Stayed here for a week in December.
Good points:
Public areas very clean. Food excellent. Staff friendly. Great position in resort. Nice pool area and snack bar.
Not so good points to bear in mind:
If 3 in a studio room, the third bed is a 'rollaway type', which was too short for my 11 year old who is quite tall. Her feet hung over the end. We payed a supplement and moved to an apartment which gave us a lot more space. (Also our original studio room was situated over the disco and seafront bars. I had asked for a quiet room as i am a light sleeper) The apartments have some nice features, mirrored wardrobes, nice kitchenette. The bath was stained brown. This was because the bath water was permanently running brown which i was told was normal by the rep and at reception. (I have stayed in many hotels in Lanzarote over the last 20 years and have never encountered this before. I must have been lucky)
We had a constant problem with ants in the apartment. On reporting the problem the maid was sent and handed us a can of ant killer! I was not impressed. I killed many ants and some of them remained on the floor of the apartment right through our holiday.(The ants were even in the kitchenette) The room was never cleaned properly which was a shame as all the public areas were spotless. There was an apartment block opposite which was being renovated and the 'bin men' came with their lorry at 3.15 am every morning to pick up about 5/6 skips of rubbish which were each tipped into the back of the bin lorry.(This would not affect heavy sleepers but awoke me every morning) On questioning whether the bins were emptied EVERY morning the rep and reception told me only once a week. It was actually 5 nights out of 7.
In retrospect we should have asked to be moved again but we just couldn't be bothered to pack up again!
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