments with a small pool - these are at the back of the shopping complex with the Spar Shop). Las Pardelas is the problem area, all the other parts seemed fine.
Due to the greenery in Costa Calma (compared to the rest of the island) there are a lot of insects around. Most of the BC has dealt with this by fitting new UVPC windows and doors, complete with wire fly screens. This means that you can leave your windows open at night so you can stay cool without being bitten to death. The door design also keeps crawling insects out.
Las Pardelas has yet to be modernised. Our apartment was superficially clean but, on closer inspection, was very dirty and in desperate need of a deep clean and a lot of mould remover. It had older style windows and doors with large gaps under doors and cracks around window and door frames. There had been attempts to fit fly screens to one or two windows (some with velcro and nylon net!). The fly screens that exist are ripped and full of holes.
Summary: Because Las Pardelas is unmodernised you will either melt at night or be bitten to death. Whichever option you chose; at night time the apartment will be infested with cockroaches (not just unpleasant, but a health hazard). If you are on a package (two big German/Dutch companies use the complex) you are unlikely to be placed here and you will be moved to another area of BC if you complain. If you are independent you are likely to end up here and will not be moved out of Las Pardelas (even if other apartments are vacant - these are held for package guests).
For more details read below.
Issue One: Damaged/Inadequate fly screens: Too hot to sleep with the windows closed (on the very uncomfortable beds - very hard mattresses) or be bitten to death (despite spraying the apartment and using reliable plug ins).
Issue Two: COCKROACHES! Yes, I know that they are common in hot places and I don't mind the odd one or two, but, adult cockroaches crawling over you in bed at night! Not only are they an unpleasant experience but they are a potential health hazard (google them). We identified that the cockroaches were coming in under the doors, through the window frames and through the cracks in the walls at night.
Issue Three: ATTITUDE: On speaking to reception we were promised that our room would be sprayed and that maintenance would be round to plug up the gaps (never happened). Reception simply shrugged their shoulders and said that they couldn't/wouldn't do anything. After a lot of pestering they agreed to move us to an upstairs apartment in Las Pardelas, but would not move us to another area of the BC, despite there being empty apartments. The second apartment had similar issues (but less cracks/gaps). We ended up buying cockroach treatment from a local shop and treating the outside doors/windows/cracks and then plugging the inside ones with toilet paper and chewing gum (desperation).
We came back from this holiday feeling very bitter. We love Fuerteventura and are (normally) great fans of budget Canarian apartments, having always found them to be clean and well equipped. The BC is on the whole a really nice basic complex with excellent access to the beach and shops. Our holiday was spoilt by the apparent attitude of reception towards independent bookers, their decision to place (peak time) independent guests in Las Pardelas (which normally appears to be unoccupied) and their apparent refusal to deal with issues or relocate independent guests out of this area. We have travelled independently before and have never met this attitude.
If circumstances had been different they would have had our repeat custom, as it is, we will not return to the Bahia Calma (or Casa Catalina).
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- Also Known As:
- Bahia Calma Bungalows Hotel Costa Calma
- Bahia Calma Bungalows Fuerteventura/Costa Calma