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“Fab Stay - July 2012” 5 of 5 stars
Review of Iberostar Playa Gaviotas Park

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Iberostar Playa Gaviotas Park
Urb. Las Gaviotas Pasaje Playa 3, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain   |  
Hotel amenities
Ranked #1 of 16 Hotels in Playa de Jandia
Newport, Gwent
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Fab Stay - July 2012”
5 of 5 stars Reviewed February 3, 2013

This review is slightly late but better late than never! Stayed at this resort as a family of 3 at the end of July 2012. Myself and my husdand late thirties/early forties and our 4 yr old son. I booked this via Alpharooms as at the time I don't think this hotel was available through British main tour operators, but this year noticed you can go with Thomas Cook. Chose Fuerteventura to overlap our holiday with a friend who was staying at the Barcelo Jandia Mar. As a party of 3 we wanted a room larger than a double/twin so that our son would have a little space to play - we saw the Playa Gaviotas Park on TA and liked the look of it and although it had few reviews they were all pretty positive.

Located next to the beautiful beach of Jandia. I got a room tip from TA and had a fabulous suite which was larger than most as situated on the corner so had veiws of pool, sea and inland. Our balcony was MASSIVE - large lounge and dining area and good sized bedroom. Our son won't sleep out on the sofa bed on his own but it looked really comfy. Only slight negative was that they didn't provide loungers on the balcony, for health and safety. Shame as it was a sun trap and so big.

Whole place was spotless, several pools and able to use the facilities of the Playa Gaviotas which is just in front and which you can walk trough to access the beach. There is one main buffet restaurant here and the pool bar becomes a theme restaurant in the evening. You can also eat in the Playa Gaviotas, which we did only once. Food in both places was outstanding but we preferred the more relaxed feeling in the Gaviotas Park. Fab choice, always hot enough and lots of variety. Great thing here was the ability to serve yourself from the hot drinks to juice, soft drinks, beer and wine on tap and shorts/cava. These drinks were available throughout the day at the pool bar too where there was also ice creams and slush drinks. What was great is that no-one abused this system as I can imagine that some people would just fill their boots and get legless!

The animation team are great and our son loved the shows, especially the Lion King. There is a an Iberostar kids club but our son didn't want to stay there as he was the only British child as 95% were German with some Spanish and French. Having said that they were all extremely friendly and courteous and was one reason we chose the hotel as Germans always demand high standards. Another delight was that you didn't thave the 7am rush for reserving sunbeds, which drives me insane. People would start to put towels out about 9ish but even if you went to the pool at say 11am there would always be beds free.

My husband used the gym several times and said it was okay but don't think it was air-conditioned. I chose to relax on the balcony while he went for a sweat! The suites do have a fridge and a small self catering area behind some cupbaord doors but no crockery etc. or kettle - one thing my husband did miss was a coffee first thing but I would often pop down to the restaurant and take one up for him while he and my son were still snoozing!

The hotel is on the edge of the resort - we walked down the beach along to the lighthouse once but the wind just whipped the sand up and was quite painful for my son. The beach by the Gaviotas is slightly more sheltered so not as breezy and very safe for children. If you walk along to the left hand side of the beach to the rockier areas that's where you will find the chipmunks which were very friendly and would eat from your hands.We didn't go into the village of Morro de Jable as just spent our evenings in the hotel.

What's prompted me tofinally write this review is I am looking for this summer's holiday and am struggling to find something that looks like it can compare with this place! The only thing that's preventing me booking again was that it would be nice for my son to make some new friends on holidays and the language barrrier really prevented this last year. As Thomas Cook are now booking here too maybe there will be slightly more Brits, but hopefully not too many. Would definitely return and highly recommend especially if you have more than one child so they can provide a bit of company and then maybe it's easier to be more confident in the kids club.

If you book it you really won't regret it - it's an ideal place for someone with young children.

Room Tip: We got a corner suite on the fifth floor - it was fab!
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas Park, responded to this review, February 15, 2013
Dear Madame,

First of all, thank very much for sharing this nice comment about your stay in Iberostar Playa Gaviotas Park. The heads of departments have been informed about your wonderful feedback so they can share your comments with our team. Your positive and encouraging words motivated us to keep on working with joy and enthusiasm.

That you have fully enjoyed your stay at our hotel and that we could fulfill your expectations is very pleasant. We always try to pamper our guests with the best service to make their stay as comfortable as possible and we are proud that we could make our goal with you.

Regarding our staff we assure you that we choose and school them to cover as many languages as possible because we understand that good communication and service orientation are of prime importance to achieve maximum customer satisfaction. Especially in the kids clubs we make sure all nationalities can enjoy and be integrated without difficulties. Our program is carefully set up to make sure that all the kids have good fun and our experience tells us that they easily overcome any language-barriers by playing games that do not need verbal expertise.

To succeed, it fills us with proud to read that you find the meals excellent and the standards very high. These features are our prime pillars because we are convinced that only through their excellence we will be able to reach complete client satisfaction. We will pass your compliments to our teams, as this kind of reconfirming mentions; help us to continue working motivated in the future. It is also a pleasure to read that the clean room, the value for money and the location, were satisfactory to you.

We greatly appreciate your positive review of our Iberostar Playa Gaviotas Park and the fact that you had such an enjoyable stay with us. We would be honored to welcome you back and offer you another fantastic experience.

Sunny regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cloggie in Scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

Came back on Saturday the 19th of January from a enjoyable stay in Gaviotas Park. We enjoyed the cleaniliness of the hotel, every area was absolutly spotless. Gardens are always extreem well maintained. The Gaviotas Park Hotel is a reasonable compact hotel, the distances to the pools, diningroom, and reception are very reasonable and ideal for kids or elderly people.
There are no steep hills inside the hotels to climb en all the stairs and walking path are level and well maintained.
For the room we had a Junior Suite on the fifth floor which was fine, big enough, good facilities and everyday super clean, the towels changed every day, never a problem, fridge with bottled water in the room, perfect.
Around the pool area is very clean, plenty sunbeds and we enjoyed the heated pool. The walk to the beach is easy and even for my wife who slightly disabled easy to do.
The beach in Jandia is something else, its the main reason that we go there for many years already, nice sand and a clean sea.
Its an nice and easy walk to the Lighthouse and from there to the town center, there is a Nude beach half way but you dont have to look, do you?
Taxi to the town center is approx € 3.50 so no complaines.
The food in the hotel is of good quality, I personal would prefer it slightly hotter, but I undestand from an operational point of view this would cause many probles as it would dry out very quickly.
There is plenty of choice, there is always fresh cooking going on so you can have your meat, poultry or fish the way you want it.
The staff is very helpfull, friendly, the drinks are good, there is plenty of decent wine, and you can drink sec (frizante) from the early morning to the late evening.
The entertainment is good fun, Ray and his Team does defiantly a good job, yes it's not Broadway but you can have a good laugh and it entertains for many languages, the team has plenty activities on the day but are never pushy or annoying to get people to join. In the evening they have a couple of nights a show on, other nights there are "third party" entertainment.
We didn't use the spa, my wife won in the bingo a free ticket but we enjoyed the sun to much, and preffered to stay outside in the sun during the day.
The main advantage of this hotel over the 2 other Iberostar hotels around it, is that in this time of the year it's slightly more sheltered from the wind.
We are a couple from both 50, en really enjoyed the stay, yes there where some kids, but they where never a problem, the mini club kept them well busy and entertained.
Would I go again, yes in the winter, in the summer we prefer the Palace, its more expensive but I prefer the layout and we come there already several years.

No negative than? Yes one question; please can we have softer toilet paper next time?

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas Park, responded to this review, January 28, 2013
Dear guest,

In the first place, we would like to thank you for your stay in our Iberostar Playa Gaviotas Park and for your praising comments. It is a pleasure for us to read how much you have enjoyed your stay with us.

We took good note of your comment regarding softer toilet paper and transferred it to the head office as such purchases are made on a global level for the whole hotel chain. However, in the future we invite you to immediately inform us if something is not to your entire satisfaction or if we can help to make your stay with us even more enjoyable because we would then be able to offer a satisfactory solution for your grieves.

Iberostar tries it´s very best to offer comfortable accommodation in great locations. It is always our intention to enrich your stay with local and international delis and pamper you with a service characterized by its excellence and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts. We will be delighted to welcome you back!

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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Derby, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 4, 2013

Brits are very much in a minority at this hotel - probably only 1 to every 20 Germans. If you have kids or enjoy having lots of kids scurrying around & making lots of noise, then this is the hotel for you. Don't misunderstand me, well behaved kids such as the few Spanish & French ones that were there for the Christmas period, were great. It's the extremely rude, unruly, ignorant, arrogant ones that spoilt it for us. The hotel, staff, food, facilities, rooms & location were all great. But unfortunately, it's not a place we will be returning to.

Room Tip: Junior suites are very roomy with dining facilities, kitchenette, lounge area, large bathroom. Try t...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubbers
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 23, 2012

If you don't mind being in a minority as far as nationality is concerned and are more worried about the quality of the room, the pools, the food, the drink and the beach etc, then this is the place for you. There were very few families with small children there when we stayed and it did seem popular with a somewhat older clientelle. This made for a very relaxing environment however. We will return.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas Park, responded to this review, December 27, 2012
Dear guest,

We would like to thank you very much for your encouraging comments on our hotel and staff. It is always great to receive positive feedback on numerous aspects of the hotel services and installations.

On the other hand, we are delighted and we want to thank you for highlighting the comfort and spotlessness of our rooms, the beautiful location, and the lovely pools as also the quality of our culinary performances. We see that you enjoyed what for us is basic: a stay where you can feel as at home with the great advantage of benefiting from a wide range of services to fully enjoy your holiday.

Last but not least, we want to thank you once more for sharing your opinion and letting us know that you enjoyed your holiday with us and we would be absolutely delighted to accommodate you again on your next visit to Fuerteventura.

Our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 16, 2012

One of the best hotels I have stayed at without a doubt. Not a lot to add to all the other well deserved great reviews. Spacious, light room with mini kitchenette (not that it was needed as the food was fantastic and so much choice), well maintained grounds with plenty of sunbeds, two pools (the one nearest the pool bar was heated, the other one wasn't and was a bit chilly to say the least) and helpful, friendly staff, everything you need for a perfect holiday.
A tip if you have a massage at the Spa, it was pretty powerful and I had sore shoulders and neck for a couple of days, so if you are not used to massages, ask for a gentle one!
Sadly the local buses are no longer running and it is a bit of a trek down into the main town, and harbour and back, even if it is a beautiful walk along the beach, or promenade, and gives you the opportunity to feed the chipmunks and paraquets along the way, maybe the hotel could provide a courtesy bus service, or even make a small charge for the service, a couple of times a day, I'm sure plenty of people would use it.

Room Tip: I had a ground floor room overlooking the pool, sun all afternoon on the patio and could pull a sunb...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folkestone, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 9, 2012

Have stayed twice at this hotel and already thinking of booking for next year. The hotel is set on a cliff above the beach, with stunning views. The area around is quiet with two sister hotels nearby. Firstly, the bedroom was huge with plenty of wardrobe space and the beds very comfortable. We had a suite so had a lounge with seating area and dining table and chairs,as well. Had to pay for use of safe but there was a fridge that you could use for free.
All the hotel and grounds were kept immaculate.
The all inclusive food was probably the best we have had and have stayed in many hotels. Plenty of cloice at breakfast, lunch and dinner and branded spirits free of charge.
Entertainment was fairly good with the 'in house' team working very hard. Also some evenings there were professional acts. The Beatles Tribute Band was GREAT!!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 13, 2012 via mobile

This was our second visit to this hotel, and we are booked in already for next autumn. From start to finish this was a great hotel experiance. Staff fantastic, food great and a superb location. The hotel was well maintained and kept spotlessly clean. Thankyou Iberostar and your fantastic team at this hotel.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas Park, responded to this review, November 30, 2012
Dear guest,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

To succeed, it fills us with proud to read that you find the meals excellent and the staff nice. These features are our prime pillars because we are convinced that only through their excellence we will be able to reach complete client satisfaction. We will pass your compliments to the concerning colleagues, as this kind of reconfirming mentions, help us to continue working motivated in the future. It is also a pleasure to read that the clean room, the value for money and the location, were satisfactory to you.

Looking forward to may serve you again next autumn we send you our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Playa Gaviotas Park

Address: Urb. Las Gaviotas Pasaje Playa 3, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Playa de Jandia
#1 Family Hotel in Playa de Jandia
#1 On the Beach Hotel in Playa de Jandia
#1 Top resorts Hotel in Playa de Jandia
Price Range (Based on Average Rates): $$
Number of rooms: 206
Official Description (provided by the hotel):
The IBEROSTAR Playa Gaviotas Park hotel is an all-inclusive accommodation for families and couples in Fuerteventura. Next to the IBEROSTAR Playa Gaviotas and 200m away from a fine, endless sandy beach. Next to the IBEROSTAR Playa Gaviotas and 200m away from a fine, endless sandy beach. It's one of the most appreciated accommodations for family holidays with children or couples on the island, as the activities organised by the hotel are designed for all ages and all tastes. ... more   less 
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Also Known As:
Iberostar Playa Gaviotas Park Hotel Playa De Jandia
Iberostar Playa Gaviotas Park Playa De Jandia, Fuerteventura

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