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“Excellent apart from lack of air conditioning!” 4 of 5 stars
Review of Santa Rosa

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Santa Rosa
3.0 of 5 Hotel   |   Avda del Mar 19, 35509 Costa Teguise, Lanzarote, Spain   |  
Hotel amenities
Ranked #8 of 41 Hotels in Costa Teguise
Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Excellent apart from lack of air conditioning!”
4 of 5 stars Reviewed November 3, 2012

My boyfriend and I stayed in these apartments at the end of September this year half board and we had a brilliant time. Upon arrival in the evening, we were given our key to the apartment and at first all seemed really great - until we looked out balcony and saw the pecker/digger and works in progress for the indoor swimming pool! The reception staff were extremely accommodating and we were moved into another lovely apartment the next day, overlooking the pool this time. Food for breakfast and dinner was excellent - what a choice! Freshly cooked and loads to choose from. Staff were all pleasant and friendly.
The only thing that would prevent us returning to these apartments though is the lack of air conditioning in the apartments. OMG it's horrendous at night! You feel like you're sleeping with a duvet over your face! Apart from that, the apartments are great, everything you need and very clean. Pool area is lovely although perhaps some music to give it a bit more atmosphere would be good during the day, the gardens are beautifully kept and the cocktail hour at the pool bar is worth waiting for. Had a brilliant time.

Room Tip: Rooms overlloking the pool are the best or the wee chalets next to the pool
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,202 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Staffordshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 2, 2012

What a delightful find. This was our first visit to Lanzarote and we found the accommodation, quiet and very clean in a well landscaped setting which befitted many luxury hotels. It is very handy for self-caterers ( we had half-board ) with a nearby supermarket. All the staff were great and most helpful, we could not fault anyone. The food was probably best for breakfast but to be fair there was a good selection for both breakfasts and evening meals. We liked the main swimming pool (salt water ) although it was unheated! Most people we spoke to were re-visiting and we certainly hope to return.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2012

this is the first time we have been to Lanzarote, and we enjoyed the 12 days we were there.the apartments were lovely and very clean. the food was excellent a great choice for breakfast and evening meal, the staff were friendly, we were so very impressed. a great holiday experience.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sligo, Ireland
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 1, 2012

Back again for a second visit and again loved it, great location and ideal for families or anyone that wants to be away from the noise or activity.We tried the restaurant for breakfast this time as we were self catering and it was fine a great selection and pancakes/omelettes made to order.
We had a two bed bungalow beside the tennis courts but by the time we came home every evening they had finished playing so it was fine
like other people have said there was maid service 5 out 7 days,also as others have said they are basic, but clean tidy and have all you need as not many of us spend hours in our apartments when on holiday.
there are new sun umbrellas made out of wicker which are great and bigger than the umbrella version, again we had no problem getting sunbeds anytime of the day/afternoon. Rosemary came and played pool volleyball most days with the kids and 2.30 and adults 3.00.There was massage service one day for approx 10-20euro, also a scuba teacher came for a free trial session one afternoon check notices for when it's on.
The only problem we had this time is we missed most of the night entertainment as we never realised it had moved to the Luna bar when we stayed before it was at the bowling bar.So we thought the night entertainment wasnt on.
Nonetheless we had an enjoyable stay and hope to be back again in the near future.

Room Tip: rent a fan straight away, the nights are stuffy to sleep in. A/c needs to be installed
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 26, 2012

My second stay at the Santa Arosa , Nothing fails to impress me , Greetings always from the reception staff who are always trully helpful!!! , the pool bar staff and dinning room staff too , omg why do people complain , food excellent breakfast and evening meal so much choice and hot , i have stayed at 5 **** hotels and my god the food here was brill and would recommend anyone to stay half board Yummy !!! , im disabled due to having a stroke but they cater for all and no fear in the pool they have a ramp so no problems there , as for cold water in pool what a way to cool off ,especially when the day gets hotter once in its great !!! , the bungalow is basic but remember its a place to sleep and keep your clothes, shower , if people want more then Id say u pay for what you get and the cost for a holiday there is far better value than a caravan in the uk , dont forget the climate either id rather have warmth than wet and cold days in the uk . yes stop in clean rooms , good house keeping , clean towels and bedding and forget the mod cons , no please some people I can see why this place has a well deserved Trip advisor award ,so well deserved . Santa Rosa Hope to be back next year and thank you once again for a restfully relaxing Holiday , Before I finish the area has many supermarkets , great bakery , resturants and the Cavern great just outside your Apartment door Live entertainment too , great Sunday lunch , great bars and not to far from Bastin beach enjoy Everyone you will love Santa Rosa and Costa teguise ,

Room Tip: I stayed with my friend in disabled bungalow no 1040 , Brill and quiet !!!! south side by pool !!
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisburn, Northern Ireland, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 25, 2012

My husband and i have just come back from a week staying here and i have to say we were very happy overall. The studio appartment we stayed in was basic but very clean with maid service 5 out of the 7 days we were there. The pool was fab to cool off in and there were always enough sun loungers no matter what time we decided to sunbathe. We didnt use the restaurant but did use the pool bar which had numerous snacks and drinks on offer at reasonable prices.Instead of cooking we had our breakfast out each morning at one of the local eateries. Full english breakfast for 2 euro 95. Good food and excellent value so well done Steptoes. Supermarket jst at the end of the row of restaurants and stocked everything you might need. We walked into the town a few nights and ate at some of the many restaurants there in the evenings. The choice of food is varied from place to place and the prices are very good.But I have to say I wasnt overly impressed with any of the meals i had but that could be just me.On our last couple of nights we stayed closer to the hotel and decided to try one of the restaurants right on the doorstep. Have to totally recommend "Wok" which is an asian international restaurant. The buffet is jst amazing. We were guided around by the front of house man who was so friendly and helpful that we went back 3 nights running and were treated like friends. There is something for everyone from the usual chinese selection to canarian and thai with also the option for you to pick all raw ingredients and have them cooked to your taste. 13euro 95. excellent value. All in all we thoroughly enjoyed our stay and would def go back.Totally relaxing week and any staff we came into contact with were friendly and helpful. What more could you ask for.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 24, 2012

Stayed at Santa Rosa 9-16 October 2012. Check in was very efficient and the receptionist was very helpful. Having read tripadvisor a few days prior to our departure, we realised there was building work going on. Upon arrival, we therefore asked whether the room we were allocated (1102 - studio) was near this work, which the receptionist confirmed it was. She was also honest that it was noisy (starting at 10am) and dirty. She gave us the option to view the only other room she had available (1098) but this was classed as an apartment with a "pool view" so we would have to pay 35 euros to upgrade. After checking out both rooms, we decided to go with 1098 (ps it does not have a pool view!). The whole of 1102 overlooked the building work, and there was a coating of dust on the balcony. It was only the bedroom of 1098 that backed on to it (with a corridor in between).

The apartment was very hot, no air conditioning, so after our first night we had to hire a fan at 2 euros a day - and well worth it!! On our first morning the bin men arrived at 6.30am and they collect the rubbish/recycling right below the bedroom of the apartment! Then the workmen arrived shortly after and started work (although to be fair, the main loud work didn't start until later in the morning but then you knew about it - thank goodness we moved rooms). It was therefore not possible to leave the bedroom window open. With all this in mind, and being told we would have to pay to upgrade, we spoke again to reception. As they did not have another room to move us to, they waived the upgrade fee, which was appreciated.

Santa Rosa is a pleasant 15/20 minute walk to the main centre of Costa Teguise. We ventured there on a few occasions, however there were some nice bars and restaurants really close to Santa Rosa. We enjoyed meals at Tandoori Spice, The Chinese Emperor and Oscars, and had an average meal at Casa Luis (found the tapas quite disappointing). We wanted to try El Navarro (number 1 on tripadvisor) but it was closed for the duration of our holiday. Bars are very British!

There is a supermarket a short walk from Santa Rosa for all essentials, a bus stop and taxis. Airport is 15 minutes away, 20 euros in a taxi.

We took the advantage of late checkout - check out is usually 12pm. You can pay 10 euros to check out by 2pm or 20 euros thereafter - well worth it.

Never a problem getting a sun bed. Most of the time the pool area was lovely and quiet, but on 2 occasions there were children's parties - the spanish children know how to make a noise!!!! - and they cordon off part of the pool.

Free wifi in the pool bar, but this was very sporadic. Food and drink very reasonable at the pool bar, and happy hour 4-6pm.

Apartment was very spacious and clean. Cleaner came 5 days out of 7, but don't think towels/beds changed each time she visited. Not an issue though.

Overall, we had a lovely relaxing holiday and for what we paid couldn't really grumble. However, would have rated it 3/5 had we have paid more due to the 'issues' listed above.

Room Tip: Beware, there is a lot of building work at the back of Santa Rosa affecting room 1098, 1102 and surr...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa Rosa

Address: Avda del Mar 19, 35509 Costa Teguise, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Costa Teguise
#8 Romantic Hotel in Costa Teguise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santa Rosa 3*
Number of rooms: 128
Official Description (provided by the hotel):
Location and Resort The apartment complex is located in Costa Teguise 350m to the beach of Playa Bastian. The town centre is only 1 km away, the capital in 6 km and to the airport only 12 km. The Santa Rosa is perfect for relaxed family holidays and now it is also your destination for a sport and active accommodation. Always thinking on the families it offers a complete entertainment program for children , 1500m2 leisure center with a Indoor Children Playground, ball pond, soft play area with slides, climbs, bridges, face painting, football, play-station, television room, (free of charge) pool table and as well as an professional Brunswick 10 pin bowing alley with 4 tracks .(Charge) The new Sports Center, opened in May 2013, offers you a wide range of sport facilities, a heated indoor semi Olympic pool of 25 meters and one heated 6x6m pool for children and rehabilitation. It also provides a fully equipped Gym with the newest equipment, Fitness room, spinning-bikes, personal trainer, classes of yoga, TRX and much more. To relax after sportive activities you can enjoy the Sauna, Jacuzzi and Turkish bath and sport massage. (Charge) The Sports Center can be used for a small fee for Clients of the Hotel. Accommodation-Apartments 1 bedroom apartments are distributed in a separate bedroom with two single beds, wardrobe with safe (for rent), bathroom with tub / shower, living room with sofa-bed of an individual place, telephone and satellite TV. A fully equipped kitchen with 2 cooking hobs, fridge, microwave, kettle and toaster. The balcony or terrace has furniture. The family apartments offer the same facilities but with 2-bedrooms and 4 single beds, 2 per room. Santa Rosa has rooms and facilities for disabled guests. (Under request) Please, contact Santa Rosa if you need to rent a scooter, wheelchair, etc. Upon arrival. During the stay the cleaning of the apartments is done 5 times per week, with 3 changes of towels per week and 1 change of linen every 5 days. Facilities and Service The reception remains open 24 hours for your safety and comfort with luggage storage and showers, and 4 Internet terminals (charge). Surrounded by a large garden area and a solarium you find the outdoor saltwater pool (heated in winter by solar panels) with separate children's pool and outdoor playground, sun loungers and parasols. Just beside the pool area you have a Snack bar with free Wi-Fi connection were you can enjoy snacks, light meals and drinks. It also features 2 restaurants for breakfast, lunch and dinner where you can choose between international themed buffet and a la carte service. (Free Wi-Fi) The complex also offers installations to play Mini-Golf, Volleyball, Football, Basketball and Petanque (free of charge) And 2 Paddle-tennis-courts (charge) ... more   less 
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Also Known As:
Santa Rosa Costa Teguise
Santa Rosa Hotel Costa Teguise
Santa Rosa Lanzarote/Costa Teguise

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